Clean room bedding towels. Bathroom needs some attention but for price and just for sleeping and showering in no complaints
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酒店回复: Dear Dale,Thank you for sharing your feedback. We’re glad you found your room, bedding, and towels clean, and that the stay met your needs. We appreciate your comments regarding the bathroom, which have been shared with our team for improvement.We hope to welcome you back to OYO Ivy Hotel in the future.Kind regards,The Team at OYO Ivy Hotel
4.0分
其他
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Friendly and welcoming staff. Free parking. The suite we were staying in, was on the top floor, had good size rooms and nice bathroom. Fridge, plenty of teas and coffees and toiletries available. Clean bedding and towels.
Unfortunately room was full od dust and cobwebs, there was no bulb in a floor lamp and no tea spoons only soup spoons - all of it did not affect our stay. We had a lovely time at Oyo Ivy Hotel
5.0分
其他
Very good value for money
Staff excellent. Friendly helpful and very welcoming. Facilities very clean but tired.
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酒店回复: Dear Cathy,Thank you for your wonderful review of OYO Ivy Hotel. We’re delighted to hear you found our staff excellent, friendly, and helpful, and that you appreciated the cleanliness of our facilities.We look forward to welcoming you back on your next visit.Warm regards,LisaOYO Ivy Hotel
3.0分
其他
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Better than reviews
Reviews are bad but that wasn't my overall experience, overall it was ok. For the price I paid I really have no complaints. It's a cheap budget hotel in a cheap seaside town, we went for a night away before the kids went back to school & this place was perfectly ok for this. It's old, in need of decoration & updating all round. Cleanliness could be better, but bathroom was clean, as was the bedding & towels. The lady at reception was great, friendly & very willing to help, she is a credit to the hotel & elevated the experience by just being nice & helpful. Breakfast was a surprise, not advertised as included but they provided cereals, yogurts & toast with tea, coffee, fruit juices for free, very simple but was kept stocked up by the same lady & again as above totally unexpected & free! Maybe we got lucky with the room (302) compared to other reviews, but I went with low expectations, knowing I had booked a very cheap place so that we could spend more on ice creams and having fun & this place done it's job. Location is excellent, literally a few mins walk to the pier, parking is available & I was allowed to leave my car there the day I checked out until before 2pm so again another perk & saves on parking. Reviews referring to a club next door are misleading, it's a members style working mans club & my window was directly next door & had no issues with noise etc. Wouldn't I rush back to stay, but i would go back. Slightly better cleaning & do the place up & could be a real gem.
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酒店回复: Dear Steven,Thank you for your feedback and for taking the time to share your experience at OYO Ivy Hotel. We're sorry to hear that the condition of the property did not meet your expectations. Cleanliness and comfort are very important to us, and your comments have been shared with the team for review and improvement.We appreciate your honesty and hope we can offer you a much better stay in the future.Kind regards,JackThe OYO Ivy Hotel Team
5.0分
情侣出游
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The 2 female receptionists were amazing and i could not wish for better help that i got from both of them as they were always willing to help.
Free parjing was excellent.
3.0分
其他
Cheap n cheerful
Was ok wasn’t in the room until night where there wasn’t a shower just the tap fitted nozzle bit of old school vibe
3.0分
其他
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Very good value room was not very clean dust in the corners paintwork tatty
Comfortable bed but bathroom had no hot water
A very good continental breakfast and free car parking p
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酒店回复: Dear Michael,Thank you for your feedback. We’re sorry your stay did not fully meet your expectations and will work on improving our services.Regards,JamesOYO Ivy Hotel
3.0分
情侣出游
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3 stars is a fair score for this hotel in Skegness. On our arrival we were confronted by a door, with a piece of paper taped to it, with phone number attached and a message that read. "Arrivals call number", so we called and were told the door was open. We were met at the reception by a lady who was initially very matter of fact. She did in fairness become more pleasant as our stay went on, (as a side note exceot breakfast this lady was the only staff member we saw during our visit). The room locks are unique. You wave your hand across a digital panel, a screen with numbers on appears and you enter a code given to us on a postit note by the lady at reception. On entering the room was nothing like what was advertised. It was small and looked out onto the tiles of a roof that had clearly been sprayed with weedkiller looking at the state of weeds. The back panel was off the door lock was midsing, so we could see the batteries. The tea and coffee was minimal, and the whole hotel looked like it needed a good clean. It was not filthy, just untidy and we never saw a cleaner or any staff during our visit. The breakfast is free, albeit minimal, toast and a selection of cereals, juice and coffee, but it is free. The shower was good and the bathroom was tidy. The bed was comfy, a bit rickety but we slept well. I feel that if the lady we saw is the only member of staff except for the young lady at breakfast then she has her work cut out. Good for a short break or long weekend.
1.0分
商务出差
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Do not stay here
The room I paid for was not given on arrival. The manager was argumentative when spoken to, and didn't care. She had a pull over dressing gown on and shades. The room was dirty, nowhere for clothes to be hung although wardrobes shown on photos, no hot water in shower, bathroom disgustingly dirty, TV didn't work, no Netflix like advertised (photos taken of the entire stay at the hotel to show this) The door plate had broken glass hanging out and the vending machines where completely empty. it was an absolute shambles...
