It was fine. Everything was clean and in decent condition, but the room definitely smelled like pee. There were also some sketchy characters around after dark, but luckily they mostly ignored me.
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酒店回复: Dear Paige,Thank you for sharing your feedback. We are glad to know you found the room clean and in decent condition, though we take seriously your concerns about the odor and the environment after dark. Guest comfort and peace of mind are priorities, and your comments highlight areas where improvements are needed. Your input will be shared with our housekeeping and management teams to ensure corrective action.Sincerely, Hotel Manager
4.0分
其他
I had a good stay wish the hot water was warmer and shower head was very low i am 6 foot. Would stay again
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are glad to know that you had a good stay and would choose to return. Your comments regarding the water temperature and shower height have been noted and shared with our maintenance team for review. We appreciate your understanding and look forward to welcoming you again for an even more comfortable and enjoyable experience.Sincerely, Hotel Manager
5.0分
其他
A Great, Well Run Hotel
3 night stay. Room was cleaned every day. Everything went well, highly recommended.
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酒店回复: Dear Charles,Thank you for your kind review! We are delighted to hear that you had such a positive three-night stay and that your room was cleaned daily to your satisfaction. It is wonderful to know that everything went smoothly and that you would highly recommend us. Providing a consistently well-managed and comfortable experience is our goal, and your feedback affirms the efforts of our team. We truly appreciate your recommendation and look forward to welcoming you back for another great stay.Sincerely, Hotel Manager
5.0分
情侣出游
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Room was clean, bed was comfortable, staff was very helpful and courteous. Bathroom was a little small but not a very big deal. Breakfast was what you would expect with a continental breakfast. Would definitely stay here again.
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酒店回复: Dear Gail,Thank you for your wonderful feedback. We are delighted to know you enjoyed a clean and comfortable room and appreciated the friendly and courteous service from our staff. It is great to hear that breakfast met your expectations and that you would stay with us again. We truly value your kind words and look forward to welcoming you back for another pleasant and comfortable visit soon.Sincerely, Hotel Manager
4.0分
情侣出游
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Really nice place. Very close to the Corvette museum and factory. Also close to Beach bend raceway. The staff was very nice and friendly. The rooms and property were clean and comfortable. The only negative was the vending machine was empty. But otherwise a clean, comfortable and convenient stay.
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酒店回复: Dear Chris,Thank you for sharing your detailed feedback. We are glad to know that you enjoyed our clean and comfortable rooms, friendly staff, and convenient location near the Corvette Museum, factory, and Beach Bend Raceway. We appreciate your note about the vending machine and will ensure it is better stocked. It is great to hear you had an overall pleasant stay, and we look forward to welcoming you again soon.Sincerely, Hotel Manager
5.0分
家庭亲子
Across the road from the corvette factory and accessible straight from the freeway. Staff were excellent and the room is great
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酒店回复: Dear Neil,Thank you for your wonderful feedback. We are delighted to know that you enjoyed our convenient location near the Corvette factory and appreciated the easy freeway access. It is great to hear that you found the room comfortable and our staff excellent. We truly value your kind words and look forward to welcoming you again for another pleasant and enjoyable stay with us.Sincerely, Hotel Manager
1.0分
其他
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Checked in to the hotel on 9/4 and inspected my room. Left the hotel for the afternoon and evening to return later that night. The next morning around 6:30am when I woke up there was a bed bug on the wall. Thankfully I did not have any bites. I informed the front desk immediately and they assigned me a different room. I had to leave for work that morning so I never took my belongings to the second room. Around 2:30pm that day I returned to the hotel and asked to cancel my reservation and requested a refund. I told the attendant (Jennifer) I was not comfortable staying at this hotel and had already secured another place to stay. She would not refund me or cancel the reservation. I was instructed to return to the hotel the following day 9/6) and speak to the GM (Victor) about a refund. Victor was not present the following day. Jennifer called me around 1:30pm on 9/6 and told me I would be getting a partial refund, accused me of staying in the room with the bedbugs and not reporting it immediately. She would not let me speak on the phone and hung up on me. I called Best Westerns corporate customer service line and opened a complaint ticket. Thankfully corporate was able to process the refund for me. I will
Never stay at this hotel again. Travelers be warned.
