酒店回复: Lamentamos que su estancia no haya estado a la altura de nuestros altos estándares. Haremos todo lo posible para asegurarnos de mejorar en el futuro. Gracias por tomarse el tiempo para dejar una reseña. Esperamos volver a verle pronto.
4.0分
其他
原文
翻译提供方：Google
一些细节可以改进。气味和清洁度，其他一切都正确
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酒店回复: We appreciate the online review and always try to improve. Glad you enjoyed your stay and hope to see you back when in the area.
4.0分
商务出差
原文
翻译提供方：Google
我不喜欢他们向我收取 100 美元的押金，而且花了几天时间才把钱退还
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酒店回复: So happy you enjoyed your stay. We appreciate the online review. We hope to see you back when in the area. We do return deposits the day of check out as long as there’s no incidentals. If you’re not seeing it soon it’s because of your bank. Please check with them next time. Safe travels.
5.0分
朋友出游
原文
翻译提供方：Google
房间很漂亮
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酒店回复: So happy you enjoyed your stay. Thank you for taking the time to share your valuable feedback! Please know we want to provide every guest with a clean, comfortable, well-maintained stay here. We hope to see you back when in the area. Happy Holidays and Safe travels.
5.0分
家庭亲子
原文
翻译提供方：Google
非常好
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酒店回复: So happy you enjoyed your stay. We appreciate the online review. We hope to see you back when in the area. Safe travels.
2.0分
其他
原文
翻译提供方：Google
不
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酒店回复: We are sorry your stay was not up to our high standards. You walked in and 95 mile an hour winds you saw what the weather was like. It’s all over the news. The hotel obviously experiencing things which were out of its control due to the weather. We obviously did our very best to accommodate you during your stay. Despite this we will make every effort to ensure we do better in the future. Thank you for taking the time to leave a review. Please know we want to provide every guest with a clean, comfortable, well-maintained stay here, and we sincerely apologize for the weather and internet did not meeting your expectations. Despite your experience in distressed weather, we hope you consider staying with us again.
3.0分
其他
Didn't have breakfast! Left at 7am due to the heat not working and I about froze to death! For 128.00 should not have had to have that problem.
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酒店回复: Thank you for taking the time to share your valuable feedback ! Please know we want to provide every guest with a clean, comfortable, well-maintained stay here, and we sincerely apologize for breakfast not meeting your expectations. Thank you for letting us know where we can improve. We hope you consider staying with us again.
5.0分
其他
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Property close to highway; room was very spacious and clean; some furniture outdated, but acceptable. Front desk was always present and ready to help if anything was needed. We would stay again.
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酒店回复: So happy you enjoyed your stay. Thank you for taking the time to share your valuable feedback! Please know we want to provide every guest with a clean, comfortable, well-maintained stay here. We hope to see you back when in the area. Happy Holidays and Safe travels.
3.0分
其他
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The beds, bathroom, and floor were clean.
We picked this place for the kitchen and full size fridge. The dishes were all dirty with caked on food. There was no dish soap or sponge so I used the bar soap and it took awhile to clean the hard dried egg yolk from the silverware.
We have dairy and egg allergies. So it was disappointing to have dirty dishes with eggs. That means the shelves and drawers were dirty too with old food crumbs.
The toilet also would flush once and then took a really long time to fill up. So we used the ice bucket with tub water to refill the toilet tank.
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酒店回复: We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future. I’ve discussed the things you mentioned with our maintenance and housekeeping teams. Thank you for taking the time to leave a review. We hope you give us another opportunity when in the area.
1.0分
商务出差
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The hotel is dirty. The same empty beer bottles, trash, and spilled something stains were never cleaned up on the hallways the 3 days 2 nights we were there. The carpet in the rooms felt disgusting. The elevator was broke the entire time despite being told several times it was being fixed "t day". There was old soap in the showers. Breakfast was a joke.
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酒店回复: Thank you for taking the time to share your valuable feedback ! Please know we want to provide every guest with a clean, comfortable, well-maintained stay here, and we sincerely apologize for not meeting your expectations. I appreciate you letting us know where we can improve. Unfortunately, due to the federal holiday this week, things have been slow with the elevator.
看起来他们没有彻底清理它。厨房区域非常脏，床的背面也很脏，上面有手印。床架上有白色物质，我甚至不想想象那是什么。
一些细节可以改进。气味和清洁度，其他一切都正确
我不喜欢他们向我收取 100 美元的押金，而且花了几天时间才把钱退还
房间很漂亮
非常好
不
Didn't have breakfast! Left at 7am due to the heat not working and I about froze to death! For 128.00 should not have had to have that problem.
Property close to highway; room was very spacious and clean; some furniture outdated, but acceptable. Front desk was always present and ready to help if anything was needed. We would stay again.
The beds, bathroom, and floor were clean.
We picked this place for the kitchen and full size fridge. The dishes were all dirty with caked on food. There was no dish soap or sponge so I used the bar soap and it took awhile to clean the hard dried egg yolk from the silverware.
We have dairy and egg allergies. So it was disappointing to have dirty dishes with eggs. That means the shelves and drawers were dirty too with old food crumbs.
The toilet also would flush once and then took a really long time to fill up. So we used the ice bucket with tub water to refill the toilet tank.
The hotel is dirty. The same empty beer bottles, trash, and spilled something stains were never cleaned up on the hallways the 3 days 2 nights we were there. The carpet in the rooms felt disgusting. The elevator was broke the entire time despite being told several times it was being fixed "t day". There was old soap in the showers. Breakfast was a joke.