酒店回复: Thank you for sharing your feedback. We're sorry to hear about the AC issues during your stay and understand your frustration. Since your reservation was made through a third-party, the hotel is unable to issue a refund directly. However, we'd be happy to assist with a partial refund. We kindly ask that you reach out to the booking provider you used. Once they've initiated the request on their end, we'll assist in any way we can to help move things forward.
酒店回复: Thank you for your feedback! We're glad to hear that you found the hotel nice and clean, however I'm sorry to learn that the AC unit and pull-out bed affected your comfort during your stay. We understand how important a good night's rest is, and we appreciate you bringing this to our attention. Your feedback helps us improve, and we will look into the AC issue to ensure its addressed. We look forward to welcoming you back and please reach out if we can be of further assistance.
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被告知我的电视坏了可以退款。但什么都没退还
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酒店回复: Thank you so much for your positive feedback! We look forward to your next stay and please feel free to reach out if we can be of further assistance.
这里很友好，也很干净。对于从韩国来的游客，我强烈推荐H-mart超市，因为它就在附近。
总体来说入住体验很棒
干净又友好。
这是我住过状态最好的酒店。离沃尔玛很近，走路就能到，而且也离韩国城不远。虽然离市中心有点远，但能吃到很多韩餐，这点很好。员工非常友好，房间条件很好，还有游泳池。
一切都非常出色。
下次我还会选择这家酒店的。太棒了!!!!
很喜欢房间和酒店的位置。附近有很多餐厅，步行即可到达。
糟糕的客户服务。空调坏了，两晚只能住一晚，而且他们没有房间给我们换房间。我们被告知两晚都不需要付费，结果我们却被收费了。他们不应该收费，因为他们在炎热的夏天无法接待我们。他们还会再来吗？绝对不会推荐。
酒店看起来最近刚翻新过。大堂很漂亮，我们的房间很干净。我们的房间有点热，空调整晚都在开关，一直发出很大的咔哒声。很难入睡。抽屉和床都很不舒服。但总的来说，这是一个不错的住处。
被告知我的电视坏了可以退款。但什么都没退还