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酒店回复: Dear Guest,We regret the inconvenience caused during your stay. Guest comfort and cleanliness are very important to us, and your feedback has been shared with our housekeeping and management teams for immediate review. Proper pest control measures and enhanced inspection protocols are being reinforced to prevent recurrence. We appreciate your detailed comments, which help us improve our service and ensure a better, more comfortable experience for future guests.Sincerely, Hotel Manager
5.0分
其他
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Stay worthy
Nice area in Bowling Green. Clean and safe area. Continental breakfast had a nice protein, food choices, close to stores, and other attractions. we always check the room before paying for it.
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酒店回复: Dear diane,Thank you for your thoughtful feedback. We are pleased to hear that you found your stay worthy and enjoyed the clean and safe area of Bowling Green. It is great to know that the continental breakfast, along with its protein choices, added to your experience. Being close to stores and attractions is something many of our guests appreciate, and we are glad it worked well for you. We value your feedback and look forward to welcoming you back for another enjoyable visit.Sincerely, Hotel Manager
5.0分
其他
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Very nice for the price. It is close to several attractions (Corvette museum and raceway) and restaurants.
The breakfast is pretty sad, bite size muffins, bread and cereal.
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酒店回复: Dear Walter,Thank you for your feedback! We are pleased to hear you found the hotel to be a great value and enjoyed the convenient location near the Corvette Museum, raceway, and nearby restaurants. Your feedback regarding the breakfast selection is appreciated, and we will review it with our team as we work to enhance the experience. Providing comfort, convenience, and value is always our goal, and we look forward to welcoming you back with improvements that make your next stay even more enjoyable.Sincerely, Hotel Manager
这是一次临时决定(说走就走)的旅行。工作人员都非常耐心且乐于助人。每个人都非常乐意为我提供额外帮助,让我的住宿体验非常棒!10/10强烈推荐,下次还会再来!
It was fine. Everything was clean and in decent condition, but the room definitely smelled like pee. There were also some sketchy characters around after dark, but luckily they mostly ignored me.
I had a good stay wish the hot water was warmer and shower head was very low i am 6 foot. Would stay again
A Great, Well Run Hotel
3 night stay. Room was cleaned every day. Everything went well, highly recommended.
Room was clean, bed was comfortable, staff was very helpful and courteous. Bathroom was a little small but not a very big deal. Breakfast was what you would expect with a continental breakfast. Would definitely stay here again.
Really nice place. Very close to the Corvette museum and factory. Also close to Beach bend raceway. The staff was very nice and friendly. The rooms and property were clean and comfortable. The only negative was the vending machine was empty. But otherwise a clean, comfortable and convenient stay.
Across the road from the corvette factory and accessible straight from the freeway. Staff were excellent and the room is great
Checked in to the hotel on 9/4 and inspected my room. Left the hotel for the afternoon and evening to return later that night. The next morning around 6:30am when I woke up there was a bed bug on the wall. Thankfully I did not have any bites. I informed the front desk immediately and they assigned me a different room. I had to leave for work that morning so I never took my belongings to the second room. Around 2:30pm that day I returned to the hotel and asked to cancel my reservation and requested a refund. I told the attendant (Jennifer) I was not comfortable staying at this hotel and had already secured another place to stay. She would not refund me or cancel the reservation. I was instructed to return to the hotel the following day 9/6) and speak to the GM (Victor) about a refund. Victor was not present the following day. Jennifer called me around 1:30pm on 9/6 and told me I would be getting a partial refund, accused me of staying in the room with the bedbugs and not reporting it immediately. She would not let me speak on the phone and hung up on me. I called Best Westerns corporate customer service line and opened a complaint ticket. Thankfully corporate was able to process the refund for me. I will
Never stay at this hotel again. Travelers be warned.
Stay worthy
Nice area in Bowling Green. Clean and safe area. Continental breakfast had a nice protein, food choices, close to stores, and other attractions. we always check the room before paying for it.
Very nice for the price. It is close to several attractions (Corvette museum and raceway) and restaurants.
The breakfast is pretty sad, bite size muffins, bread and cereal.