酒店回复: Dear Casey, Thank you for sharing your experience with us. I genuinely apologize that our hotel did not meet your expectations, and I deeply value your feedback. Your satisfaction is important to us, and we sincerely hope to have the opportunity to welcome you back for a much more enjoyable stay in the future. Sincerely, Hotel Management
酒店回复: Dear Andrea, I appreciate you taking the time to share your review. We strive to leave all our guests with a positive impression; I apologize we let you down. Your feedback is important to us as we continually try to improve our guests’ experience. I will share your reflections with our team, and we all hope you will consider a return trip in the future. Sincerely, Hotel Management
1.0分
家庭亲子
原文
翻译提供方:Google
接待员态度很差
我们住了两晚,没有享受到客房清洁服务
展开
酒店回复: Dear Kathy, We deeply regret that our service did not live up to your expectations. Our goal is always to provide exceptional service, and it’s clear we missed the mark. We appreciate your feedback as it helps us to improve. We hope to have the opportunity to regain your trust and deliver the high-quality service you expect from us the next time you are in the area. Sincerely, Hotel Management
2.0分
其他
原文
翻译提供方:Google
房间里的风扇整晚都在转,烟雾探测器整晚都在闪烁明亮的灯光。
展开
酒店回复: Dear Jennifer, Thank you so much for sharing your thoughts about your recent stay with us. We genuinely appreciate your feedback and are truly sorry to hear about the issues you encountered in your room. Your comments are invaluable to us, and we will certainly take them to heart as we strive to enhance our guest experience. We sincerely hope you’ll give us another chance to provide you with a better stay in the future. Sincerely, Hotel Management
3.0分
商务出差
原文
翻译提供方:Google
好的
5.0分
其他
原文
翻译提供方:Google
不
展开
酒店回复: Dear marija, What a great star rating! We are thrilled anytime a guest reports that nothing about their stay could have been better. Please come again soon. Best, Hotel Management
5.0分
家庭亲子
展开
I thought the hotel was wonderful. I wish that when I booked the room that there would have been mention of the charge to park you car for the length of your stay.
展开
酒店回复: Thank you for taking the time to share your kind review of our Renaissance Milwaukee West Hotel. We’re delighted to hear that you had a pleasant stay. We look forward to being your hotel of choice during your future visits to the area, and we truly appreciate your patronage.
商务出差的不二选择,卫生间很人性化,房间打扫很干净,空调声音的分贝在接受范围之内,如果前台的服务再好一点就完美了😍
很大的房间,也很舒适。餐厅也很很棒,价格适中。生蚝比中国的小太多了,不过调味不错。这家应该是这里最好的酒店了。
前台工作人员在我办理入住后20分钟就打电话来问我什么时候离开。餐厅和酒吧下午3点到8点“关闭进行清洁”。我花了14美元把车停在空荡荡的商场停车场。WiFi也要15美元……我点了一杯23美元的黑皮诺(葡萄酒),结果收到的却是一罐“葡萄酒”……真是糟了。这家酒店看起来像四星级酒店,但服务却像一星级酒店。真令人失望。
友好。安静祥和。喜欢我们10楼的城市景观!早餐9点就停止了,我们不太喜欢,但他们还是给我做了个煎蛋卷,17美元……
新酒店,餐厅很棒,但不太舒适,空调整晚都很响,而且没有人打扫我们的房间。
接待员态度很差
我们住了两晚,没有享受到客房清洁服务
房间里的风扇整晚都在转,烟雾探测器整晚都在闪烁明亮的灯光。
好的
不
I thought the hotel was wonderful. I wish that when I booked the room that there would have been mention of the charge to park you car for the length of your stay.