酒店回复: Dear Valued Guest,Thank you very much for sharing your wonderful feedback.We are delighted to know you enjoyed our convenient location, the stunning rooftop pool, and especially the warm service from our team. It is also great to hear that the breakfast selection and ease of getting around the area added positively to your stay experience.Your kind words truly encourage our team, and we look forward to welcoming you back again soon for another memorable visit.Warm regards,Hilton Garden Inn Phuket Bang Tao Team
酒店回复: Dear Tangqianshengshi,Thank you very much for your wonderful review, We truly appreciate your kind support.We’re delighted to hear that you found our location convenient, especially with your late arrival, and that our Front Desk team was able to assist with a late check-out. It’s also great to know you enjoyed the clean and tidy room, as well as the wide variety of delicious options at our breakfast buffet.Your kind words about our warm and attentive service mean a great deal to our team — we will be sure to share your feedback with them for encouragement.We also appreciate your honest comment comparing the ambiance. As a Hilton Garden Inn, our concept focuses on modern comfort and functionality, and your feedback helps guide us as we continuously look for ways to enhance the overall guest experience.We hope to welcome you back again on your next visit.Kind regards,Hilton Garden Inn Phuket Bang Tao team
酒店回复: Dear andycool,Thank you very much for your great review,We truly appreciate you taking the time to share your experience.We’re delighted to hear that you found our location convenient, especially with the shorter travel time to the airport compared to busier areas such as Patong or Karon. Being situated in Bang Tao allows our guests to enjoy a more relaxed atmosphere while still having easy access to key attractions.It’s wonderful to know that you found our dedicated shuttle service to the beach and nearby commercial areas convenient, and that you enjoyed the variety of restaurants in the neighborhood.We hope to have the pleasure of welcoming you back again for another enjoyable stay in the near future.Kind regards,Hilton Garden Inn Phuket Bang Tao team
5.0分
特大床房
家庭亲子
很干净,早饭也很丰盛,服务很好。泳池不大但是落日的时候很美,氛围感十足
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酒店回复: Dear Yijuzanmeit,Thank you very much for your wonderful review and perfect score.We are delighted to hear that you enjoyed the cleanliness of the hotel, our breakfast selection, and the service provided by our team. Your kind compliments truly mean a lot to us and will be shared with everyone as motivation to continue delivering memorable experiences.We are also happy you appreciated the rooftop pool atmosphere sunset is indeed a special moment there, and we’re glad it added to your stay.We look forward to welcoming you back again soon for another relaxing visit.Warm regards,Hilton Garden Inn Phuket Bang Tao
5.0分
特大床房
情侣出游
服务非常热情,有突突车接送海滩,海滩安静,沙滩很细,楼顶泳池夜很干净!
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酒店回复: Dear Valued Guest,Thank you very much for your perfect rating and for sharing your wonderful feedback.We’re delighted to hear that you felt warmly welcomed by our team and enjoyed the convenience of our tuk-tuk shuttle to the beach. It’s great to know that you appreciated the quiet beach with its fine sand, as well as our clean and relaxing rooftop pool.Your kind comments truly encourage our team, and we sincerely appreciate you choosing to stay with us. We look forward to welcoming you back to Hilton Garden Inn Phuket Bang Tao in the near future.Warm regards,Sirima P.Guest Experience ManagerHilton Garden Inn Phuket Bang Tao
