酒店回复: Dear Nyisha,We are glad to hear that your check-in was easy and that the front desk clerk was friendly and funny. It's always nice to have a positive experience when arriving at a hotel. The updated room sounds impressive with its lack of carpet and clean bathroom. Thanks for your feedback, and look forward to seeing you again.
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酒店没有热水,房间里有蟑螂,房间/酒店给人一种不干净的感觉。
当我告诉经理时,她只是咯咯笑着道歉。这并不是您作为客户所期望的回应。
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酒店回复: Thank you for bringing this to our attention. We are so sorry to hear about the issues you experienced during your stay. We take all feedback seriously and will be working to address the issues you mentioned immediately. The property is located in an agricultural area where sometime water bugs, and bettles, we try our best to keep them limited to none but there are some times where they are spotted. We will make sure to take an extra initiative to fix the hot water issue, and ensure the property is clean and comfortable for all guests. We truly apologize if it seemed as we shrugged your concerns away. Your feedback is very important to us. We value your business and hope you will give us another chance to show you the high level of service we are capable of providing.Thank you!
是在去优胜美地的路上选择这一家酒店。是典型的汽车旅馆,住宿一晚的话还不错,房间干净,有早餐,就是空调特别响。
短期住宿的话,这家酒店还不错,但是……
1. 房间里有虫子。不是臭虫也不是蟑螂,就是些外面飞进来的小虫子,但还是让人有点不舒服。
2. 酒店外面有很浓的“农田”味。房间里没有,只有外面有。我个人觉得还好,但有些人可能会觉得难以接受。
3. 早餐很简陋。没有鸡蛋或肉类等蛋白质,只有华夫饼(热的)、普通酸奶和麦片。没有洗衣服务(不过这也是预料之中的)。
4. 附近有卡车上高速公路的声音,有点吵。
尽管如此,房间还是挺干净的(除了上面提到的虫子)。位置也挺便利的,超市和几家餐厅都在附近。
强烈推荐。
一切都干净且状况良好。
泳池已关闭。
房间非常干净,床很舒适,而且环境安静。
一切都很好
唯一的缺点是早餐种类非常有限
如果您喜欢 Fabuloso 的气味,那就住在这里吧。
虽然我知道 Fabuloso 确实意味着干净的房间和干净的房屋,但 Fabuloso 的气味对我来说太过浓烈。
不错
经典的汽车旅馆,注意别被照片骗了。当然是贝斯特韦斯特酒店,但这只是名字。房间很干净,但装修很冷。还要注意酒店外面的气味,粪便的气味肯定是因为耕地的缘故。
非常干净!!入住很方便,前台工作人员友好又风趣。翻新后的房间让您大吃一惊。没有地毯,浴室非常干净。冰箱比大多数冰箱都大,配有水果和蔬菜抽屉。还有微波炉!我很喜欢房间外的垃圾桶,方便扔掉外卖和其他垃圾。我也很喜欢安全摄像头。
作为支持和中转站很方便 - 请注意餐厅晚上 9 点关门
酒店没有热水,房间里有蟑螂,房间/酒店给人一种不干净的感觉。
当我告诉经理时,她只是咯咯笑着道歉。这并不是您作为客户所期望的回应。