酒店回复: Thank you for your review highlighting the great experience you have had in our hotel, and we are most certainly pleased by the effort and by your kind words. We are working hard to be the best Hotel in terms of Value and personalized service in Dubai Be assured, all your motivating comments will be passed on to the entire team to highlight their great efforts and dedication towards our guests satisfaction.We look forward to welcoming you back soon to Dubai and to the Grand Cosmopolitan Hotel.Best regardsDaria Guest Experience Manager
酒店回复: We thank you for taking the time to share your experience at the Grand Cosmopolitan Hotel. We appreciate the effort .We are pleased to have satisfied your expectations and your comments have been passed on to our team as they are very encouraging and will help us pushing our benchmarks upwards. Once again thank you for sharing your thoughts and we look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel on your next visit.Best regardsDaria Guest Experience Manager
5.0分
甄选双床房，含前往朱美拉海滩和阿联酋购物中心服务
商务出差
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- 地理位置优越：位于迪拜Al Barsha核心区，步行可达地铁站，靠近阿联酋购物中心（Mall of the Emirates），出行和购物都非常便利。
酒店回复: Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our central location, convenient shuttle service, and the smooth, professional service provided by our team.It is also great to know that you appreciated the comfort of our rooms, the rooftop pool views, and our breakfast offerings. Your kind words are truly encouraging and will be shared with the team, as they motivate us to continue delivering memorable experiences to our guests.We look forward to welcoming you back on your next visit to Dubai.Best regardsDaria Guest Experience Manager
4.7分
至尊家庭房（含前往朱美拉海滩和阿联酋购物中心的免费奢华接送服务
朋友出游
订的至尊家庭房 优点是房间很大 缺点是洗澡间有点容易漏水
晚餐早餐尚可 有免费巴士去往朱美拉海滩和moe 总体不错
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酒店回复: Thank you so much for taking the time to share your views on our hotel. We appreciate the effort.We are delighted to see that you have found our location, services, facilities and standards up to your expectations. We thank you again for staying at our hotel and we look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel.Best regards,Daria Guest Experience Manager
1人觉得有用
5.0分
甄选双床房，含前往朱美拉海滩和阿联酋购物中心服务
商务出差
酒店前台俄语者的福音，房间很干净整齐，所有人都很热情，早餐也很丰盛，感谢携程客服的帮助
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酒店回复: Thank you for taking the time to review our hotel online. We appreciate the effort.We are pleased to note that you were satisfied with our property and with the services we provided. We look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel. Best regards Daria Guest Experience Manager