酒店回复: Dear jianhui1Thank you for sharing your feedback.We’re delighted to hear that you enjoyed your stay overall and appreciated our excellent location with a wide variety of nearby dining options. We also understand your comment regarding the bathroom size and appreciate you sharing this with us.Thank you once again, and we hope to welcome you back to Hilton Garden Inn Phuket Bang Tao in the future.Warm regards,Hilton Garden Inn Phuket Bang Tao Team
5.0分
双床房(带阳台)
朋友出游
非常好,早饭种类丰富,客房点餐也很方便。
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酒店回复: Dear Valued Guest,Thank you very much for your outstanding review, we truly appreciate your kind support.We’re delighted to hear that you had an excellent stay and enjoyed our plentiful breakfast selection. It’s also wonderful to know that you found in-room dining convenient and comfortable.Your positive feedback about our amenities, cleanliness, surroundings, and service means a great deal to our entire team. We will be sure to share your kind words with them for encouragement.We look forward to welcoming you back again for another exceptional stay.Regards, Hilton Garden Inn Phuket Bang Tao team
酒店回复: Dear sunniequeen,Thank you very much for taking the time to share your detailed feedback with us. We are truly sorry for the difficulties you experienced during your stay, especially regarding language barriers at check-in, payment communication, and clear information about our shuttle schedule and pool towel service. Your comments are valuable, and we will reinforce communication and training with our team to ensure future guests receive clearer guidance and smoother service.At the same time, we are happy to read that our colleague was able to assist you in Chinese during check-out, and that your child enjoyed the small turtle gift. Moments like this are very important to us, and we are glad it left a positive impression.We appreciate your constructive observations, as they help us improve both our facilities and our service delivery. We sincerely hope to have the chance to welcome you and your family back for a more seamless and enjoyable stay in the future.Warm regards,Sirima P.Guest Experience ManagerHilton Garden Inn Phuket Bang Tao
2人觉得有用
4.0分
特大床房(带阳台)
朋友出游
早餐好吃,班车方便
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酒店回复: Dear ALEXIAOThank you for your kind review. We are delighted to hear that you enjoyed the delicious breakfast and found our shuttle bus service convenient during your stay. Your feedback is greatly appreciated and will be shared with our team.We hope to have the pleasure of welcoming you again in the future.Warm regards,Hilton Garden Inn Phuket Bang Tao Team
酒店离机场很方便,酒店的楼顶泳池非常漂亮,酒店服务很好,酒店的早餐也很丰盛,酒店周围的出行也很便利。
距离机场近20分钟左右,适合亲子度假,儿童俱乐部的工作人员非常好,孩子放在那里即开心又放心,早点也非常丰盛。门口海滩不错,夕阳非常漂亮。
离机场最近的希尔顿酒店吧 下飞机很晚了 要求前台延迟退房 房间整洁卫生 早餐自助品类多 早餐好吃的
设施:可以
卫生:干净
环境:比逸林差点
服务:热情周到
酒店离机场大概半小时,相对芭东卡伦可以把赶飞机时间弄轻松点,有专门的接驳车去海滩和商业设施,非常便利,附近饭店也很棒
很干净,早饭也很丰盛,服务很好。泳池不大但是落日的时候很美,氛围感十足
服务非常热情,有突突车接送海滩,海滩安静,沙滩很细,楼顶泳池夜很干净!
除了洗手间略小一点之外,其他的都很好。位子很好,周边很多吃饭的餐厅而且都很有名,价位有高档的也有中档的选择非常多。
非常好,早饭种类丰富,客房点餐也很方便。
订之前看过评论 没抱高的期待值 从入住开始说:前台接待都不会中文 艰难用翻译软件沟通 因为看携程是写1000泰铢一晚 订了两晚预计2000泰铢 到时前台说要美金 我没有准备☹️还好沟通让我家晚上在酒店餐厅消费来抵消(其实我不懂这个思路 反正就是要捆绑消费吧🙂)房间虽然不大 勉强够用 看评论说有升级 我家没有😂anyway 用了一次接驳巴士 到了邦涛海滩和司机说12点来接 他很热情😕说五点七点还有 我觉得有点难沟通 直接拜拜去沙滩了 玩了没一会直接打车回酒店了 😕酒店顶楼游泳池 但是房间内浴袍😕泳池旁酒吧前台那里拿毛巾 (没指引 都是靠自己乱逛发现的)因为去了海边 房间没有阳台晾衣服 找了服务员咨询 后边给了个晾衣服架子我们 最后退房才觉得有希尔顿的服务🙂 遇到一个会中文的小姐姐 和我家孩子打招呼聊了下送了个小乌龟娃娃 孩子很喜欢
早餐好吃,班车方便