Absolutely horrible experience! Front end employee was extremely rude and condescending-she acted like we were inconveniencing her and that she couldn’t be bothered answering our questions. We often stay at holiday inns and usually like them-but this place was awful. They know nothing about customer service!
2.0分
其他
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We actually decided to change hotels after check in. Staff was very kind. The hallway leading down to our room had old carpet, walls that were (we assume) being renovated? There were holes being held by tape that was peeling off. The room itself had a very strong musty smell and a few moths flying around. I’m sure Much of that was Out of the control of the management but my family and I would not have been comfortable. Unfortunately next door was a very upset infant so all things considered we just decided to move.
5.0分
商务出差
Very nice and clean. Friendly staff. Only downside is that this hotel is far from downtown and taxi service is limited in this city.
2.0分
家庭亲子
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We were not greeted. There were 2 young people at the front desk on their phones. They didn’t look up when people walked in. When I went to the desk to explain our room phone wasn’t working, we’re wet met with a “sorry”-no offer to have maintenance look at it. When we asked for pillows for the pull out we were told they were out. The receptionist said she’d look for some, but as we walked away she sat back down and started on her cell phone again. We never did get pillows.
除了谷仓门式的浴室门关不严之外，一切都很好。
我们住得很愉快。房间干净整洁，设施也很新。免费早餐丰盛美味，而且摆放得井井有条。工作人员竭尽全力确保我们拥有美好的住宿体验。
我的卡出了问题，酒店从我的卡上多扣了 300 美元，总经理不肯回来找我，我被困在离家 5 小时的地方，没有钱。至今仍未收到任何消息。总体来说，这是一次很棒的住宿，环境干净，除了总经理之外，那里的工作人员都非常乐于助人。
房间闻起来像是狗住过。我女儿觉得闻起来像汗水。我入住的第一部分时间喷洒了一罐空的来苏尔消毒剂，试图去除臭味。酒店房间不应该铺地毯，因为地毯会留住气味。入住手续快捷友好。场地维护得很好，停车位充足。如果我住在这里，我会感到很尴尬。
从打电话预订开始，酒店就对家庭非常友好，热情好客。接待员很乐于助人！我们带着两个大人和 1 个 3 岁的孩子去海湾度假。虽然只剩下 1 个特大号床房，没有沙发，但我们有足够的空间。有一张沙发非常适合我们 3 岁的孩子。设施很漂亮。便利设施很好。上下高速公路都很方便。早餐选择很棒。室内游泳池很清爽，因为天气太冷，不适合在外面游泳。方便前往许多餐饮场所，但靠近 AL #1 BBQ - Big Bob’s！水瓶加注站 ⭐️⭐️⭐️⭐️⭐️ 早餐 ⭐️⭐️⭐️⭐️⭐️ 餐厅推荐 ⭐️⭐️⭐️⭐️⭐️ 室内游泳池 ⭐️⭐️⭐️⭐️⭐️ 房间 ⭐️⭐️⭐️⭐️⭐️ 大堂 ⭐️⭐️⭐️⭐️⭐️ 友好的员工 ⭐️⭐️⭐️⭐️⭐️
这家酒店有股难闻的气味。我们一走进来就闻到了，但已经来不及去别处了。我们房间里的地毯很脏，需要清洗。气味很难闻，这家酒店需要认真清洁。不过早餐很好！
Absolutely horrible experience! Front end employee was extremely rude and condescending-she acted like we were inconveniencing her and that she couldn’t be bothered answering our questions. We often stay at holiday inns and usually like them-but this place was awful. They know nothing about customer service!
We actually decided to change hotels after check in. Staff was very kind. The hallway leading down to our room had old carpet, walls that were (we assume) being renovated? There were holes being held by tape that was peeling off. The room itself had a very strong musty smell and a few moths flying around. I’m sure Much of that was Out of the control of the management but my family and I would not have been comfortable. Unfortunately next door was a very upset infant so all things considered we just decided to move.
Very nice and clean. Friendly staff. Only downside is that this hotel is far from downtown and taxi service is limited in this city.
We were not greeted. There were 2 young people at the front desk on their phones. They didn’t look up when people walked in. When I went to the desk to explain our room phone wasn’t working, we’re wet met with a “sorry”-no offer to have maintenance look at it. When we asked for pillows for the pull out we were told they were out. The receptionist said she’d look for some, but as we walked away she sat back down and started on her cell phone again. We never did get pillows.