一旦我找到这个地方(位置与网上描述的不完全一样),入住很快。床很舒服,但淋浴喷洒了一地(谁认为普通的挂帘是个好设计?)。床超级舒服,暖气控制很容易弄清楚——不像电视遥控器。前台工作人员花了 10 分钟终于弄明白了,尽管他不确定自己做了什么才能让它发挥作用。退房时间比我希望的要长;工作人员没有申请我的 Best Western 代金券的许可/知识。他们确实解决了问题——在我离开 3,000 公里之后,在家里。
3.0分
商务出差
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翻译提供方:Google
这是一家不错的酒店,但它不是机场酒店。它离机场很远,出租车司机都不知道这个地方,因为大楼上没有 Best Western 的名字(靠近门的一块小牌匾)。
Worst experience, dirty rooms. Felt like I was scammed. Imagine this. I came back 130am with my wife from our NY, key was not working so I went to front desk. They left a note on the front desk saying they will be back at 5am. Not a single soul was there to help. Tried calling other best western hotels close to the area to help us reach the manager but they too were not able to help. Called customer service they too could not reach anybody. They advised me to call the police because my stuff is locked in the room. I hesitated coz iI didn’t want to create a scene and disturb the other guests. Ended up at the sofa. No washroom around so we had to suck it in. We didn’t sleep and waited for almost 4 hours. Carpet infront of front desk has bugs crawling. We were terrified it might get into our stuffs d take it home. I took pictures of the note that they left including the pics of our dirty washroom. Finally when front desk showed up he didn’t give a meaningful explanation. What jingle if hotel leave their guests? What if there is an emergency? So when I came ba k to the room guess what? Garbage we left was still there and the bed is not fixed. We paid for 4 nights and the garbage we had from day 1 was never thrown and the room not serviced. Oh one more thing, the peep hole was missing by the door. They put a tape and put what looks like a tissue paper to cover the hole. This is the worst experience I had. I usually don’t complain but this one pushed my boundaries and patience and turned a vacation into a nightmare.
5.0分
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This hotel was, in my opinion, the best value for money overall for a whole month of travel in Canada. It's no secret that Canada in the summer season is monstrous prices for hotels with a fairly low level of service. We weren't expecting much from a hotel near Pearson Airport, but it was a pleasant surprise. Lovely new hotel, crystal clean rooms, breakfast included, fast internet, comfortable beds, friendly staff. Near the hotel there are many inexpensive and delicious Indian and Chinese restaurants, as well as a Hindu temple which is an attraction in itself.
长途飞行后在这里休息得很好。房间干净整洁。工作人员也很友好乐于助人。
住宿的好地方,安静又舒适。以后还会再来。
舒适而现代的酒店。房间很大,设施齐全,配有迷你冰箱。不错的浴室。安静,有大型免费私人停车场,隔音完美。早餐需在接待处用纸袋收集。
我和我的伴侣在路过这座城市时在这家酒店住了一晚。我们在办理入住手续几个小时后到达,迎接我们的是似乎从未从事过客户服务工作的工作人员。他没有和我们进行眼神交流,没有微笑,除了确认我将用来付款的卡之外,他没有与我们进行更多交谈。当我们最终准备睡觉时,我们拉开床单,发现所有床单和被子都明显沾上了咖啡或血迹。此外,床上用品中还有许多长长的黑发和其他我无法辨认的污渍。我注意到前台,几乎没有收到任何道歉。一名工作人员拿来一叠新床单,她希望我们自己重新整理整张床。我们请她在离开前至少看看床上用品,然后她道了歉并提出整理床铺。当她撕开床单时,我们可以看到床垫上沾满了血迹。床铺整理好后,我和我的伴侣决定把我们的旧衣服铺在床上,因为这样感觉比床单干净。除此之外,毛巾上也沾满了黑头发,我们预订了两位客人,但只给了一位客人毛巾,而且欧陆式早餐是冷冻的。我从来没有在酒店里感到如此不舒服。
一旦我找到这个地方(位置与网上描述的不完全一样),入住很快。床很舒服,但淋浴喷洒了一地(谁认为普通的挂帘是个好设计?)。床超级舒服,暖气控制很容易弄清楚——不像电视遥控器。前台工作人员花了 10 分钟终于弄明白了,尽管他不确定自己做了什么才能让它发挥作用。退房时间比我希望的要长;工作人员没有申请我的 Best Western 代金券的许可/知识。他们确实解决了问题——在我离开 3,000 公里之后,在家里。
这是一家不错的酒店,但它不是机场酒店。它离机场很远,出租车司机都不知道这个地方,因为大楼上没有 Best Western 的名字(靠近门的一块小牌匾)。
你得到你所付出的。买家当心。酒店需要彻底检修。装修绝对应该被视为高度优先事项。为这家酒店增添一点爱意而多花点钱是值得的。
谢谢
Worst experience, dirty rooms. Felt like I was scammed. Imagine this. I came back 130am with my wife from our NY, key was not working so I went to front desk. They left a note on the front desk saying they will be back at 5am. Not a single soul was there to help. Tried calling other best western hotels close to the area to help us reach the manager but they too were not able to help. Called customer service they too could not reach anybody. They advised me to call the police because my stuff is locked in the room. I hesitated coz iI didn’t want to create a scene and disturb the other guests. Ended up at the sofa. No washroom around so we had to suck it in. We didn’t sleep and waited for almost 4 hours. Carpet infront of front desk has bugs crawling. We were terrified it might get into our stuffs d take it home. I took pictures of the note that they left including the pics of our dirty washroom. Finally when front desk showed up he didn’t give a meaningful explanation. What jingle if hotel leave their guests? What if there is an emergency? So when I came ba k to the room guess what? Garbage we left was still there and the bed is not fixed. We paid for 4 nights and the garbage we had from day 1 was never thrown and the room not serviced. Oh one more thing, the peep hole was missing by the door. They put a tape and put what looks like a tissue paper to cover the hole. This is the worst experience I had. I usually don’t complain but this one pushed my boundaries and patience and turned a vacation into a nightmare.
This hotel was, in my opinion, the best value for money overall for a whole month of travel in Canada. It's no secret that Canada in the summer season is monstrous prices for hotels with a fairly low level of service. We weren't expecting much from a hotel near Pearson Airport, but it was a pleasant surprise. Lovely new hotel, crystal clean rooms, breakfast included, fast internet, comfortable beds, friendly staff. Near the hotel there are many inexpensive and delicious Indian and Chinese restaurants, as well as a Hindu temple which is an attraction in itself.