酒店回复: Dear Valued Guest,Thank you very much for sharing your wonderful feedback.We are delighted to know you enjoyed our convenient location, the stunning rooftop pool, and especially the warm service from our team. It is also great to hear that the breakfast selection and ease of getting around the area added positively to your stay experience.Your kind words truly encourage our team, and we look forward to welcoming you back again soon for another memorable visit.Warm regards,Hilton Garden Inn Phuket Bang Tao Team

酒店回复: Dear Tangqianshengshi,Thank you very much for your wonderful review, We truly appreciate your kind support.We’re delighted to hear that you found our location convenient, especially with your late arrival, and that our Front Desk team was able to assist with a late check-out. It’s also great to know you enjoyed the clean and tidy room, as well as the wide variety of delicious options at our breakfast buffet.Your kind words about our warm and attentive service mean a great deal to our team — we will be sure to share your feedback with them for encouragement.We also appreciate your honest comment comparing the ambiance. As a Hilton Garden Inn, our concept focuses on modern comfort and functionality, and your feedback helps guide us as we continuously look for ways to enhance the overall guest experience.We hope to welcome you back again on your next visit.Kind regards,Hilton Garden Inn Phuket Bang Tao team

酒店回复: Dear andycool,Thank you very much for your great review,We truly appreciate you taking the time to share your experience.We’re delighted to hear that you found our location convenient, especially with the shorter travel time to the airport compared to busier areas such as Patong or Karon. Being situated in Bang Tao allows our guests to enjoy a more relaxed atmosphere while still having easy access to key attractions.It’s wonderful to know that you found our dedicated shuttle service to the beach and nearby commercial areas convenient, and that you enjoyed the variety of restaurants in the neighborhood.We hope to have the pleasure of welcoming you back again for another enjoyable stay in the near future.Kind regards,Hilton Garden Inn Phuket Bang Tao team

酒店回复: Dear Yijuzanmeit,Thank you very much for your wonderful review and perfect score.We are delighted to hear that you enjoyed the cleanliness of the hotel, our breakfast selection, and the service provided by our team. Your kind compliments truly mean a lot to us and will be shared with everyone as motivation to continue delivering memorable experiences.We are also happy you appreciated the rooftop pool atmosphere sunset is indeed a special moment there, and we’re glad it added to your stay.We look forward to welcoming you back again soon for another relaxing visit.Warm regards,Hilton Garden Inn Phuket Bang Tao

酒店回复: Dear Valued Guest,Thank you very much for your perfect rating and for sharing your wonderful feedback.We’re delighted to hear that you felt warmly welcomed by our team and enjoyed the convenience of our tuk-tuk shuttle to the beach. It’s great to know that you appreciated the quiet beach with its fine sand, as well as our clean and relaxing rooftop pool.Your kind comments truly encourage our team, and we sincerely appreciate you choosing to stay with us. We look forward to welcoming you back to Hilton Garden Inn Phuket Bang Tao in the near future.Warm regards,Sirima P.Guest Experience ManagerHilton Garden Inn Phuket Bang Tao

酒店回复: Dear jianhui1Thank you for sharing your feedback.We’re delighted to hear that you enjoyed your stay overall and appreciated our excellent location with a wide variety of nearby dining options. We also understand your comment regarding the bathroom size and appreciate you sharing this with us.Thank you once again, and we hope to welcome you back to Hilton Garden Inn Phuket Bang Tao in the future.Warm regards,Hilton Garden Inn Phuket Bang Tao Team

酒店回复: Dear Valued Guest,Thank you very much for your outstanding review, we truly appreciate your kind support.We’re delighted to hear that you had an excellent stay and enjoyed our plentiful breakfast selection. It’s also wonderful to know that you found in-room dining convenient and comfortable.Your positive feedback about our amenities, cleanliness, surroundings, and service means a great deal to our entire team. We will be sure to share your kind words with them for encouragement.We look forward to welcoming you back again for another exceptional stay.Regards, Hilton Garden Inn Phuket Bang Tao team

酒店回复: Dear sunniequeen,Thank you very much for taking the time to share your detailed feedback with us. We are truly sorry for the difficulties you experienced during your stay, especially regarding language barriers at check-in, payment communication, and clear information about our shuttle schedule and pool towel service. Your comments are valuable, and we will reinforce communication and training with our team to ensure future guests receive clearer guidance and smoother service.At the same time, we are happy to read that our colleague was able to assist you in Chinese during check-out, and that your child enjoyed the small turtle gift. Moments like this are very important to us, and we are glad it left a positive impression.We appreciate your constructive observations, as they help us improve both our facilities and our service delivery. We sincerely hope to have the chance to welcome you and your family back for a more seamless and enjoyable stay in the future.Warm regards,Sirima P.Guest Experience ManagerHilton Garden Inn Phuket Bang Tao

酒店回复: Dear ALEXIAOThank you for your kind review. We are delighted to hear that you enjoyed the delicious breakfast and found our shuttle bus service convenient during your stay. Your feedback is greatly appreciated and will be shared with our team.We hope to have the pleasure of welcoming you again in the future.Warm regards,Hilton Garden Inn Phuket Bang Tao Team