I was on a scooter because not being able to put any weight on my left leg. The power went out next morning and I had to go down 3 flights of stairs. But hotel employees were very helpful and management made sure I was satisfied even though it wasn’t anything they could have controlled. I’ve always had very good experience staying there.
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酒店回复: Thank you for taking the time to complete the online survey regarding your recent stay at Sleep Inn & Suites Fort Dodge.We sincerely appreciate and value your positive feedback! We are always happy to help!Please visit us again soon!Sincerely,Sleep Inn & Suites Fort Dodge
4.0分
家庭亲子
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The hotel room was great and the services and staff as well. The breakfast....left a lot to wish for. Actually haven't had that terrible of a hotel breakfast ever maybe. I'm not reviewing this publicly but you should know. We stayed for 3 nights so this was not a one time thing. Sincerely / Asa
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酒店回复: Thank you for taking the time to complete the online survey regarding your recent stay at Sleep Inn & Suites Fort Dodge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our breakfast. Our attendant works very hard at hospitality and an extensive variety of choices. Something for everyone to choose from. Thank you for letting us know, we will review our menu to make improvements, so that we can provide exceptional experiences for all our guests. We hope for an opportunity to properly host you in the future. Sincerely,Sleep Inn & Suites Fort Dodge
5.0分
其他
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Worth a stop!
Check in was fast, friendly and easy. Room was clean, spacious and very comfortably.
Staff is so pleasant, Breakfast area was clean, food was good. I would absolutely stay here again! We did not use the pool but talked to a family who did and they said the same. Other hotels should come here for tanning on how to maintain a wonderful place!!
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酒店回复: Thank you for taking the time to complete the online survey regarding your recent stay at Sleep Inn & Suites Fort Dodge. We sincerely appreciate and value your positive feedback! We strive to provide the best in hospitality and our number one reviews show it, thank you so much! Please visit us again soon! Sincerely, Rita Carlson Sleep Inn & Suites Fort Dodge
5.0分
其他
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Great Customer Service Experience
Every time I stay here, the customer service experience is great! Staff if knowledgeable about the area and respond quickly to requests.
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酒店回复: Thank you for taking the time to complete the online survey regarding your recent stay at Sleep Inn & Suites Fort Dodge. We sincerely appreciate and value your positive comments.Our team is all about hosptiality, thank you for affirming the fact that our team has accomplished their goal.Please visit us again soon! Sincerely, Sleep Inn & Suites Fort Dodge
4.0分
其他
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It was nice but a little worn. It was very noisy, located at the intersection of two highways with a lot of truck traffic. Also is right next to railroad tracks and when a train went past it was very loud and you even could feel the vibration as it passed.
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酒店回复: Thank you for taking the time to complete the online survey regarding your recent stay at Sleep Inn & Suites Fort Dodge.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your overall stay. The noise from commerce is unfortunate, we try our best to make all our guests comfortable.We hope for an opportunity to properly host you in the future.Sincerely,Rita CarlsonSleep Inn & Suites Fort Dodge
5.0分
其他
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Great stay!!
We had a nice stay! The room was clean, spacious and comfortable. Definitely, would stay again! We had dinner at Stadium neighborhood bar and grill! Good food and great atmosphere.
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酒店回复: Thank you for taking the time to complete the online survey regarding your recent stay at Sleep Inn & Suites Fort Dodge. We are happy to hear you had a great stay with us! and you were able to partake in the local establishments as well.Please visit us again soon! Sincerely, Sleep Inn & Suites Fort Dodge
5.0分
其他
Very clean one of the most comfortable beds I ever slept in will be staying there again
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酒店回复: Thank you for taking the time to complete the online survey regarding your recent stay at Sleep Inn & Suites Fort Dodge. We sincerely appreciate and value your positive comments.Our staff is ready to greet you with a smile and happy to help!Please visit us again soon! Sincerely, Sleep Inn & Suites Fort Dodge
臭虫
早上洗完澡后，我在浴室里发现了一只臭虫。我把虫子拿给前台看，他确认确实是臭虫。这是我发现的唯一一只，但显然可能不止一只，而且为了确保不会把它们带回家，我还得额外费一番功夫。以后不会再住这家酒店了。
极度失望
房间糟透了。一股潮湿的霉味，房间里非常闷热。地毯踩上去湿漉漉的，我们甚至都不能光脚走。就连床单也感觉潮湿。我们离开时，所有的东西都沾染了这种味道，甚至在车里都能闻到。我觉得这味道几乎就像猫尿味。酒店应该彻底清洁一下这个房间，并放置一台除湿机，彻底去除潮气。我们当时太累了，只能硬着头皮忍受，真后悔半夜起来投诉。我们甚至还向前台要了空气清新剂，以为会有帮助。结果证明我们错了。此外，预订时并没有说明泳池不开放，直到我们到达酒店才知道。退房时，其他客人也抱怨了这个问题。值得一提的是，早餐还不错。
好的
Amazing Staff.
I was on a scooter because not being able to put any weight on my left leg. The power went out next morning and I had to go down 3 flights of stairs. But hotel employees were very helpful and management made sure I was satisfied even though it wasn’t anything they could have controlled. I’ve always had very good experience staying there.
The hotel room was great and the services and staff as well. The breakfast....left a lot to wish for. Actually haven't had that terrible of a hotel breakfast ever maybe. I'm not reviewing this publicly but you should know. We stayed for 3 nights so this was not a one time thing. Sincerely / Asa
Worth a stop!
Check in was fast, friendly and easy. Room was clean, spacious and very comfortably.
Staff is so pleasant, Breakfast area was clean, food was good. I would absolutely stay here again! We did not use the pool but talked to a family who did and they said the same. Other hotels should come here for tanning on how to maintain a wonderful place!!
Great Customer Service Experience
Every time I stay here, the customer service experience is great! Staff if knowledgeable about the area and respond quickly to requests.
It was nice but a little worn. It was very noisy, located at the intersection of two highways with a lot of truck traffic. Also is right next to railroad tracks and when a train went past it was very loud and you even could feel the vibration as it passed.
Great stay!!
We had a nice stay! The room was clean, spacious and comfortable. Definitely, would stay again! We had dinner at Stadium neighborhood bar and grill! Good food and great atmosphere.
Very clean one of the most comfortable beds I ever slept in will be staying there again