酒店回复: Thank you for giving us a second chance! We're so happy to hear that you had a much better experience this time and that you enjoyed your suite and breakfast. Your feedback is invaluable, and we'll continue working to make every stay even better. We truly appreciate your support and look forward to welcoming you back in the future!
5.0分
其他
原文
翻译提供方：Google
房间很棒，早餐种类丰富，工作人员非常专业。
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酒店回复: Dear Guest,Thank you for your wonderful feedback! We’re happy to hear that you found the room excellent, enjoyed the variety at breakfast, and had a great experience with our team. We truly appreciate you staying with us and hope to welcome you back again soon.
5.0分
商务出差
原文
翻译提供方：Google
可靠的酒店
为了参加供应商活动，在这里住了两晚。房间很干净，建筑状况很好，员工很友好。早餐很好。
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酒店回复: Thank you for your wonderful review! We're glad to hear that you had a comfortable stay and enjoyed the clean rooms, friendly staff, and breakfast. We hope your vendor event went well and look forward to welcoming you back!
1.0分
商务出差
原文
翻译提供方：Google
缺少房间
我预订了三间房，其中一间已经无法使用。这给我的家人带来了很**烦。
酒店回复: Thank you for your feedback.
5.0分
其他
原文
翻译提供方：Google
入住非常方便。设施齐全，干净整洁。早餐很棒。环境优美，安静。
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酒店回复: Thank you for your wonderful feedback! We're thrilled to hear you had an easy check-in, enjoyed our amenities, cleanliness, great breakfast, and the peaceful atmosphere. We look forward to your next stay
5.0分
其他
原文
翻译提供方：Google
非常好的服务
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酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear you had a perfect stay and enjoyed everything about your visit. Your kind words mean a lot to our team, and we look forward to welcoming you back soon for another great experience!
5.0分
其他
原文
翻译提供方：Google
非常友好的欢迎！！
2.0分
其他
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My car got broken into when we were there. They also wouldn’t turn the heater on in the pool they stated it was broken and they wouldn’t give us extra pillows for the pull out bed.
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酒店回复: Hello,We’re very sorry to hear about the issues you experienced during your stay. We understand how upsetting it must have been to deal with a vehicle break-in, and while incidents in the parking area are outside of the hotel’s control, we truly regret that this happened while you were with us.Regarding the pool heater and the extra pillows, we apologize for the inconvenience. Our pool heater was temporarily out of service during your stay, and we understand how disappointing that can be. We also should have been able to provide additional pillows for the pull-out bed, and we’ll be reviewing this with our team to make sure it doesn’t happen again.Thank you for sharing your feedback — it helps us improve. We hope we can provide you with a much better experience in the future.
5.0分
其他
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Very clean, modern, bright, great breakfast, terrific coffee close to interstate, easy to get to, quiet, great staff, comfy beds. Loved this place, will return.
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酒店回复: Hello,Thank you for such a wonderful review! We’re really happy to hear you enjoyed the cleanliness, comfort, breakfast, and our team. It’s great knowing our location and amenities made your stay easy and relaxing. We appreciate you choosing us and look forward to welcoming you back on your next visit!
3.0分
其他
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Elevator was broken so luckily they had one room on the first floor. This was just a quick over night stay to rest from a 26 day flying back from Ireland. We had big bags and would not have really been able to drag them up the stairs. The girl at the front desk had ZERO personality.
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酒店回复: Hello,Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the elevator being out of service and for the experience you had at check-in. We understand how important a warm and helpful welcome is, especially after such a long journey, and we’re sorry we fell short.We appreciate you bringing this to our attention, and we’ll work on ensuring a more attentive and friendly experience for all our guests in the future.
第二次入住
第二次入住。其实再次选择这家酒店是偶然的，因为我们 9 个月前的第一次入住并不愉快，也不干净，但很惊讶地发现我们的房间比以前干净多了。一走进大堂，就有一股清新干净的气味，房间本身一开始有股陈腐的气味，但随着我们进出房间，气味就消散了。房间很宽敞（我们住的是带独立起居区的套房），平面图中有很多空余空间。早餐也让我的家人很满意。这个街区确实看起来有点不太好，停车场里有一家电子烟商店，但我们没有遇到任何问题。这次旅行后，我们现在会特意再次选择住在这里。
房间很棒，早餐种类丰富，工作人员非常专业。
可靠的酒店
为了参加供应商活动，在这里住了两晚。房间很干净，建筑状况很好，员工很友好。早餐很好。
缺少房间
我预订了三间房，其中一间已经无法使用。这给我的家人带来了很**烦。
入住非常方便。设施齐全，干净整洁。早餐很棒。环境优美，安静。
非常好的服务
非常友好的欢迎！！
My car got broken into when we were there. They also wouldn’t turn the heater on in the pool they stated it was broken and they wouldn’t give us extra pillows for the pull out bed.
Very clean, modern, bright, great breakfast, terrific coffee close to interstate, easy to get to, quiet, great staff, comfy beds. Loved this place, will return.
Elevator was broken so luckily they had one room on the first floor. This was just a quick over night stay to rest from a 26 day flying back from Ireland. We had big bags and would not have really been able to drag them up the stairs. The girl at the front desk had ZERO personality.