Elevator advertised however staff refused to operate elevator for me even though they knew I am handicapped. I asked for a room on a lower floor and they refused.
Mattress and box spring placed on floor.
Staff entered room to snoop each time I left, they even left the door unlocked.
Staff did not inform me of UPS package pickup so they could keep items after I checked out.
Infested with Bed Bugs.
Someone from the staff followed me around town on my errands.
Police told me it was condemned to be closed in 2 weeks - -and there was a sign that said something about it but it was still open.
3.0分
商务出差
Floor needed vacuum. Bathroom needed hair removal. No trash can. Okay for the price.
1.0分
其他
Very Unprofessional, I got stuck in the lobby for two hours. No one at the desk to greet me. I will not suggest this place for anyone.
1.0分
其他
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Terrible place!!!!!! I left as soon as I see the property! Shared dirty restroom with no place to wash hands! I wish I could post photos I took. The room was disgusting!
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酒店回复: Apologies for the inconvenience caused, Mohammad! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Lisa
1.0分
其他
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TERRIBLE. I left the hotel…a first in my life after 100 inexpensive Motel stays.
The pictures are MUCH bette than reality. This is not really a hotel, more a permanent long term residence for people who seems to struggle in life.
Pest control signs everywhere, dirty like I had never seen…please don’t book there based on the pictures
3.0分
商务出差
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the location was good and the staff was friendly and helpful. the conditions of the rooms need improvement.. the walls could be more sound proof. needs improvement of the heating and air conditioning system.
1.0分
商务出差
Don't do it the pictures are a lie. Shared bathrooms are on the second floor.
5.0分
家庭亲子
Great location, clean bedding, and friendly staff.
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酒店回复: Hi, Moneef! Thank you so very much for your kindness. We are absolutely thrilled that you enjoyed your visit with us and we hope to see you again, soon. Regards, Eva
1.0分
其他
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The room was dirty! I asked the front desk for cleaning supplies. The windows were single pain plexiglass, which has NO SOUND BARRIER ! I heard everything outside all night ! NO air conditioning! Dripping water in the bathroom added to the noise ! I got about 3 hours of broken sleep ! The hotel should be condemned! ( literally !) I'm very disappointed !
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酒店回复: Sincere apologies, James! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Eva
1.0分
家庭亲子
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Very inappropriate signs as decor in reception area. Room was total filth. I’ve never refused to stay anywhere before in my life. I believe this place is permanent housing for some. I personally would not take my shoes off, sit and most certainly not lay down in this place. Shocked that it was on Travelocity.
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酒店回复: Sincere apologies, Michelle! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey
Elevator advertised however staff refused to operate elevator for me even though they knew I am handicapped. I asked for a room on a lower floor and they refused.
Mattress and box spring placed on floor.
Staff entered room to snoop each time I left, they even left the door unlocked.
Staff did not inform me of UPS package pickup so they could keep items after I checked out.
Infested with Bed Bugs.
Someone from the staff followed me around town on my errands.
Police told me it was condemned to be closed in 2 weeks - -and there was a sign that said something about it but it was still open.
Floor needed vacuum. Bathroom needed hair removal. No trash can. Okay for the price.
Very Unprofessional, I got stuck in the lobby for two hours. No one at the desk to greet me. I will not suggest this place for anyone.
Terrible place!!!!!! I left as soon as I see the property! Shared dirty restroom with no place to wash hands! I wish I could post photos I took. The room was disgusting!
TERRIBLE. I left the hotel…a first in my life after 100 inexpensive Motel stays.
The pictures are MUCH bette than reality. This is not really a hotel, more a permanent long term residence for people who seems to struggle in life.
Pest control signs everywhere, dirty like I had never seen…please don’t book there based on the pictures
the location was good and the staff was friendly and helpful. the conditions of the rooms need improvement.. the walls could be more sound proof. needs improvement of the heating and air conditioning system.
Don't do it the pictures are a lie. Shared bathrooms are on the second floor.
Great location, clean bedding, and friendly staff.
The room was dirty! I asked the front desk for cleaning supplies. The windows were single pain plexiglass, which has NO SOUND BARRIER ! I heard everything outside all night ! NO air conditioning! Dripping water in the bathroom added to the noise ! I got about 3 hours of broken sleep ! The hotel should be condemned! ( literally !) I'm very disappointed !
Very inappropriate signs as decor in reception area. Room was total filth. I’ve never refused to stay anywhere before in my life. I believe this place is permanent housing for some. I personally would not take my shoes off, sit and most certainly not lay down in this place. Shocked that it was on Travelocity.