It's crazy to pay to stay at a hotel and pay to park, at the hotel that you pay to stay. The water pressure in the shower was horrible. I will not be staying there again! Will not recommend friends and family.
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酒店回复: Thank you for providing your feedback. We’re sorry your visit didn’t meet expectations and appreciate you sharing your thoughts. Your comments have been noted by our team as we look for ways to improve future guest experiences.
5.0分
家庭亲子
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The hotel is in a great location, close to restaurants and shopping. Its upkept good, room was clean and comfortable to sleep. You do have to pay for Breakfast and Parking which is not too bad but most hotels usually include Breakfast. The room I booked had two queen beds and a couch bed so my family and I had plenty of room. We did not find bedding for the couch bed but I would think you can ask for those at the front desk.
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酒店回复: Thank you for sharing your feedback. We're delighted to hear that you found our location convenient, our rooms clean and comfortable, and the extra space accommodating for your family. As you mentioned, our bedding amenities for the couch beds can be easily obtained from the front desk. Thank you for understanding our parking and breakfast policies. Your comments are valuable and help us in delivering an even better guest experience in the future. We hope to have the opportunity to welcome you back soon.
4.0分
家庭亲子
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Everything was good, the only conplaint i have was the towel had a hair on it and i thought it could have been a used towel. But it could have also came from the person who cleans the room. But staff gave me new towels so it was all good
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酒店回复: Thank you for sharing your experience. We are pleased to hear that your overall stay was positive, but sorry about the issue with your towel. We take cleanliness seriously and your feedback has been noted for review with our team. It's great that our team was able to quickly rectify the situation for you. We strive to make our guests' experiences the best they can be. We look forward to welcoming you back to Courtyard by Marriott Denver Aurora in the future.
5.0分
情侣出游
Clean room, nice and big, front desk PJ was awesome! Just very comfortable and overall a great stay!
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酒店回复: Hello Aurelia,Your kind words warmed our hearts! We're thrilled to know you enjoyed your spacious room and found it clean at Courtyard by Marriott Denver Aurora. It's particularly rewarding to see your shout-out for PJ - our team strives to make every guest feel comfortable and welcomed. Here's looking forward to your next great stay with us!
3.0分
其他
HAD TO PAY FOR PARKING WHICH WAS SURPOSE TO BE FREE;
HAD TO PAY FOR BREAKGAST WHICH WAS SURPOSE TO BE FREE;
DIDN'T CLEAN ROOM UNTIL LAST DAY
4.0分
其他
Courteous staff, clean rooms, little bar set up was great when we came in after a long day. A better coffee/breakfast set would have been nice.
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酒店回复: Thank you for sharing your experience. We’re happy to know you enjoyed the clean rooms, friendly team, and the convenience of our bar after a long day. We appreciate your feedback about the morning offerings and will keep it in mind as we continue to enhance our amenities.
4.0分
其他
Why not offer a free breakfast with more choices like other hotels? Front desk staff are attentive and helpful. Credit card reader was not working too well
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酒店回复: Dear Marcos,Thank you for sharing your feedback. We're happy to hear that our front desk team was attentive and helpful in servicing your needs. We're sorry for the inconvenience experienced with our credit card reader, we assure you we're working on it.On the topic of breakfast, we understand how valuable a hearty start to the day can be. If you need a brand that offers free Breakfast, you may look into Springhill Suites or Fairfield Inn & Suites as they are Marriott brands that offer a Complimentary Breakfast. Courtyard as a Brand has never offered free breakfast due to having an onsite restaurant,Thank you again for your comments and we hope to welcome you back in the near future.
5.0分
其他
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The rooms were clean and comfy. I also messaged them ahead of my stay about any pack-n-play availability. Thankfully they did and it was already in our room. And check-in was a breeze. We enjoyed our stay.
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酒店回复: Dear Veronica,Thank you for your kind words. We're delighted to hear you appreciated our clean and comfortable rooms, and found the availability of a pack-n-play helpful for your stay. It's also great to know that your check-in process was smooth and easy. We genuinely enjoyed having you stay with us at the Courtyard by Marriott Denver Aurora and we look forward to welcoming you back in the future.
5.0分
其他
The hotel was clean and the staff were friendly. We had a room with king bed and had plenty of room.
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酒店回复: Eric, thank you for your feedback. We're glad to hear that you found our hotel clean and our team welcoming. It's also great to know that the room layout met your needs. We appreciate your review and will share your kind words with our team. We hope to have the opportunity to welcome you back in the future.
从丹佛国际机场乘坐火车。位置很方便，距离最近的车站步行2分钟，即使没有车也很容易到达。
此外，该社区是一个安全区域，附近的人们都在慢跑。
一家越南餐厅距离酒店有不到5分钟的步行路程，Denny's距离酒店有不到8分钟的步行路程。
It's crazy to pay to stay at a hotel and pay to park, at the hotel that you pay to stay. The water pressure in the shower was horrible. I will not be staying there again! Will not recommend friends and family.
The hotel is in a great location, close to restaurants and shopping. Its upkept good, room was clean and comfortable to sleep. You do have to pay for Breakfast and Parking which is not too bad but most hotels usually include Breakfast. The room I booked had two queen beds and a couch bed so my family and I had plenty of room. We did not find bedding for the couch bed but I would think you can ask for those at the front desk.
Everything was good, the only conplaint i have was the towel had a hair on it and i thought it could have been a used towel. But it could have also came from the person who cleans the room. But staff gave me new towels so it was all good
Clean room, nice and big, front desk PJ was awesome! Just very comfortable and overall a great stay!
HAD TO PAY FOR PARKING WHICH WAS SURPOSE TO BE FREE;
HAD TO PAY FOR BREAKGAST WHICH WAS SURPOSE TO BE FREE;
DIDN'T CLEAN ROOM UNTIL LAST DAY
Courteous staff, clean rooms, little bar set up was great when we came in after a long day. A better coffee/breakfast set would have been nice.
Why not offer a free breakfast with more choices like other hotels? Front desk staff are attentive and helpful. Credit card reader was not working too well
The rooms were clean and comfy. I also messaged them ahead of my stay about any pack-n-play availability. Thankfully they did and it was already in our room. And check-in was a breeze. We enjoyed our stay.
The hotel was clean and the staff were friendly. We had a room with king bed and had plenty of room.