Ok, staff wasn’t very friendly. Room smelled like hamburgers from the restaurant next door. Also charged all taxes for the pet fee, usually it’s the flat 75 but they added all the taxes like it was a room charge
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酒店回复: Thank you for sharing your feedback with us. We’re very sorry to hear that your experience fell short of expectations, especially regarding the service you received. I also apologize for the odor you noticed in your room. Since all of our suites include full kitchenettes, it’s possible a nearby guest was cooking during your stay, and we understand how that can be unpleasant. Regarding the pet fee, we do charge the standard $75 fee plus tax, and I apologize if that was not clearly communicated at check-in. We appreciate you bringing this to our attention so we can ensure better clarity going forward. Thank you again for your comments, and we hope to have the opportunity to provide you with a smoother, more enjoyable stay in the future.
5.0分
其他
Bed was comfortable. Quiet. Would have liked breakfast to be available but was near dining establishments. Good coffee bar. Would stay again.
5.0分
其他
Night in Kearney
All was as expected.
Very nice and clean property.
Both (male) Staff at check in and check out were very kind!
Bed very comfortable.
5.0分
商务出差
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The front desk staff was very nice and welcoming. The lobby was clean. The room was clean and spacious. The bed wasn't that comfortable, but doesn't take away from the review.
I really liked how they have the options to borrow crock pots and other cooking things down in the lobby. That option made the hotel very unique.
1.0分
其他
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I rented a room for 2 adults and 2 kids and paid for a room to sleep 4 but only got a room with one king bed. There were no other rooms available. The bed was very firm and not comfortable. The room was clean.
5.0分
其他
Restaurant next door.
Quick overnight stay. Rooms are spacious and comfortable. Two restaurant options next door within walking distance.
5.0分
其他
Check in was smooth. Friendly face and she was so kind to allow us to pick our floor. Walking distance to some amazing restaurants, bars. We had a blast!
路过的一家酒店、都还可以、就是洗澡的不好用！
没有热水
不
Ok, staff wasn’t very friendly. Room smelled like hamburgers from the restaurant next door. Also charged all taxes for the pet fee, usually it’s the flat 75 but they added all the taxes like it was a room charge
Bed was comfortable. Quiet. Would have liked breakfast to be available but was near dining establishments. Good coffee bar. Would stay again.
Night in Kearney
All was as expected.
Very nice and clean property.
Both (male) Staff at check in and check out were very kind!
Bed very comfortable.
The front desk staff was very nice and welcoming. The lobby was clean. The room was clean and spacious. The bed wasn't that comfortable, but doesn't take away from the review.
I really liked how they have the options to borrow crock pots and other cooking things down in the lobby. That option made the hotel very unique.
I rented a room for 2 adults and 2 kids and paid for a room to sleep 4 but only got a room with one king bed. There were no other rooms available. The bed was very firm and not comfortable. The room was clean.
Restaurant next door.
Quick overnight stay. Rooms are spacious and comfortable. Two restaurant options next door within walking distance.
Check in was smooth. Friendly face and she was so kind to allow us to pick our floor. Walking distance to some amazing restaurants, bars. We had a blast!