Staff was so helpful and friendly. Room was spotless and so comfortable. I only stay at Hampton inn’s
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酒店回复: We’re so glad you enjoyed your stay and that everything from the comfort of your room to the helpfulness of our team members made such a great impression. It’s wonderful to have your loyalty, and we look forward to welcoming you back again soon.Warm Regards,Hampton Inn & Suites Conway Team
5.0分
商务出差
Staff was great and facilities like new…very clean. Best Hampton I’ve stayed at in a while.
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酒店回复: Thank you! There's no greater compliment than knowing Hampton Inn & Suites Conway is one of your favorite hotels. Your kind words about our wonderful service and spotless accommodations are truly appreciated and will be shared with the team. We look forward to welcoming you back again soon.Warm Regards,Hampton Inn & Suites Conway Team
5.0分
商务出差
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Location seems very well kept, easy to access with plenty of places close by if you forget something. The staff at this location were exceptional and very friendly. My room was clean and comfortable, and the location seems safe and well lit.
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酒店回复: Thank you for choosing Hampton Inn & Suites Conway. We're so glad you had a comfortable stay and found our location convenient and safe. We look forward to the opportunity to welcome you back should you return to the Conway area.Warm Regards,Hampton Inn & Suites Conway Team
4.0分
其他
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Difficult to locate hotel even with the sign visble and using a gps. It’s tucked into a busy congested area with numerous hotels. All of which appear to newish.
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酒店回复: It was a pleasure having you as our guests, and we appreciate your sharing your feedback. While we hope you had a great stay overall, we are sorry for the concerns you had locating us. Your comments are important and will be shared with the team as we are continually working to improve. We hope to have the pleasure of welcoming you back again.Warm Regards,Hampton Inn & Suites Conway Team
5.0分
其他
Everything was wonderful! The whole property was very clean and well-kept. The beds were comfortable, and the staff were all super friendly and helpful.
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酒店回复: Thank you for your review! We're delighted to hear that your experience was such a positive one, from the cleanliness of our property to the comfort of our beds and the warmth of our team. It's always our goal to create a welcoming, relaxing environment, and it means the world to know we hit the mark. We can’t wait to welcome you back to Hampton Inn & Suites Conway again soon.Warm Regards,Hampton Inn & Suites Conway Team
5.0分
其他
Wonderful stay & would return. The only disappointment was that the pool wasn’t cleaned & there was mold floating around & adhering to the floor of the pool.
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酒店回复: Dear Anna and David,Thank you for the kind words and for sharing your experience. We're glad you had a wonderful stay and would return, although we’re disappointed to hear your constructive feedback. We will share your comments with our maintenance team, who will address this issue immediately. Our team looks forward to welcoming you back to Hampton Inn & Suites Conway for a more seamless stay in the future. Warm Regards,Hampton Inn & Suites Conway Team
3.0分
家庭亲子
Bathroom door would stick on floor so it took much effort to close or open. Pillows seemed old, thin and lumpy. We had no hot water at kitchenette sink.
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酒店回复: Dear Howard,Thank you for sharing your review. While it is good to know our accommodations provided a foundation for your stay, it is concerning that certain details in the room did not reflect the comfort and ease you should always expect. Matters such as the bathroom door, the condition of the pillows, and the lack of hot water at the kitchenette sink take away from the seamless experience we strive to deliver. Your comments will be shared with leadership so these issues can be addressed with greater attention. We regret the inconveniences you encountered and hope to welcome you back for a stay that more fully reflects our high standards.Warm Regards,Hampton Inn & Suites Conway Team
5.0分
情侣出游
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Nice, clean property. Rooms are nice and Spacious! Fabulous breakfast, which is one of the reasons we choose this hotel. One morning we had a delicious omelet and the next, eggs and sausage. Always had choice of oatmeal with the fixins, Biscuits w/Gravy, fresh fruit cut up, juices, toast, batter for fresh waffles, and a wonderful coffee bar. Nice and friendly greetings every time we entered or exited the building. We used Indoor pool, well kept and stocked. Not one complaint about this property!!!
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酒店回复: Dear Lori,Thank you for your review. It’s wonderful that our comfortable and spotless accommodations, our well-maintained pool, and thoughtfully prepared breakfast offerings made your stay enjoyable. Warm hospitality is central to the experience, and it’s rewarding that these details contributed to a seamless and satisfying visit. We look forward to welcoming you back to Hampton Inn & Suites Conway again soon.Warm Regards,Hampton Inn & Suites Conway Team
5.0分
商务出差
Great stay
We had a difficult time getting wifi, but the gentleman at the front desk was very helpful in taking care of that. Everything else was great
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酒店回复: Dear Diane,Thank you for your review. It’s great to know your overall experience was enjoyable and that our front desk associate was able to step in and resolve your Wi-Fi issue with care. Your feedback is appreciated and helps ensure that every part of a guest’s stay is as smooth as possible. We look forward to welcoming you back to Hampton Inn & Suites Conway again soon.Warm Regards,Hampton Inn & Suites Conway Team
5.0分
情侣出游
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Very clean room that has a very light fragrance that is pleasant. The breakfast bar is fantastic with fresh fruit bowl and two different flavored waffle batters available as well as a nice range of toppings. The very was very comfy and the shower squeaky clean. The pool is comfortably heated and very clean as well as the whole pool room being very clean.
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酒店回复: Dear Bethany,Thank you for sharing such kind words with us! It’s wonderful that you enjoyed the fresh scent, a spotless shower, and our cozy rooms to relax in. The breakfast details you mentioned, from the fruit bowl to the flavored waffle batters with toppings, are exactly the kind of touches we like our guests to wake up to. It was a pleasure having you as our guest, and we look forward to your next visit for another stellar stay at Hampton Inn & Suites Conway!Warm Regards,Hampton Inn & Suites Conway Team
Staff was so helpful and friendly. Room was spotless and so comfortable. I only stay at Hampton inn’s
Staff was great and facilities like new…very clean. Best Hampton I’ve stayed at in a while.
Location seems very well kept, easy to access with plenty of places close by if you forget something. The staff at this location were exceptional and very friendly. My room was clean and comfortable, and the location seems safe and well lit.
Difficult to locate hotel even with the sign visble and using a gps. It’s tucked into a busy congested area with numerous hotels. All of which appear to newish.
Everything was wonderful! The whole property was very clean and well-kept. The beds were comfortable, and the staff were all super friendly and helpful.
Wonderful stay & would return. The only disappointment was that the pool wasn’t cleaned & there was mold floating around & adhering to the floor of the pool.
Bathroom door would stick on floor so it took much effort to close or open. Pillows seemed old, thin and lumpy. We had no hot water at kitchenette sink.
Nice, clean property. Rooms are nice and Spacious! Fabulous breakfast, which is one of the reasons we choose this hotel. One morning we had a delicious omelet and the next, eggs and sausage. Always had choice of oatmeal with the fixins, Biscuits w/Gravy, fresh fruit cut up, juices, toast, batter for fresh waffles, and a wonderful coffee bar. Nice and friendly greetings every time we entered or exited the building. We used Indoor pool, well kept and stocked. Not one complaint about this property!!!
Great stay
We had a difficult time getting wifi, but the gentleman at the front desk was very helpful in taking care of that. Everything else was great
Very clean room that has a very light fragrance that is pleasant. The breakfast bar is fantastic with fresh fruit bowl and two different flavored waffle batters available as well as a nice range of toppings. The very was very comfy and the shower squeaky clean. The pool is comfortably heated and very clean as well as the whole pool room being very clean.