酒店回复: Thank you for your recent stay. We appreciate your feedback. Have a great day!
5.0分
其他
A great place to lay your head. Quiet, even with plenty of other guests around. The hotel is also located with plenty of food options around too.
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酒店回复: Thank you so much for your wonderful 10/10 review! We’re delighted to hear that you had such a positive experience with us. Our team works hard to provide exceptional service and a comfortable stay, and it’s truly rewarding to know we met your expectations. We look forward to welcoming you back on your next visit!
5.0分
商务出差
Everything met or exceeded expectations at this property.
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酒店回复: Thank you so much for your wonderful 10/10 review! We’re delighted to hear that you had such a positive experience with us. Our team works hard to provide exceptional service and a comfortable stay, and it’s truly rewarding to know we met your expectations. We look forward to welcoming you back on your next visit!
4.0分
其他
Couldn’t close curtains and sunlight was blinding first thing in morning
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酒店回复: Thank you for taking the time to share your feedback. We’re sorry to hear that the curtains in your room did not provide the level of comfort or privacy you expected in the morning. Your feedback is very important to us, and we will review this concern with our maintenance and housekeeping teams to ensure all curtains are functioning properly. We truly appreciate you bringing this to our attention and hope to have the opportunity to provide you with a more restful and enjoyable stay in the future.
4.0分
家庭亲子
Overall was good Just needed some TLC maybe time for some updates But worth the money and would stay again
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酒店回复: Thank you for your feedback! We're glad to hear you had an overall good stay and found it to be a good value. We appreciate your note about the need for a bit of TLC and possible updates. I would like to inform you that we will be getting a face lift starting in October 2025. We hope to see you once everything is completed. Thank you again for your response.
1.0分
其他
Bath tub is not clean, some hairs there. TV was not functioning well, WiFi connection was not strong. Chairs for the table was not clean.
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酒店回复: Thank you for your feedback. We're very sorry to hear that the cleanliness of the room and functionality of amenities did not meet your expectations. A clean and comfortable environment is something we take seriously, and we apologize for the oversight with the bathtub, chairs, and the inconvenience caused by the TV and WiFi issues.Your comments have been shared with our housekeeping and maintenance teams to ensure these concerns are promptly addressed. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much better experience on your next stay.
4.0分
家庭亲子
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Rooms were clean, spacious and well appointed. Staff was friendly and very helpful. Breakfast was good but not typical. Not certain that everyone is up for pork carnitas and smoked sausage for breakfast.
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酒店回复: Thank you for your positive feedback. We hope to welcome you back on your next trip to Des Moines.
酒店感觉有一点点年头了 沙发床不太适用 睡得很不舒服 太软了其余设施都还可以的 整体都还是不错的
这里环境优美舒适。
很棒的酒店！
露台
A great place to lay your head. Quiet, even with plenty of other guests around. The hotel is also located with plenty of food options around too.
Everything met or exceeded expectations at this property.
Couldn’t close curtains and sunlight was blinding first thing in morning
Overall was good Just needed some TLC maybe time for some updates But worth the money and would stay again
Bath tub is not clean, some hairs there. TV was not functioning well, WiFi connection was not strong. Chairs for the table was not clean.
Rooms were clean, spacious and well appointed. Staff was friendly and very helpful. Breakfast was good but not typical. Not certain that everyone is up for pork carnitas and smoked sausage for breakfast.