酒店回复: Dear Valued Guest,Warmest greetings from Melia Makassar !Thank you for taking the time to share your fantastic review of our hotel! We are thrilled to hear that you had such a positive experience during your stay, and we truly appreciate your kind words.We look forward to the pleasure of welcoming you again for another outstanding stay. Best Regards,Teguh AndhikaGuest Experience Manager
酒店回复: 尊敬的 Rose Ann 女士
非常感谢您宝贵的反馈！
我们非常荣幸被评为您在望加锡住过的最佳酒店之一。听到您喜欢我们舒适的客房、优质的自助早餐，尤其是我们友好专业的前台团队在办理入住时提供的服务，我们感到非常欣慰。
我们也很高兴您有机会在 11 楼的行政酒廊享用美食——事实上，这是我们最喜爱的场所之一，能为宾客提供高雅放松的体验。
我们非常感谢您的好评，并期待很快再次欢迎您光临，享受非凡的住宿体验。
此致，
Dewi Shinta
宾客体验经理
酒店回复: I'm truly sorry to hear that your experience did not meet your expectations. We always strive to provide the best service and comfort to our guests, and it’s disappointing to know that we fell short in your case. If you’re open to sharing more details about what went wrong during your stay, I would really appreciate the opportunity to understand your concerns and see if there’s anything we can do to improve. Your feedback is valuable to us. Please feel free to reach out, and once again, I sincerely apologize for any inconvenience you faced. Best regards, Dewi Shinta Guest Experience Melia Makassar
5.0分
豪华房
商务出差
出差，环境可以
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酒店回复: Dear, Mr Fengzhongniao,Warmest greeting from Melia Makassar!Thank you for choosing to stay with us during your recent business trip. We're pleased to hear that you found the environment to be satisfactory. Providing a comfortable and convenient setting for both business and leisure travelers is something we continually strive for.If there’s anything specific we can improve to make your next visit even more enjoyable, we’d truly appreciate your feedback. We hope to welcome you back again soon.Warm regards,AldiGuest Experience
设施：一流，免费健身房设备齐全
卫生：每天都有专人打扫，很干净
环境：景色优美，城市景色一览无余
服务：前台和工作人员英语流利，态度很好
对他们的服务非常满意。
这是我们在望加锡住过的最好的酒店之一。办理入住时，员工友好又专业。客房舒适，早餐自助餐很棒。11楼的行政酒廊很值得体验。
望加锡（Makassar）最好的酒店，住起来非常舒适。
这家酒店非常舒适，环境安静，让人能好好休息。房间宽敞，内部装修也很棒。就是刚进房间时会有点霉味，可能是因为地毯比较旧了，不过总体来说可以忽略不计啦😁
酒店有点老旧，风格过时。毛巾也比较旧了。浴室的密封胶条有些发黑。泳池水有点冷，健身房设施倒是挺齐全的。早餐是丰盛的亚洲风味，很美味。考虑到房费不贵（45欧元），整体还是不错的。
服务很好，就是办理入住的时候有点慢。酒店卫生非常好，住得很舒服，尤其是带小孩的家庭。早餐也很好吃。
望加锡最好的酒店😉 房间很干净，酒店员工非常友好，早餐也很美味。
对这个酒店只剩下吐槽了，再也不会定
出差，环境可以