Older hotel, but has been renovated. Rooms and everything very clean. 4 stars only because it's 2 floors, but no elevator. Continental breakfast is sparse, and very few tables, chairs to eat in the lobby. Staff very friendly and helpful. We would stay here again.
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酒店回复: Dear Valued Guest,Thank you for sharing your feedback. We appreciate your comments regarding your recent stay at the Red Roof Inn Hillsville. It's great to hear you found the rooms clean and the staff helpful! We also appreciate your honest feedback about the breakfast and elevator situation.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,LeahRed Roof ManagementRediResponse Specialist
4.0分
其他
Enjoy convenience of location good stopping point for long trip to the beach you stayed there before recommended for an overnight
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酒店回复: Dear Appreciated Guest,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Hillsville. It's wonderful to hear that you find our location convenient for your trips to the beach and that you recommend us for an overnight stay. We truly appreciate your continued patronage and are delighted that we consistently meet your needs during your travels.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,AnnRed Roof ManagementRediResponse Specialist
3.0分
家庭亲子
Basic but clean, adequate, well maintained. Continental breakfast pretty sad. The only warm option was toast or oatmeal
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酒店回复: Dear Esteemed Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Hillsville. I appreciate your positive comments regarding the cleanliness and maintenance of our hotel, and that you found your stay adequate. I am sorry to hear that you were disappointed with our continental breakfast. We are always looking for ways to improve our offerings, and your feedback is valuable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,AnnRed Roof ManagementRediResponse Specialist
5.0分
朋友出游
Property was clean and quiet. Check in quick and easy. Friendly staff. Very limited continental breakfast. Economical pricing.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience at the Red Roof Inn Hillsville. We're delighted to hear you found the property clean and quiet and that you experienced a quick and easy check-in with our friendly staff. We also appreciate your feedback regarding the limited continental breakfast. We are always looking for ways to improve our offerings and will take your comments into consideration.We hope to continue to provide great experiences for you. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you are comfortable. Thank you for choosing Red Roof and we look forward to seeing you on your future travels.Sincerely,JoeRed Roof ManagementRediResponse Specialist
4.0分
家庭亲子
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The room was very spacious and the bed was comfortable. Due to it's location, the area had considerable traffic noise. Although the room was overall reasonably clean, there was room for improvement in the bathroom. The room was reasonably priced and the limited staff did an adequate job.
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Hillsville. We are glad you found the room spacious and the bed comfortable, and that you considered the price reasonable. We regret the traffic noise and apologize that the bathroom cleanliness did not meet expectations.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,LeahRed Roof ManagementRediResponse Specialist
4.0分
其他
Room and beds were very clean. Could’ve used some bar soap for the shower. For the price was a good stay.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Hillsville. We're pleased to hear you found the room and beds clean. We're glad you felt the stay was good value.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you for sharing your experience. We would love to see you again, should your travels bring you back to our area.Sincerely,ErikaRed Roof Management RediResponse Specialist
4.0分
其他
Nice Stay
Nice quiet stay. Comfortable bed, very quiet. Narrow doorways in the motel and room.
4.0分
家庭亲子
this property was ok. its kind of run down but it was clean and the staff was very friendly.
一般。第一间房床单不干净，还有异味，不过很快就给我们换了。早餐非常简单——谷物、吐司、咖啡和一些松饼。
房间很大、很干净。 房间里没有地毯是一个优点。 床很舒服。
早餐很简单，但我们不吃午餐，所以这对我们来说不是问题。
房间经过了翻新但并不豪华。
微波炉和冰箱很干净，这点值得赞赏。
Older hotel, but has been renovated. Rooms and everything very clean. 4 stars only because it's 2 floors, but no elevator. Continental breakfast is sparse, and very few tables, chairs to eat in the lobby. Staff very friendly and helpful. We would stay here again.
Enjoy convenience of location good stopping point for long trip to the beach you stayed there before recommended for an overnight
Basic but clean, adequate, well maintained. Continental breakfast pretty sad. The only warm option was toast or oatmeal
Property was clean and quiet. Check in quick and easy. Friendly staff. Very limited continental breakfast. Economical pricing.
The room was very spacious and the bed was comfortable. Due to it's location, the area had considerable traffic noise. Although the room was overall reasonably clean, there was room for improvement in the bathroom. The room was reasonably priced and the limited staff did an adequate job.
Room and beds were very clean. Could’ve used some bar soap for the shower. For the price was a good stay.
Nice Stay
Nice quiet stay. Comfortable bed, very quiet. Narrow doorways in the motel and room.
this property was ok. its kind of run down but it was clean and the staff was very friendly.