In September, a business trip took me to Rockingham, where I stayed at the Red Roof Inn. The location was ideal. The hotel's recent renovations were noticeable. The rooms were very nice. The beds were comfortable, and the daily housekeeping service was impressive. Desiree and Sierra were friendly and helpful, doing an excellent job of maintaining the rooms and property. I would definitely recommend this motel.
5.0分
其他
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great price very clean rooms property was very clean. Front office was very clean wit a wonderful smell. Front desk Manager Ms Tiffany was such a very pleasant person and very knowledgeable and gave us a great place to eat as we love Mexican food. I will be returning again
4.0分
情侣出游
Tiffany and Lindsay were wonderful and helpful about the area. So welcoming and gave us answers to questions asked.
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酒店回复: Dear Esteemed Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Rockingham. We are thrilled to hear that Tiffany and Lindsay made your visit so enjoyable with their helpfulness and welcoming attitude. It's wonderful to know they provided you with valuable information about the area and answered your questions thoroughly. We always strive to provide our guests with exceptional service, and your feedback is greatly appreciated.We hope to continue to provide great experiences for you at Red Roof. We would love to see you again, should your travels bring you back to our area.Sincerely,JannaRed Roof ManagementRediResponse Specialist
1.0分
商务出差
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This place is horrible and unsafe. There are cars in the parking lot without license plates. People hanging outside drinking. The smell of pot is everywhere. When I checked in the woman sent me to a room where someone was already staying in. There were bugs in the bathroom. Stay away!
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at Red Roof Inn Rockingham. We are very sorry to hear that your experience did not meet your expectations due to the condition of the property and the bugs you mentioned. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.Sincerely,YnnaRed Roof ManagementRediResponse Specialist
4.0分
家庭亲子
Staff was very helpful, room was recently remodeled, comfy bed and clean hot shower. Great place to rest and take off to new adventures.
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酒店回复: Dear Valued Guest, We appreciate your feedback on your recent stay at the Red Roof Inn Rockingham. It's wonderful to hear you enjoyed your stay. We are delighted that the helpfulness of our staff, the recently remodeled room, comforable bed, and clean, hot shower contributed to a positive experience. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Thank you again for sharing your experience and we look forward to seeing you in your future travels. Sincerely,JoeRed Roof Management RediResponse Specialist
4.0分
其他
Staff was great
Room smelled clean but floors could have been cleaner
Towels and sheets were stained but clean
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酒店回复: Dear Kenna, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Rockingham. I was thrilled to read our staff was great and the room smelt clean. However, the floors were not as clean, and the towels and sheets were stained. Feedback from our guests is always welcome at Red Roof as we strive towards continuously improving the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Kerry-leeRed Roof Management RediResponse Specialist
2.0分
家庭亲子
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First room given was still dirty from previous folks not even touched , dirty linens , towels etc . Second room the carpet had debris on it and hair all in the shower despite the front desk saying this room had JUST BEEN CLEANED FOR SURE . Long dark hair in the shower .
这家酒店非常好，非常干净。这周早些时候，我在城里找不到我住的另一家酒店。我在Red Roof Inn停下来问路。前台的那位女士非常友善、乐于助人且很有礼貌。她准确地告诉了我另一家酒店在哪里。我很高兴能告诉她我这周晚些时候会住Red Roof Inn。我还见到了酒店老板，她也非常好，非常乐于助人。这是一次十分满意的体验！
房间是新装修的。没有地毯让房间闻起来感觉更干净。
我住得很愉快，但就管理而言，他们接待的那个人似乎在*****，或者对他有些怀疑。他们没有让你知道押金从50美元变为100美元。
In September, a business trip took me to Rockingham, where I stayed at the Red Roof Inn. The location was ideal. The hotel's recent renovations were noticeable. The rooms were very nice. The beds were comfortable, and the daily housekeeping service was impressive. Desiree and Sierra were friendly and helpful, doing an excellent job of maintaining the rooms and property. I would definitely recommend this motel.
great price very clean rooms property was very clean. Front office was very clean wit a wonderful smell. Front desk Manager Ms Tiffany was such a very pleasant person and very knowledgeable and gave us a great place to eat as we love Mexican food. I will be returning again
Tiffany and Lindsay were wonderful and helpful about the area. So welcoming and gave us answers to questions asked.
This place is horrible and unsafe. There are cars in the parking lot without license plates. People hanging outside drinking. The smell of pot is everywhere. When I checked in the woman sent me to a room where someone was already staying in. There were bugs in the bathroom. Stay away!
Staff was very helpful, room was recently remodeled, comfy bed and clean hot shower. Great place to rest and take off to new adventures.
Staff was great
Room smelled clean but floors could have been cleaner
Towels and sheets were stained but clean
First room given was still dirty from previous folks not even touched , dirty linens , towels etc . Second room the carpet had debris on it and hair all in the shower despite the front desk saying this room had JUST BEEN CLEANED FOR SURE . Long dark hair in the shower .