This hotel was fine, nothing special, nothing terrible, but both my credit card and hard drive were compromised while there. I had to cancel my card after fraudulent charges showed up, and my thumb drive full of important documents is either a total loss or $1500 to have the files recovered and cleaned. The stay was ok, but the electronic security is dangerous.
4.0分
其他
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The room was not spotless but was clean and orderly. There was NO service to leave fresh towels and that was not good. The food downstairs was fresh and a great selection. The bar service finally got better! I would definitely stay again making sure cleaning services were provided each morning for fresh towels.
3.0分
情侣出游
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The room was very tiny and compact. No one cleans your room or brings fresh towels and the non-english speaking people who do walk the halls and clean dont even understand what you're trying to say. We used google translate and when we did ask for service she told usee couldnt get any towels or the room cleaned unless we went to the reception desk. We never stayed in the room as we wanted to venture and only sleep at nights there. Its a ripoff that you have to pay $5per day for parking also. The drinks at the bar were terrible and pricey. We would never stay at a location referenced with this name again. Highly unreccommended.
4.0分
家庭亲子
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Nice room. Friendly staff. Conveniently located. Only wish is the bar opened earlier on the weekend, maybe around 3 or 4p instead of 5. Bonuses was the hotel offered an airport shuttle and we loved the fire pit outside if wanted to sit out and visit.
4.0分
家庭亲子
Staff were great, room was excellent. Only negative was the shower which wasn’t very powerful. Overall very happy with everything.
5.0分
情侣出游
Beautiful property, great location, easy access to different dining options. Staff was nice and helping at giving suggestions for food and activities.
5.0分
其他
10/10 perfect . Rooms so cute . Parking only $5 a night . Hotel close to everything .
客户服务很棒。其他一切都……
嗯，我对这家酒店有点期待。我们之前在其他城市住过雅乐轩酒店，所以今天真的非常期待。客户服务还行，但其他方面似乎都出了问题，我不确定是不是因为预订了第三方，但他们把我的住宿费用记错了，后来他们把钱转到了正确的卡上，现在退款要花7个工作日才能退回到卡上，他们不应该把退款取消。其次，我房间的空调关不上，即使我们把恒温器关了，前台也不得不上来帮我们解决，结果就是把空调完全关掉，所以整晚都没有空调。第三，水槽漏水了，有点烦人，不过我们尽力了，还是开了电源。
酒店真的很好，离机场很近，而且非常干净。特别感谢调酒师！扣掉一颗星，因为我们入住两晚后房间都没有打扫。
我不喜欢早餐服务，工作人员应该更友好一些。机场接机服务没有来接我。说西班牙语的人不见了。
This hotel was fine, nothing special, nothing terrible, but both my credit card and hard drive were compromised while there. I had to cancel my card after fraudulent charges showed up, and my thumb drive full of important documents is either a total loss or $1500 to have the files recovered and cleaned. The stay was ok, but the electronic security is dangerous.
The room was not spotless but was clean and orderly. There was NO service to leave fresh towels and that was not good. The food downstairs was fresh and a great selection. The bar service finally got better! I would definitely stay again making sure cleaning services were provided each morning for fresh towels.
The room was very tiny and compact. No one cleans your room or brings fresh towels and the non-english speaking people who do walk the halls and clean dont even understand what you're trying to say. We used google translate and when we did ask for service she told usee couldnt get any towels or the room cleaned unless we went to the reception desk. We never stayed in the room as we wanted to venture and only sleep at nights there. Its a ripoff that you have to pay $5per day for parking also. The drinks at the bar were terrible and pricey. We would never stay at a location referenced with this name again. Highly unreccommended.
Nice room. Friendly staff. Conveniently located. Only wish is the bar opened earlier on the weekend, maybe around 3 or 4p instead of 5. Bonuses was the hotel offered an airport shuttle and we loved the fire pit outside if wanted to sit out and visit.
Staff were great, room was excellent. Only negative was the shower which wasn’t very powerful. Overall very happy with everything.
Beautiful property, great location, easy access to different dining options. Staff was nice and helping at giving suggestions for food and activities.
10/10 perfect . Rooms so cute . Parking only $5 a night . Hotel close to everything .