酒店回复: ¡Muchas gracias por tus amables palabras! Nos alegra saber que todo te pareció acogedor y limpio, y que nuestro personal te causó una buena impresión. ¡Esperamos volver a darte la bienvenida pronto! Si necesitas algo específico para tu próxima visita, háznoslo saber.
3.0分
家庭亲子
原文
翻译提供方:Google
楼上的地毯地板很脏,游泳池附近和停车场里有很多湿毛巾。酒店周围有很多烟蒂。
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酒店回复: Dear MarleneThank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. We are committed to maintaining high standards of cleanliness, and it's clear we fell short in this instance.Please be assured that we will address the concerns you raised about the carpeted floors, the towels around the pool and parking area, and the cigarette butts. Our housekeeping and maintenance teams will be informed to ensure these areas are promptly attended to.We truly value your input as it helps us improve our services. If you have any further concerns or if there's anything we can do to make your next stay more comfortable, please don’t hesitate to let us know.Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
1.0分
其他
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room was way too small for three persons beds were very uncomfortable definitely not worth the price no elevator (not good for abad knee) will not stay here again
2.0分
家庭亲子
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Property was not clean. There were no lights going to third floor. Carpet worn and dirty. Host at front desk was very accommodating. I would not stay here again.
4.0分
情侣出游
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Property wasn’t horrible, walking into the room it reaked of bleach I’m assuming they put it in the fan to “clean it” parking was a disaster at night so get your spots early. Pool was freezing cold, staff was pretty nice tho try and get a room as close to the ground floor as possible walking to the 4th floor (no elevator kinda sucks) Now for the positive great places to eat walking distance and the beach is maybe a 10 min walk Overall not horrible
3.0分
家庭亲子
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Limited parking so you needed to be mindful of leaving, however close to beach, boardwalk and restaurant so you could walk. Rooms are clean but tiny. No breakfast only coffee. Lost power briefly day of check out causing room to be dark and hot while packing.
1.0分
商务出差
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Horrible not worth the money they charge.
Room wasn’t what was post in descriptions. Ac didn’t work. Room was dirty and small. Not once was my room cleaned. No room service. No housekeeping. Room had dirty pillows/bedding. I had to take out my own garbage get my own trash bags, get my own clean towels, got my own toilet paper. No elevator and my room was in the fourth floor. No lock on the door it had been removed. Door wouldn’t shut all the way had to put my suit case against the door to keep it closed.
3.0分
情侣出游
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The hotel staff was nice. Rooms need to be updated and painted. Our shower door keep coming off. We did not report this issue. Rooms are small. Halls and stairs inside needed to be vacuumed. The place was clean for the most part
2.0分
其他
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Wildwood Inn
The suite had one lamp. No towel bars, no hot water, no microwave, flooring was not done properly making it hard to walk, not enough seating for suite, parking was terrible not enough handicap parking, n amenities.
1.0分
其他
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Online booking photos are deceiving.
Multiple things in our room were broken when wr arrived, the tv did not work, and the roof leaked. When we brought it to the desk attendants attention, we were told maintenance would be informed. Thats it. We wont be back.
非常舒适和干净,拥有度过愉快时光所需的一切,工作人员非常令人愉快和乐于助人。我很快就会回来。
楼上的地毯地板很脏,游泳池附近和停车场里有很多湿毛巾。酒店周围有很多烟蒂。
room was way too small for three persons beds were very uncomfortable definitely not worth the price no elevator (not good for abad knee) will not stay here again
Property was not clean. There were no lights going to third floor. Carpet worn and dirty. Host at front desk was very accommodating. I would not stay here again.
Property wasn’t horrible, walking into the room it reaked of bleach I’m assuming they put it in the fan to “clean it” parking was a disaster at night so get your spots early. Pool was freezing cold, staff was pretty nice tho try and get a room as close to the ground floor as possible walking to the 4th floor (no elevator kinda sucks) Now for the positive great places to eat walking distance and the beach is maybe a 10 min walk Overall not horrible
Limited parking so you needed to be mindful of leaving, however close to beach, boardwalk and restaurant so you could walk. Rooms are clean but tiny. No breakfast only coffee. Lost power briefly day of check out causing room to be dark and hot while packing.
Horrible not worth the money they charge.
Room wasn’t what was post in descriptions. Ac didn’t work. Room was dirty and small. Not once was my room cleaned. No room service. No housekeeping. Room had dirty pillows/bedding. I had to take out my own garbage get my own trash bags, get my own clean towels, got my own toilet paper. No elevator and my room was in the fourth floor. No lock on the door it had been removed. Door wouldn’t shut all the way had to put my suit case against the door to keep it closed.
The hotel staff was nice. Rooms need to be updated and painted. Our shower door keep coming off. We did not report this issue. Rooms are small. Halls and stairs inside needed to be vacuumed. The place was clean for the most part
Wildwood Inn
The suite had one lamp. No towel bars, no hot water, no microwave, flooring was not done properly making it hard to walk, not enough seating for suite, parking was terrible not enough handicap parking, n amenities.
Online booking photos are deceiving.
Multiple things in our room were broken when wr arrived, the tv did not work, and the roof leaked. When we brought it to the desk attendants attention, we were told maintenance would be informed. Thats it. We wont be back.