酒店回复: Apologies for the problems you had faced, Joanne! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
酒店回复: We are sorry for the inconvenience, Allison! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Eva
酒店回复: Hi, Deborah! We are sorry for the unpleasant experience. Cleanliness is something that we cannot compromise with, and we never want our guests to experience such issues. Thanks for highlighting this issue, request you to be assured we will be taking this up and get it fixed with immediate effect. Have a great day ahead! Regards, Rosy
酒店回复: Hi, Nick! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Eva
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翻译提供方：Google
房间太小，床单和被套不干净，枕头有异味。
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酒店回复: Hi, Jun! We are sorry for the unpleasant experience. Cleanliness is something that we cannot compromise with and we never want our guests to experience such issues. Thanks for highlighting this issue, request you to be assured we will be taking this up and get it fixed with immediate effect. Have a great day ahead! Regards, Barbara
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Rubbish hotel
What a mistake, book this hotel without checking feedback - it’s not in a very good location and the rooms, stairs and hallway are not very clean.
We didn’t even stay - book a different hotel in Brighton
价格合理，服务、地理位置和周边环境都符合预期。要是房间里能有把椅子就更好了。
能帮我找一下落在9号房的鼠标吗？
据说有停车位，但停车位在街上，很难找到。房间刚好能放下一张床。没有地方放行李箱或泡茶，但床头柜上的冰箱上面有一个水壶。我的房间天花板上有蜘蛛，墙上有苍蝇。吵闹到凌晨。浴室不错，但有些霉菌。被套上有污渍。
严重发霉、潮湿、恶心。
简直恶心，已要求全额退款。我们的团队离开了酒店，找到了其他住宿。无论如何都不要靠近该场地。
很好，但预订太晚了，让人担心
我们预订得很晚（大约 11:45），然后才到达酒店。当时前台已经关门了，我们在一封电子邮件中看到，延迟入住需要提前通知。预订时并没有强调这一点。工作人员出现了，我们在对房间和钥匙释放批准进行了一些混乱后办理了入住手续。很高兴找到了住处，但这种延迟抵达令人担忧！
由于家里有紧急情况，我们匆忙预订了房间，需要尽快预订，没有阅读所有评论。
如果我们有时间寻找更好的住宿，我们就不会预订这里！对不起。
当我们布莱顿的家人听说我们住在哪里时，他们的表情说明了一切！
Ruby 是一家当地酒吧，供当地人使用，楼上有一家酒店，距离布莱顿中心 15 分钟车程。
1 星给员工，他们很可爱。
2 星给冰箱、电视和免费水。
房间很小，所以带上护腿板！
房间很脏，满是灰尘、霉菌和死虫！广告上说有餐厅，但到达后被告知“我们不提供食物”。床垫很旧，弹簧都快坏了。我们投诉后，他们给我们提供了另一间一模一样的房间。最后我们离开，找到了另一家酒店。当我说我要投诉，我们不能住在那里时，工作人员一点也不在意。他们甚至几乎不理会我们。
不要被这些可爱的照片欺骗了！！它们肯定不是最近的！
房间很小。用纸杯喝咖啡是不能接受的。场地不提供任何食物 - 但网站上没有明确说明。没有存放衣服的空间。如果价格是 50 英镑，就会发出警告信息，而且价格仍然过高。这不应该出现在您的网站上。
房间太小，床单和被套不干净，枕头有异味。
Rubbish hotel
What a mistake, book this hotel without checking feedback - it’s not in a very good location and the rooms, stairs and hallway are not very clean.
We didn’t even stay - book a different hotel in Brighton