5.0分
情侣出游
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To be honest on arrival, from the outside we wasn't expecting much. But as I've always been told " never judge a book by it's covers" the hotel lobby and the downstairs were very pleasing on the eye.... We had a standard double suite, and on opening the door, loved it, it's was clean, beautifully decorated, and the bathroom.... What can I say a double shower and a extra large bath! The bed was comfortable,the price we paid for what we got were very acceptable, then there was the additional bonus of a free breakfast. I have read quite a few reviews for this hotel and personally cannot understand where you are coming from. We have booked for Christmas
Clean room bedding towels. Bathroom needs some attention but for price and just for sleeping and showering in no complaints
Friendly and welcoming staff. Free parking. The suite we were staying in, was on the top floor, had good size rooms and nice bathroom. Fridge, plenty of teas and coffees and toiletries available. Clean bedding and towels.
Unfortunately room was full od dust and cobwebs, there was no bulb in a floor lamp and no tea spoons only soup spoons - all of it did not affect our stay. We had a lovely time at Oyo Ivy Hotel
Very good value for money
Staff excellent. Friendly helpful and very welcoming. Facilities very clean but tired.
Better than reviews
Reviews are bad but that wasn't my overall experience, overall it was ok. For the price I paid I really have no complaints. It's a cheap budget hotel in a cheap seaside town, we went for a night away before the kids went back to school & this place was perfectly ok for this. It's old, in need of decoration & updating all round. Cleanliness could be better, but bathroom was clean, as was the bedding & towels. The lady at reception was great, friendly & very willing to help, she is a credit to the hotel & elevated the experience by just being nice & helpful. Breakfast was a surprise, not advertised as included but they provided cereals, yogurts & toast with tea, coffee, fruit juices for free, very simple but was kept stocked up by the same lady & again as above totally unexpected & free! Maybe we got lucky with the room (302) compared to other reviews, but I went with low expectations, knowing I had booked a very cheap place so that we could spend more on ice creams and having fun & this place done it's job. Location is excellent, literally a few mins walk to the pier, parking is available & I was allowed to leave my car there the day I checked out until before 2pm so again another perk & saves on parking. Reviews referring to a club next door are misleading, it's a members style working mans club & my window was directly next door & had no issues with noise etc. Wouldn't I rush back to stay, but i would go back. Slightly better cleaning & do the place up & could be a real gem.
The 2 female receptionists were amazing and i could not wish for better help that i got from both of them as they were always willing to help.
Free parjing was excellent.
Cheap n cheerful
Was ok wasn’t in the room until night where there wasn’t a shower just the tap fitted nozzle bit of old school vibe
Very good value room was not very clean dust in the corners paintwork tatty
Comfortable bed but bathroom had no hot water
A very good continental breakfast and free car parking p
3 stars is a fair score for this hotel in Skegness. On our arrival we were confronted by a door, with a piece of paper taped to it, with phone number attached and a message that read. "Arrivals call number", so we called and were told the door was open. We were met at the reception by a lady who was initially very matter of fact. She did in fairness become more pleasant as our stay went on, (as a side note exceot breakfast this lady was the only staff member we saw during our visit). The room locks are unique. You wave your hand across a digital panel, a screen with numbers on appears and you enter a code given to us on a postit note by the lady at reception. On entering the room was nothing like what was advertised. It was small and looked out onto the tiles of a roof that had clearly been sprayed with weedkiller looking at the state of weeds. The back panel was off the door lock was midsing, so we could see the batteries. The tea and coffee was minimal, and the whole hotel looked like it needed a good clean. It was not filthy, just untidy and we never saw a cleaner or any staff during our visit. The breakfast is free, albeit minimal, toast and a selection of cereals, juice and coffee, but it is free. The shower was good and the bathroom was tidy. The bed was comfy, a bit rickety but we slept well. I feel that if the lady we saw is the only member of staff except for the young lady at breakfast then she has her work cut out. Good for a short break or long weekend.
Do not stay here
The room I paid for was not given on arrival. The manager was argumentative when spoken to, and didn't care. She had a pull over dressing gown on and shades. The room was dirty, nowhere for clothes to be hung although wardrobes shown on photos, no hot water in shower, bathroom disgustingly dirty, TV didn't work, no Netflix like advertised (photos taken of the entire stay at the hotel to show this) The door plate had broken glass hanging out and the vending machines where completely empty. it was an absolute shambles...
To be honest on arrival, from the outside we wasn't expecting much. But as I've always been told " never judge a book by it's covers" the hotel lobby and the downstairs were very pleasing on the eye.... We had a standard double suite, and on opening the door, loved it, it's was clean, beautifully decorated, and the bathroom.... What can I say a double shower and a extra large bath! The bed was comfortable,the price we paid for what we got were very acceptable, then there was the additional bonus of a free breakfast. I have read quite a few reviews for this hotel and personally cannot understand where you are coming from. We have booked for Christmas