酒店回复: Lamentamos que su estancia no haya estado a la altura de nuestros altos estándares. Haremos todo lo posible para asegurarnos de mejorar en el futuro. Gracias por tomarse el tiempo para dejar una reseña. Esperamos volver a verle pronto.
4.0分
其他
原文
翻译提供方:Google
一些细节可以改进。气味和清洁度,其他一切都正确
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酒店回复: We appreciate the online review and always try to improve. Glad you enjoyed your stay and hope to see you back when in the area.
4.0分
商务出差
原文
翻译提供方:Google
我不喜欢他们向我收取 100 美元的押金,而且花了几天时间才把钱退还
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酒店回复: So happy you enjoyed your stay. We appreciate the online review. We hope to see you back when in the area. We do return deposits the day of check out as long as there’s no incidentals. If you’re not seeing it soon it’s because of your bank. Please check with them next time. Safe travels.
5.0分
朋友出游
原文
翻译提供方:Google
房间很漂亮
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酒店回复: So happy you enjoyed your stay. Thank you for taking the time to share your valuable feedback! Please know we want to provide every guest with a clean, comfortable, well-maintained stay here. We hope to see you back when in the area. Happy Holidays and Safe travels.
5.0分
家庭亲子
原文
翻译提供方:Google
非常好
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酒店回复: So happy you enjoyed your stay. We appreciate the online review. We hope to see you back when in the area. Safe travels.
2.0分
其他
原文
翻译提供方:Google
不
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酒店回复: We are sorry your stay was not up to our high standards. You walked in and 95 mile an hour winds you saw what the weather was like. It’s all over the news. The hotel obviously experiencing things which were out of its control due to the weather. We obviously did our very best to accommodate you during your stay. Despite this we will make every effort to ensure we do better in the future. Thank you for taking the time to leave a review. Please know we want to provide every guest with a clean, comfortable, well-maintained stay here, and we sincerely apologize for the weather and internet did not meeting your expectations. Despite your experience in distressed weather, we hope you consider staying with us again.
5.0分
其他
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Family of 3, stayed two nights. The breakfast is continental like advertised (no eggs or sausage/bacon). Felt safe. Not pristine clean but good enough. The beds are comfortable. The rooms are spacious. For the price, we would stay there again.
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酒店回复: So happy you enjoyed your stay. Thank you for taking the time to share your valuable feedback! Please know we want to provide every guest with a clean, comfortable, well-maintained stay here. Please let us know where we can improve on the cleaning. We hope to see you back when in the area. Happy Holidays and Safe travels.
3.0分
家庭亲子
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Breakfast wasn’t even worth it. Elevator smelt like cigarette smoke. No soap or shampoo in the room. But very clean! Didn’t like the location. Felt a little unsafe
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酒店回复: Thank you for taking the time to share your valuable feedback ! Please know we want to provide every guest with a clean, comfortable, well-maintained stay here, and we sincerely apologize for not meeting your expectations. I appreciate you letting us know how we can improve. We hope you consider staying with us again.
5.0分
其他
Awesome stay! would definitely recommend. The room was clean and comfortable. Friendly staff!
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酒店回复: So happy you enjoyed your stay. Thank you for taking the time to share your valuable feedback! Please know we want to provide every guest with a clean, comfortable, well-maintained stay here. We hope to see you back when in the area. Happy Holidays and Safe travels.
1.0分
商务出差
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I was asked to pay 45$ on top of ******* price .. after non refundable booking of ******* ..so I couldn’t just leave ! don’t expect receipt for what u pay extra... rooms smell bad .. dirty carpet & dirty bath floor .. hair in bath tub .. so old towels …! First & last time
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酒店回复: Thank you for taking the time to share your valuable feedback ! Please know we want to provide every guest with a clean, comfortable, well-maintained stay here, and we sincerely apologize that you say, your experience wasn’t that. You checked in early at 9 AM. You had plenty of time to tell us that these things weren’t correct and we would’ve taken care of it for you. It’s hard to believe that these things weren’t correct when we did best to accommodate you and saw you many times throughout the day.
看起来他们没有彻底清理它。厨房区域非常脏,床的背面也很脏,上面有手印。床架上有白色物质,我甚至不想想象那是什么。
一些细节可以改进。气味和清洁度,其他一切都正确
我不喜欢他们向我收取 100 美元的押金,而且花了几天时间才把钱退还
房间很漂亮
非常好
不
Family of 3, stayed two nights. The breakfast is continental like advertised (no eggs or sausage/bacon). Felt safe. Not pristine clean but good enough. The beds are comfortable. The rooms are spacious. For the price, we would stay there again.
Breakfast wasn’t even worth it. Elevator smelt like cigarette smoke. No soap or shampoo in the room. But very clean! Didn’t like the location. Felt a little unsafe
Awesome stay! would definitely recommend. The room was clean and comfortable. Friendly staff!
I was asked to pay 45$ on top of ******* price .. after non refundable booking of ******* ..so I couldn’t just leave ! don’t expect receipt for what u pay extra... rooms smell bad .. dirty carpet & dirty bath floor .. hair in bath tub .. so old towels …! First & last time