酒店回复: Thank you for your feedback! We're glad to hear you found the beds excellent and had a comfortable rest. We sincerely apologize for the lingering smell you experienced — maintaining a fresh and clean environment is very important to us. We’ll be addressing this with our housekeeping team to ensure it doesn’t happen again. We appreciate you bringing it to our attention and hope to have the opportunity to provide you with an even better experience on your next visit.
酒店回复: Dear Nancy, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during check-in. We strive to provide exceptional service, and we regret that we fell short of your expectations. I cannot apologize enough for the disturbance caused by the children during breakfast. We do understand the importance of a peaceful environment for our guests. Your concerns will be addressed with our team to ensure that such incidents are not repeated. We hope to have the chance to make it up to you in the future. Warm regards, , Management.”
酒店回复: Thank you so much for your kind words! We're thrilled to hear that you had such a fantastic experience with us. It means a lot to know that our team made a positive impression and that both the kids and adults felt well taken care of. We truly appreciate your recommendation and hope to welcome you back again soon – it’s always worth the drive! 😊
酒店回复: Thank you for your feedback! We're glad to hear you enjoyed the clean, comfortable rooms, our breakfast, and the great value. We sincerely apologize for the smoke odor you experienced in your non-smoking room—this is not the standard we strive for. Your comments have been shared with our housekeeping and maintenance teams so we can address this issue more thoroughly. We hope to welcome you back for an even better stay next time!
酒店回复: Thank you so much for your kind words! We're thrilled to hear that you found our team welcoming and professional, and that you enjoyed your stay in our clean and well-maintained hotel. We’re always working to improve, so we’re glad the renovations didn’t disrupt your experience. We truly appreciate your support and look forward to welcoming you back on your next visit!
酒店回复: Thank you for your feedback. We're sorry to hear that the water temperature wasn't as hot as you expected and that the bathwater appeared yellow. We understand how important these details are to your comfort. The water color can sometimes be affected by local mineral content, Also we have Salt plan in our hotel water system but we’ll definitely look into both issues to ensure everything is up to standard. We appreciate you bringing this to our attention and hope to have the opportunity to provide a better experience next time.
房向比较宽敞，新装修的，感党比三星的都好，意外惊喜，设施新，干净卫生，停车位聚氨酯地坪，车位充裕，早餐品类还可以，满足需求。人员友好，服务优良。洗衣间洗衣机烘干机各1台，各收5刀，较贵！
套房的设施很简陋
我在这里住过两次了。一次和家人一起，一次独自一人。第一次很棒，没什么问题。独自旅行也不错，但房间里确实有一些我之前没有预料到的问题。这次房间有点霉味/烟味。还好，只是轻微的。另外，灰色床头板有点损坏，虽然没什么大不了的，但好像有人试图用黑色记号笔修补，所以很显眼。浴室天花板上还有一处水渍。这些都不是大问题，我以后还会再住这里，但这些问题可能需要以后再处理。
床超级棒！虽然这里是无烟场所，但房间里还是有股味道，感觉像是有人在我们入住之前违反了规定。我们开了风扇，这才驱散了味道。
这家酒店干净漂亮。房间宽敞舒适。早餐是典型的酒店餐点。早餐区很小，而且很封闭，我们和大约15个吵闹的孩子一起在那里，所以要注意这一点。我们的问题是，我们到达时等了超过15分钟才有人到前台办理入住。我们甚至打电话给酒店，希望有人接听。服务员终于来了，她道了几次歉。我们到达时，另一位先生也来了，他非常生气地离开了。
员工很棒！他们非常热情友好，乐于满足任何要求，还会提供额外的帮助！对于三个小孩和大人来说，这真是一次绝佳的体验。强烈推荐这家酒店！值得每天开车去皮奥里亚。
这家酒店住得很愉快。房间干净、新，床很舒服，早餐不错，价格也很便宜。这家酒店唯一的缺点是即使我们住的是无烟房，房间里也弥漫着烟味。
我的钱丢了
去不了？！邮政编码跟我们住的地方不一样。一直显示不出来。订单发错了地区。我的钱丢了。我试着取消，但被拒绝了。
工作人员热情友好，但又不失专业。房间和酒店都一尘不染。所有维修都已完成，但一些翻新工程显而易见。我一定会再次入住这里！
水不热。温热，温热但不热。我洗澡的时候水是黄色的，不过这种情况在某些地方会发生，所以没什么大不了的。