酒店回复: Dear Valued Guest,Thank you for sharing your kind feedback about your stay at Metropole Bangkok. We are delighted to know that you found our hotel very comfortable, enjoyed the soft beds, and appreciated the convenience of being close to your training venue.As one of the most charming hotels in Thonglor Bangkok, we are glad that our location made your travels more convenient. Your satisfaction means a lot to us, and we will continue striving to provide a comfortable and welcoming experience for all our guests.We truly appreciate your support and look forward to welcoming you back to Metropole Bangkok for another enjoyable stay in the near future.Warm regards,Bun Kengaksorn Hotel Operation Manager
酒店回复: Dear uratsaya,Thank you for taking the time to share such detailed feedback. While we are pleased to hear that our front desk staff was attentive and supportive during your stay, we are truly sorry for the shortcomings you experienced with the cleanliness and condition of your rooms. Please accept our sincere apologies for the discomfort and inconvenience caused.Your comments have been shared directly with our housekeeping team and management to ensure immediate corrective action is taken, including closer inspections and stricter quality control of linens and guest rooms. We will continue working hard to raise our hygiene and maintenance standards to meet the level of service you rightfully expect.We truly appreciate your recognition of our team’s effort to resolve the situation during your stay, and we hope you will give us the opportunity to welcome you back for a much improved experience.Warm regards,Bun Kengaksorn Hotel Operation Manager
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and frustration you experienced regarding your reservation records and checkout process. This is certainly not the level of service we strive to provide, especially when our guests are preparing for travel.Please be assured that your comments have been taken seriously and shared with our team for immediate review. We understand how important a smooth and efficient experience is, and we regret that we did not meet your expectations on this occasion.We would truly appreciate the opportunity to investigate this matter further and assist you properly. Kindly contact us directly with your booking details so we may look into this and provide clarification or support as needed.Thank you again for bringing this to our attention, and we hope to have the chance to restore your confidence in us in the future.With timeless Shanghai charm, Bun KengaksornHotel Manager
酒店回复: Dear ko Aung +,Thank you for sharing your feedback about your recent stay at The Metropole Bangkok – Thonglor Hotel. We sincerely apologize for the noise disturbance from the renovation work and the inconvenience it caused during your rest. It is never our intention to disrupt our guests’ comfort, and we are truly sorry that this affected your stay and caused discomfort.We also apologize that our team did not communicate clearly or respond properly when you reported the issue. Please be assured that we are reinforcing our guest communication and service procedures to ensure all concerns are addressed promptly and with care.We are glad that you found the in-room washing machine convenient, and we appreciate you mentioning this despite the challenges you experienced. Your feedback is very important and will help us improve both our service and our facilities moving forward.We are truly sorry we did not meet your expectations this time, and we hope you might consider giving us another opportunity to provide the peaceful and comfortable experience that Metropole Bangkok Hotel is known for.Warm regards,Bun KengaksornHotel Operation Manager
地方很美，也很符合我的风格。很不错的地方。价格也便宜👍🏻👍🏻
入住了曼谷都市酒店，入住体验非常棒。酒店从大堂那架漂亮的三角钢琴到温暖的木质内饰，都散发着经典优雅的魅力。房间非常干净、安静、舒适，床也很舒服，时尚的装饰融合了现代与复古的风格。
在城市里逛了一天之后，这里是放松身心的绝佳去处。下次肯定还会再来！
酒店整体设计如同美术馆一般，随处可见的画作和摄影作品让这里充满艺术气息。虽然在日语交流上有些不便，但对于不清楚的地方，工作人员都会耐心细致地解释，让人感受到他们的真诚。在如此宁静的氛围中，我得到了充分的放松和休息，非常感谢。
前台服务态度非常好，也很积极帮忙解决问题，但酒店的卫生状况确实需要改进。
第一间房间进去时就有异味，床上有汗味，甚至还能看到前住客遗留的裤子。我躺在床上后，起身时身上出现明显瘙痒，怀疑床铺清洁不够彻底。
反馈给前台后，他们很快为我更换了房间，但遗憾的是，新的房间里被套依然有破洞和血渍。前台人员还亲自上来帮我更换床单，服务态度非常值得肯定。
整体来看，前台的服务很用心，但酒店的清洁和卫生管理仍需大幅提升。
这家酒店看起来很质朴，房间很干净，员工服务态度也很好。不过，附近吃饭的选择不多。
另外，不像有些人说的楼下就是俱乐部/酒吧会很吵，其实并没有那么吵。
我交了2000押金 我预定的是21到23号入住，然后我线上预订了23到25 结果退房的时候说找不到我21号入住记录 我给他看确认函 结果还是说找不到 我着急赶飞机 车也到了 真是绝了 酒店也是烂 携程做个中间商一点处理问题的能力也没有
太差了 设施这些齐全 就是楼上在装修 吵的我没办法睡觉 有客户的情况还在装修 那个电钻声 搞的我很头疼 和他们反应 也没说什么 差评 唯一一个满意的就是有洗衣机
印象非常深刻！房间宽敞，设施齐全，床很软，睡得很舒服。离BTS Thong Lo不远，从BTS打摩托车到酒店只要25泰铢。早餐也很美味。如果晚上不想走远找吃的，酒店也有餐厅开放，午夜还会变成EDM酒吧。我们只订了两晚，但真的超级满意，睡得太舒服了！
工作人员非常乐于助人。第一个房间的冰箱有点吵，所以他们帮我换到了另一个房间。除了熨斗坏了之外，其他都很好，不过他们也很快就换了个新的。房间很安静，床品也很棒。位置也很好。
这家酒店有点老旧了，只有四层，空间比较小，停车位也不多。车要停在酒店门口的露天停车场，有保安帮忙看着和找车位。
总的来说，这个价格还算划算，房间里有洗衣机、微波炉、熨斗，设施挺齐全的。不过有些房间的卫生间没有浴缸，而有些有。
卫生状况还可以，但空调不太给力，电视是老式的，WiFi也老是断。
员工数量不多。
这家酒店适合那种只是回来睡个觉、放东西，然后出去轻松游玩的人。