酒店回复: ENGLISH TRANSLATION OF REVIEW:Is this a relatively new hotel? The facilities are clean and I have no complaints. The only thing is that the air conditioning didn't turn off, and since I was on a business trip, the air conditioning fan was always running, so I couldn't work at my desk because the wind was blowing directly onto me, which was inefficient, but I ended up working in bed. The hotel's shop had a wide selection of items for sale, and water and beer were very cheap at 2.50, which was very appreciated. Breakfast was also a common menu. Other than the air conditioning, it was very good. I would like to use it again next time.Thank you for staying with us at Tru by Hilton Alcoa!We appreciate your feedback.We apologize for the AC settings getting stuck, but were pleased to hear you found our hotel clean and in like-new condition. We keep our hotel market well-stocked and set at reasonable prices.Come back back and stay with us again!
5.0分
商务出差
原文
翻译提供方：Google
我希望他们不要把空调放在客房桌子旁边。除此之外，这很正常，没什么问题。
5.0分
其他
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This is the first time staying at this hotel. It is very clean and nice. My room is very comfortable. I'm surprised that there isn't a closet unless it's hidden somewhere..lol.
Will, the gentleman at the desk, was so helpful and so caring and ensured that everything was to my liking. I will be staying again.
3.0分
其他
Rooms smelled funny. Found a used towel in bathroom under the sink. Yuck!
Staff was friendly and shuttle to and from airport was above average.
2.0分
商务出差
Staff was nice and accommodating
Room : sink did drain poorly, faucet and shower fixtures were loose
Hotel lines of lowest quality
2.0分
其他
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I did not realize there were no bath towels or bath matt until I went to take my shower at 5am and had to leave by 6am. Then the bathroom floor was filthy. The hand towel I put on the floor to stand on turned out filthy from my foot prints. The bed was comfortable though.
4.0分
家庭亲子
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Front desk was friendly. Room was clean and everything seemed newish. Bathroom could use some help and fixing the caulking would go a long way. Outside of that we had a great stay with access to breakfast and pool table. I’d stay here again.
5.0分
其他
Beautiful hotel. Room was very clean and comfortable. Lobby area was fun with a pool table - we played while watching a game on TV.
机场旁边，我硬是横穿马路找到这路，附近还有好几家旅馆，整体环境还可以
愉快的住宿体验，房间很干净，员工也非常乐于助人，满足了我们的需求。
是比较新的酒店吗？设施很干净，我没有什么可抱怨的。唯一的就是空调没关，而且由于我是出差，上班的时候空调扇一直在转，所以我只能在床上工作，太冷了效率低下，我无法在办公桌前工作。酒店的商店里出售的商品种类繁多，水和啤酒都很便宜，只要2.50美元，对此我非常感激。早餐也是常见的菜单。除了空调之外，一切都很好。我想下次再用它。
我希望他们不要把空调放在客房桌子旁边。除此之外，这很正常，没什么问题。
This is the first time staying at this hotel. It is very clean and nice. My room is very comfortable. I'm surprised that there isn't a closet unless it's hidden somewhere..lol.
Will, the gentleman at the desk, was so helpful and so caring and ensured that everything was to my liking. I will be staying again.
Rooms smelled funny. Found a used towel in bathroom under the sink. Yuck!
Staff was friendly and shuttle to and from airport was above average.
Staff was nice and accommodating
Room : sink did drain poorly, faucet and shower fixtures were loose
Hotel lines of lowest quality
I did not realize there were no bath towels or bath matt until I went to take my shower at 5am and had to leave by 6am. Then the bathroom floor was filthy. The hand towel I put on the floor to stand on turned out filthy from my foot prints. The bed was comfortable though.
Front desk was friendly. Room was clean and everything seemed newish. Bathroom could use some help and fixing the caulking would go a long way. Outside of that we had a great stay with access to breakfast and pool table. I’d stay here again.
Beautiful hotel. Room was very clean and comfortable. Lobby area was fun with a pool table - we played while watching a game on TV.