酒店回复: Thank you so much for taking the time to share your views on our hotel. We appreciate the effort.We are delighted to see that you have found our location, services, facilities and standards up to your expectations. We thank you again for staying at our hotel and we look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel.Best regards,Daria Guest Experience Manager
酒店回复: Thank you so much for taking the time to share your views on our hotel. We appreciate the effort.We are delighted to see that you have found our location, services, facilities and standards up to your expectations. We thank you again for staying at our hotel and we look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel.Best regards,Daria Guest Experience Manager
5.0分
高级房
家庭亲子
早餐很好，住的也比较舒服，免费停车场，总体比较满意
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酒店回复: Thank you for taking the time to review our hotel online. We appreciate the effort.We are pleased to note that you were satisfied with our property and with the services we provided. We look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel. Best regards Daria Guest Experience Manager
非常棒的酒店，离地铁站很近，地铁insurance market站，出行很方便。办理入住服务很好，会帮忙把行李送到房间。房间非常大，有浴缸，各种设施都有，洗漱用品吹风机都有，完全不用自己带。中国春节还到处都体现了中国元素，生日还赠送了蛋糕🍰，非常惊喜。楼顶的泳池也不错，健身房很大，还有桑拿蒸汽房等。早餐品种丰富，以阿拉伯品类为主😀总体来说住着非常满意，下次来还会选择这家酒店🏨
酒店外部环境和图片完全不同，感觉周边建筑环境都比较low，开车导航显示快到的时候都很怀疑，有代客停车服务，这里的服务态度不错。
订的是双人间，房间面积正常，但是！！！空调风直吹床头，声音大，找了工作人员调居然说是正常的，强烈要求后酒店提出更换房间，换了一间多一张小床的房间，明显空调声音就不一样！
酒店房间只提供玻璃瓶装水，mini bar的其他东西都标注了价格，透漏出不符合这个价格酒店的抠门感。
总体来说性价比低，卫生情况正常，服务还行吧
房间卫生干净，早餐很丰富，周边地铁步行方便，门口有两家餐厅一家埃及海鲜饭和土耳其烤肉都很正宗，酒店人员很有礼貌，服务特别好，中国年酒店装饰布局特别好，特地送上蛋糕，好评，楼顶无边泳池很nice，酒店bus到商场和朱美拉海滩太赞了，交通很方便。
- 地理位置优越：位于迪拜Al Barsha核心区，步行可达地铁站，靠近阿联酋购物中心（Mall of the Emirates），出行和购物都非常便利。
- 贴心班车服务：酒店提供免费班车前往迪拜购物中心和海滩，大大提升了游玩便利性，尤其适合不想自驾的游客。
- 服务专业高效：前台办理入住和退房流程顺畅，工作人员态度友好，能主动提供行程建议，部分客人还提到收到了生日惊喜等贴心服务。
- 设施与环境：房间宽敞干净，床品舒适，顶层泳池视野开阔，部分角度能看到帆船酒店，是放松打卡的好地方。
- 餐饮体验：早餐自助品类丰富，口味在线，能满足不同国家游客的饮食需求。
订的至尊家庭房 优点是房间很大 缺点是洗澡间有点容易漏水
晚餐早餐尚可 有免费巴士去往朱美拉海滩和moe 总体不错
酒店前台俄语者的福音，房间很干净整齐，所有人都很热情，早餐也很丰盛，感谢携程客服的帮助
超级满意这个酒店！距离地铁站近，房间宽敞，干净舒适，早餐也很丰富，这个酒店是在迪拜住的三个酒店里面最喜欢的
房间很大，楼下有免费的淡咖啡。一楼有24小时星巴克，星巴克价格贵。附近有些本地人吃饭的地方，走路五分钟之内，价格还不错。
早餐很好，住的也比较舒服，免费停车场，总体比较满意
我们带着孩子住在酒店三楼的家庭房。总的来说，对酒店很满意，早餐还不错，晚餐很棒。房间干净宽敞。所有预期的必需品都齐全。地铁也很近。
出乎意料的是，早餐时没有咖啡机和热水，无法自己冲泡咖啡或茶（老实说，以前从未遇到过酒店早餐没有咖啡机或热水的，这太奇怪了！）。前台总有会说俄语的员工，这点很好。
唯一（委婉地说！）不愉快的事情发生在入住当天晚上（10月3日）。酒店发生了火灾（！！！），火警警报响起，所有住客都被迅速疏散到街上，大家穿着各自的衣服。我们很幸运，及时拿走了手机、文件和一些物品，而我们晚餐后还没有来得及换下外出服。许多人只穿着浴袍和拖鞋就被赶到了街上。酒店外面有消防车、警察和一大群住客。我们没有看到具体哪里着火，外面没有明火。酒店里面烟雾弥漫。因此，我们没有在长途飞行后休息，而是坐在最近的咖啡馆里，不知道要等多久。火灾在晚上11点左右被扑灭，然后我们才被允许进入酒店。非常不满意的是，酒店没有任何代表对这种情况做出任何解释，甚至连句道歉都没有，更不用说对造成的压力进行任何赔偿了，好像发生的一切都是理所当然的。这就是迪拜在我们抵达第一天给我们的“欢迎”。