酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! As a teachable moment, your feedback has been shared with the whole hotel team. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
1.0分
其他
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酒店回复: Thank you for choosing to stay with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. Marriott Core Values are putting people first, pursuing excellence, embracing change, acting with integrity and serving our would.Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your exceptions. As a teachable moment, we have shared your feedback with the appropriate hotel team and leadership team to ensure the necessary guidelines are in place to prevent this form occurring in the future.We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one.
1.0分
家庭亲子
Alarm clock woke me up at 5:00 AM three mornings in a row. Strange horrible alarm clock. Terrible
5.0分
其他
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Clean, quiet and comfortable beds. The hotel is near great. food and shopping. Front desk Staff was professional and courteous. Cleaning staff was okay. Kitchen staff needs to be more attentive to the buffet. Customers had to continually request items to be replenished.
Breakfast was provided but ran out of key items (waffle mix) each morning. Food station was replenished but took a little time.
3.0分
其他
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We love this property and will likely be back again soon. HOWEVER on 2 separate occasions for our room and my in-laws whose rooms we booked - We were told that because we booked through ******* "a third party" that our rooms may be cancelled or our check-in may be delayed "for regular" guests to complete their check-in. In the end we had wonderful stay and were treated well but this threat of losing our reservation because we booked with ******* was unnerving and disappointing.
5.0分
其他
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Top notch staff and rooms
I never write reviews but this was one of the best places I have ever stayed. Every single staff member was so friendly and nice and not in a fake way. The rooms are large and clean. Very relaxing and welcoming vibe. Will definitely stay here again when I’m in town.
4.0分
家庭亲子
Good hotel for a quick stop. Rooms were smaller than expected for a studio with teenagers. Overall hotel was clean and updated.
5.0分
其他
Very clean and homelike especially for an extended stay as I had.
5.0分
情侣出游
The property was in a very convenient and safe location. Easy access to 95.
非常好的服务
很棒的地方,所有设施状况良好,一切都干净且方便,房间设施齐全,我喜欢它。
灯一直不亮
Alarm clock woke me up at 5:00 AM three mornings in a row. Strange horrible alarm clock. Terrible
Clean, quiet and comfortable beds. The hotel is near great. food and shopping. Front desk Staff was professional and courteous. Cleaning staff was okay. Kitchen staff needs to be more attentive to the buffet. Customers had to continually request items to be replenished.
Breakfast was provided but ran out of key items (waffle mix) each morning. Food station was replenished but took a little time.
We love this property and will likely be back again soon. HOWEVER on 2 separate occasions for our room and my in-laws whose rooms we booked - We were told that because we booked through ******* "a third party" that our rooms may be cancelled or our check-in may be delayed "for regular" guests to complete their check-in. In the end we had wonderful stay and were treated well but this threat of losing our reservation because we booked with ******* was unnerving and disappointing.
Top notch staff and rooms
I never write reviews but this was one of the best places I have ever stayed. Every single staff member was so friendly and nice and not in a fake way. The rooms are large and clean. Very relaxing and welcoming vibe. Will definitely stay here again when I’m in town.
Good hotel for a quick stop. Rooms were smaller than expected for a studio with teenagers. Overall hotel was clean and updated.
Very clean and homelike especially for an extended stay as I had.
The property was in a very convenient and safe location. Easy access to 95.