酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
1.0分
其他
展开
Room was absolutely horrible. The room literally smelled like rotten fish even with the ac on 64. It smelled so bad even opening the window half way didn’t help. the freezer part worked, but the refrigerator part wasn’t. The only reason I didn’t ask for another room was I had two toddlers with me that were dead tired and ready to lay down. So we just roughed it out. Then not to mention none of the outlets in the room worked.
展开
酒店回复: Thank you for taking the time to share your feedback. We regret that your experience did not meet your expectations. Please know your feedback is invaluable to us as we will use it to enhance our services and accommodation. If you would like to discuss your experience further, please feel free to contact us directly. We value your business and would greatly appreciate the opportunity to make things right.
1.0分
商务出差
Black mold growing in the room. Room smelled musty and gross. Overall cleanliness was poor.
3.0分
商务出差
Change to new pillows!!!
The pillows provided smell musty, with a foul rotten odor. Very thin like they are worn out.
Thanks!
展开
酒店回复: Thank you for taking the time to share your feedback. We are disappointed to hear that you encountered issues with the cleanliness and maintenance of your room. We regret that your experience fell short of expectations. Please know your feedback is invaluable to us, and we will use it to improve our services and accommodation. If you would like to discuss your experience further, please contact us directly. We value your business and would greatly appreciate the opportunity to resolve this issue and ensure a more satisfactory experience in the future.
2.0分
商务出差
It was okay only dislikes where the lack of house keeping spent 5 nights room was never cleaned and I couldn’t get fresh towels
展开
酒店回复: Thank you for taking the time to share your feedback. While we strive to inform guests during the reservation and check-in process about the amenities and services we provide, we regret any misunderstanding or miscommunication that may have occurred. If you would like to discuss your experience further, please contact us directly. We value your business and would greatly appreciate the opportunity to resolve this issue and ensure a more satisfactory experience in the future.
4.0分
其他
展开
The part of the building that I was in was very quiet. There is little to no artwork on the prison walls. Artwork would make it seem less anticeptic in the building. Even a cheap painting on the wall above the bed would make the room more comfy. Thanks.
2.0分
商务出差
Room had a musty smell. TV remote did not work. Phone in room did not connect to front desk. Staff was nice
展开
酒店回复: Thank you for taking the time to share your feedback. We are disappointed to hear that you encountered issues with the condition of your room. We regret that your experience fell short of expectations. Please know your feedback is invaluable to us, and we will use it to improve our services and accommodations. If you would like to discuss your experience further, please contact us directly. We value your business and look forward to the opportunity to make your stay exceptional.
3.0分
家庭亲子
Great staff, some of the furniture was dated and bulbs were missing from lamps but a good overnight stay for travellers.
干净整洁，我很喜欢。
前台服务很好，地理位置也不错。但是，他们应该在入住时提供一个刷子，这样就可以清理淋浴间里所有的头发。另外，在整理床铺之前，最好先把床上的用过的牙线清理掉。我不会再来了。
良好的通用性
Room was absolutely horrible. The room literally smelled like rotten fish even with the ac on 64. It smelled so bad even opening the window half way didn’t help. the freezer part worked, but the refrigerator part wasn’t. The only reason I didn’t ask for another room was I had two toddlers with me that were dead tired and ready to lay down. So we just roughed it out. Then not to mention none of the outlets in the room worked.
Black mold growing in the room. Room smelled musty and gross. Overall cleanliness was poor.
Change to new pillows!!!
The pillows provided smell musty, with a foul rotten odor. Very thin like they are worn out.
Thanks!
It was okay only dislikes where the lack of house keeping spent 5 nights room was never cleaned and I couldn’t get fresh towels
The part of the building that I was in was very quiet. There is little to no artwork on the prison walls. Artwork would make it seem less anticeptic in the building. Even a cheap painting on the wall above the bed would make the room more comfy. Thanks.
Room had a musty smell. TV remote did not work. Phone in room did not connect to front desk. Staff was nice
Great staff, some of the furniture was dated and bulbs were missing from lamps but a good overnight stay for travellers.