I did not like that I had to check in through a window while the staff was eating. I did not like that I would have to put down a $50 deposit that would be returned. This is normal; however, I was notified of this at check-in, not when booking. I did not like that the lobby never opened; there is a sign in the door “Ring bell for service.”
I actually videos my room when leaving because I felt like the management would keep the $50 deposit and blame me for something.
I would not recommend this establishment.
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酒店回复: Dear Guest,Thank you for taking the time to share your experience. We are sorry to hear that your stay did not meet expectations and that aspects of the check-in process caused concern. Your comments about communication, service, and overall guest experience are valuable and will be reviewed with management for improvement.Sincerely, Hotel Manager
3.0分
情侣出游
Weird setup in that we were not allowed in the lobby. All transactions were done through basically a bank window.
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酒店回复: Dear Guest,Thank you for your feedback. We understand the setup felt unusual and appreciate you sharing your perspective. At times, certain arrangements are made to ensure guest safety and efficient service. Your comments are valuable and will be reviewed as we look for ways to make our guests feel more comfortable.Sincerely, Hotel Manager
2.0分
其他
Other guests were very loud they were in the parking lot drinking playing music and being loud until after midnight
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are sorry to hear that noise from other guests disturbed your stay. Your experience is important to us, and we will review this with our team to ensure better monitoring and a more comfortable environment for all guests in the future.Sincerely, Hotel Manager
5.0分
其他
Frequent reservations here and the staff is always very friendly & accommodating.
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酒店回复: Dear Guest,Thank you for being a frequent guest and for your kind words about our team. We are delighted to know that our staff consistently provides friendly and accommodating service. Your continued trust means a lot to us, and we look forward to welcoming you again for another pleasant stay.Sincerely, Hotel Manager
5.0分
其他
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I don't normally stay at motels with outdoor entries but due to the town being fully booked this was my only option. I was very pleasently surprised. The facility was well lighted, the room was clean, the sheets were white not dingy.
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酒店回复: Dear Doretha,Thank you for sharing your experience. We are so pleased to know that our well-lit facility and clean, fresh rooms exceeded your expectations. Creating a comfortable and inviting atmosphere is very important to us. We hope your next visit to town allows you to stay with us again and enjoy even more.Sincerely, Hotel Manager
3.0分
其他
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The office door was locked at all times which made me feel uneasy. I wasn’t sure how safe the neighborhood was or not safe. They didn’t have anything to serve guests. Wouldn’t stay there again.
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酒店回复: Dear Karen,We are sorry to hear that your stay left you feeling uneasy. Your concerns about accessibility, safety, and available amenities are important and will be shared with our team for review. We regret that your experience was not more comfortable and hope future improvements can provide a better visit.Sincerely, Hotel Manager
5.0分
其他
It was the cleanest hotel room I have seen! The beds and pillows were fantastic! Great place to stay,!
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酒店回复: Dear Lesa,We are delighted to know you enjoyed the cleanliness and comfort of the beds and pillows. Your kind words mean a lot to our team, and we look forward to welcoming you back for another wonderful stay.Sincerely, Hotel Manager
4.0分
其他
Not what I expected but overall it was decent for the price considering everything was booked up
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酒店回复: Dear Charquetta,Thank you for your feedback. We’re sorry the experience didn’t fully meet your expectations, but we are glad you found it decent for the price, especially with limited availability. We’ll use your input to improve. We hope to welcome you back for a better stay next time.Sincerely, Hotel Manager
这家汽车旅馆和广告宣传的一模一样，唯一的缺点就是不提供早餐。
太吵了。你会被他们那吵得离谱的冰箱吵醒。然后从早上5:30开始，你会听到每个路过你门前的旅客的声音，因为墙壁简直是纸糊的。办理入住/退房时，他们把你像瘟疫一样拒之门外。如果一家酒店这样对待顾客，那他们不配做生意。
I did not like that I had to check in through a window while the staff was eating. I did not like that I would have to put down a $50 deposit that would be returned. This is normal; however, I was notified of this at check-in, not when booking. I did not like that the lobby never opened; there is a sign in the door “Ring bell for service.”
I actually videos my room when leaving because I felt like the management would keep the $50 deposit and blame me for something.
I would not recommend this establishment.
Weird setup in that we were not allowed in the lobby. All transactions were done through basically a bank window.
Other guests were very loud they were in the parking lot drinking playing music and being loud until after midnight
Frequent reservations here and the staff is always very friendly & accommodating.
I don't normally stay at motels with outdoor entries but due to the town being fully booked this was my only option. I was very pleasently surprised. The facility was well lighted, the room was clean, the sheets were white not dingy.
The office door was locked at all times which made me feel uneasy. I wasn’t sure how safe the neighborhood was or not safe. They didn’t have anything to serve guests. Wouldn’t stay there again.
It was the cleanest hotel room I have seen! The beds and pillows were fantastic! Great place to stay,!
Not what I expected but overall it was decent for the price considering everything was booked up