Booked a King room 2 months in advance and when we got there it had been changed to a Queen. Someone else came in and wanted a King before we got checked in!! Got in the room and drapes coming unattached, toilet paper holder hanging half off wall. Disappointed in this place. Will not be back.
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酒店回复: Dear Lovetotravel720, On behalf of our entire staff, we apologize for the concerns you shared about your experience. I have addressed these issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
Booked a King room 2 months in advance and when we got there it had been changed to a Queen. Someone else came in and wanted a King before we got checked in!! Got in the room and drapes coming unattached, toilet paper holder hanging half off wall. Disappointed in this place. Will not be back.