Staff was slow when we needed pillows for the pullout couch and towels had to gobto the front desk multiple times to get them myself. The pool was nuts after a bunch of kids hockey teams checked in trying to have a relaxing swim with my little kids then they showed up with no reguard for anyone else in the pool screaming jumping into thre pool from all over the place so we just ended up leaving
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酒店回复: Thank you for sharing your feedback. we are sorry for the delays in delivering your requested items and for the disturbance caused in the pool area. This is not the experience we aim to provide. we appreciate your comments and will address these concerns with our team to ensure a better stay next time.
5.0分
其他
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yup, yup, yup! I drank all the coffee and ate your ice chips! I tested to see if the A/C could get my room to 15 degrees. it did! also, as hot as 32 degrees centigrade! I tested with my thermal camera! Shower head was great, made good bathroom ssuna!
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酒店回复: Dear Guest,Thank you for your lively and entertaining feedback—what a fun read! We’re glad to hear you enjoyed the room (and put the A/C through a full range of testing!). It’s great to know it kept you perfectly comfortable, whether you preferred it extra chilly or extra warm.We’re also happy that the coffee, ice, and shower experience all hit the mark—especially the “bathroom sauna” effect!Thank you again for sharing your experience with us. We love hearing from guests who enjoy their stay to the fullest, and we look forward to welcoming you back for more scientific experiments on your next visit!
5.0分
其他
Breakfast attendant was extremely helpful and attentive! Great work. Comfortable bed and good soundproofing made for an excellent sleep.
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酒店回复: Dear Guest,Thank you so much for your wonderful feedback! We’re delighted to hear that our breakfast attendant made a positive impression with such helpful and attentive service—we’ll be sure to pass along your kind words.We’re also glad that you enjoyed a comfortable bed and appreciated the soundproofing in your room. A great night’s sleep is one of the things we strive to deliver for every guest.We truly appreciate your comments and look forward to welcoming you back for another excellent stay!
5.0分
其他
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Breakfast had a good variety. Friendly staff! Room was clean, easy to control temperature. Really enjoyed the pool and hot tub! Only negative was the hockey team kids were too loud and uncontrolled that our girls were unable to enjoy the pool Friday and Saturday evenings. The team had a few parents supervising but they were enjoying there adult drinks more than supervising their kids.
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酒店回复: Thank you so much for your wonderful review and for giving us a 10/10. We’re delighted to hear that you enjoyed the variety of our breakfast, the friendly staff, your clean and comfortable room, and that you found it easy to control the temperature. It’s also great to know you had a chance to relax in our pool and hot tub—we love hearing that guests enjoyed our amenities.We do apologize, however, for the disruption caused by the visiting hockey team. While we welcome groups, we expect all guests—especially those with children—to be respectful of shared spaces. We understand how disappointing it must have been for your girls not to fully enjoy the pool on Friday and Saturday evenings. Your feedback has been shared with our team so we can look at ways to better manage situations like this in the future.Thank you again for choosing to stay with us. We hope to welcome you back for an even more enjoyable and relaxing visit.
5.0分
其他
Great place to stay and they prepared nice little breakfast for me because I had to leave early
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酒店回复: Thank you for your kind feedback! We’re delighted to hear that you enjoyed your stay and that our team could prepare a breakfast for you to take with you on your early departure. We look forward to welcoming you back for another great stay!
5.0分
其他
Great location very clean hotel check in was a breeze. Friendly staff and a good breakfast.
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酒店回复: Dear Guest, Thank you for taking the time to give us your valuable feedback! We look forward to hosting you again.
很好，环境不错
这个地方打扫得一尘不染，床单闻起来像刚洗过一样清新，早餐选择多样，最重要的是，菲律宾籍员工非常友好和乐于助人。我们大约在晚上7点到7点半办理的入住。
房间整洁而且新，自助早餐不错，值得推荐！
服务和早餐都很棒。
Staff was slow when we needed pillows for the pullout couch and towels had to gobto the front desk multiple times to get them myself. The pool was nuts after a bunch of kids hockey teams checked in trying to have a relaxing swim with my little kids then they showed up with no reguard for anyone else in the pool screaming jumping into thre pool from all over the place so we just ended up leaving
yup, yup, yup! I drank all the coffee and ate your ice chips! I tested to see if the A/C could get my room to 15 degrees. it did! also, as hot as 32 degrees centigrade! I tested with my thermal camera! Shower head was great, made good bathroom ssuna!
Breakfast attendant was extremely helpful and attentive! Great work. Comfortable bed and good soundproofing made for an excellent sleep.
Breakfast had a good variety. Friendly staff! Room was clean, easy to control temperature. Really enjoyed the pool and hot tub! Only negative was the hockey team kids were too loud and uncontrolled that our girls were unable to enjoy the pool Friday and Saturday evenings. The team had a few parents supervising but they were enjoying there adult drinks more than supervising their kids.
Great place to stay and they prepared nice little breakfast for me because I had to leave early
Great location very clean hotel check in was a breeze. Friendly staff and a good breakfast.