酒店回复: ¡Lamentamos las molestias ocasionadas, Alexander! Seguramente analizaremos este problema y haremos todo lo posible para mejorar su experiencia. Saludos Eva
4.0分
其他
原文
翻译提供方：Google
非常好👌
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酒店回复: Dear Femio,Thank you for your kind words and the 4-star rating! We’re glad to hear you had an excellent experience at OYO Hotel Douglas GA US-441. Your feedback means a lot to us, and we hope to welcome you back for an even better stay next time.Best regards,The OYO Hotel Douglas Team
1.0分
其他
原文
翻译提供方：Google
我一生中最糟糕的选择，尤其是浴室，哭得恶心又缺乏！
1.0分
商务出差
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They didn't honor reservations. For 50$ they charged 120$for dirty run down motel room. Holes in the walls, cheap mattress. And dead bolt hook on with string....
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酒店回复: Dear Nanette,Thank you for your feedback. We're very sorry to hear about your experience at OYO Hotel Douglas GA US-441. We take your concerns seriously and regret that your stay did not meet expectations. Your comments about the room condition and pricing have been noted, and we will be reviewing them internally to ensure such issues are addressed. We appreciate your input and will use it to improve our services.Sincerely,DewiOYO Hotel Douglas GA US-441
1.0分
商务出差
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I was supposed to check into my room at 3:00 I did not get to check into my room until 5:00 because there was nobody in the office the windows were busted out of my room it was infested with roaches my door did not lock I'm going in or coming out.. And the fire alarm didn't work
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酒店回复: Dear Gina,Thank you for sharing your feedback, and we sincerely apologize for the experience you described during your stay at OYO Hotel Douglas GA US-441. What you encountered is far from the standards we strive to maintain, and we deeply regret the inconvenience and frustration this caused.Your concerns about the check-in delay, room condition, and safety issues are being taken seriously, and we are actively investigating and addressing each of them to ensure this does not happen again. Guest comfort and safety are our top priorities, and your review helps us identify where urgent improvements are needed.We truly regret that we fell short during your stay and hope you’ll consider giving us another chance to provide the experience you deserve.Sincerely,RosyOYO Hotel Douglas GA US-44
1.0分
其他
Room door does not lock, does not have working refrigerator. Had to request a microwave.
1.0分
商务出差
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DO NOT STAY HERE!
Absolutely disgusting! The place looks condemned. Got there and said NOPE, didn’t even check in. Also they kept my money and will not refund me. Green water too
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酒店回复: Hi Keith,We're very sorry to hear about your experience at OYO Hotel Douglas GA US-441. Your feedback is important, and we sincerely apologize that the condition of the property did not meet your expectations. We take concerns like yours seriously and are looking into the issues you mentioned, including the refund matter. Please reach out to our customer support team so we can further assist you.Thank you for bringing this to our attention.Best regards, MariaThe OYO Hotel Douglas GA Team
1.0分
其他
Awful neighborhood and people hanging out at motel
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酒店回复: Dear Jonathan,Thank you for your rating. We're sorry to hear that your experience at OYO Hotel Douglas GA US-441 did not meet your expectations. If you're willing to share more details about your stay, we’d appreciate the opportunity to understand what went wrong and how we can improve.Sincerely,KimOYO Hotel Douglas GA US-441 Team
糟糕的经历
我在那里的住宿体验非常糟糕，首先门没有锁，没有毛巾，没有肥皂，我什么都没有，只有床和迷你吧，我不推荐它，在酒店里看起来很好照片但是便宜的东西很贵，我不会再预订那里
非常被忽视，清洁服务很差，酒店入口处的屋顶部分被破坏，这个地方的外观非常糟糕。
我永远不会再呆在那里。
我进行了预订，当我到达时，他们告诉我没有可用的房间，在接待处帮助我的人生气地告诉我他无法帮助我
非常好👌
我一生中最糟糕的选择，尤其是浴室，哭得恶心又缺乏！
They didn't honor reservations. For 50$ they charged 120$for dirty run down motel room. Holes in the walls, cheap mattress. And dead bolt hook on with string....
I was supposed to check into my room at 3:00 I did not get to check into my room until 5:00 because there was nobody in the office the windows were busted out of my room it was infested with roaches my door did not lock I'm going in or coming out.. And the fire alarm didn't work
Room door does not lock, does not have working refrigerator. Had to request a microwave.
DO NOT STAY HERE!
Absolutely disgusting! The place looks condemned. Got there and said NOPE, didn’t even check in. Also they kept my money and will not refund me. Green water too
Awful neighborhood and people hanging out at motel