No issues, But i am trying to figure out where this supposed “Hot Tub” is at? Seems like a lot of holiday inns say that, but it’s false advertising
1.0分
其他
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Absolutely horrible experience! Front end employee was extremely rude and condescending-she acted like we were inconveniencing her and that she couldn’t be bothered answering our questions. We often stay at holiday inns and usually like them-but this place was awful. They know nothing about customer service!
2.0分
其他
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We actually decided to change hotels after check in. Staff was very kind. The hallway leading down to our room had old carpet, walls that were (we assume) being renovated? There were holes being held by tape that was peeling off. The room itself had a very strong musty smell and a few moths flying around. I’m sure Much of that was Out of the control of the management but my family and I would not have been comfortable. Unfortunately next door was a very upset infant so all things considered we just decided to move.
5.0分
商务出差
Very nice and clean. Friendly staff. Only downside is that this hotel is far from downtown and taxi service is limited in this city.
2.0分
家庭亲子
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We were not greeted. There were 2 young people at the front desk on their phones. They didn’t look up when people walked in. When I went to the desk to explain our room phone wasn’t working, we’re wet met with a “sorry”-no offer to have maintenance look at it. When we asked for pillows for the pull out we were told they were out. The receptionist said she’d look for some, but as we walked away she sat back down and started on her cell phone again. We never did get pillows.
4.0分
家庭亲子
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Hotel was clean and quiet. Beds were not very comfortable and the air conditioner unit made a racket all night. Front desk staff was helpful and friendly. Breakfast was standard for IHG and met expectations. Spent one night to break up a long road trip
除了谷仓门式的浴室门关不严之外，一切都很好。
我们住得很愉快。房间干净整洁，设施也很新。免费早餐丰盛美味，而且摆放得井井有条。工作人员竭尽全力确保我们拥有美好的住宿体验。
我的卡出了问题，酒店从我的卡上多扣了 300 美元，总经理不肯回来找我，我被困在离家 5 小时的地方，没有钱。至今仍未收到任何消息。总体来说，这是一次很棒的住宿，环境干净，除了总经理之外，那里的工作人员都非常乐于助人。
这家酒店有股难闻的气味。我们一走进来就闻到了，但已经来不及去别处了。我们房间里的地毯很脏，需要清洗。气味很难闻，这家酒店需要认真清洁。不过早餐很好！
No issues, But i am trying to figure out where this supposed “Hot Tub” is at? Seems like a lot of holiday inns say that, but it’s false advertising
Absolutely horrible experience! Front end employee was extremely rude and condescending-she acted like we were inconveniencing her and that she couldn’t be bothered answering our questions. We often stay at holiday inns and usually like them-but this place was awful. They know nothing about customer service!
We actually decided to change hotels after check in. Staff was very kind. The hallway leading down to our room had old carpet, walls that were (we assume) being renovated? There were holes being held by tape that was peeling off. The room itself had a very strong musty smell and a few moths flying around. I’m sure Much of that was Out of the control of the management but my family and I would not have been comfortable. Unfortunately next door was a very upset infant so all things considered we just decided to move.
Very nice and clean. Friendly staff. Only downside is that this hotel is far from downtown and taxi service is limited in this city.
We were not greeted. There were 2 young people at the front desk on their phones. They didn’t look up when people walked in. When I went to the desk to explain our room phone wasn’t working, we’re wet met with a “sorry”-no offer to have maintenance look at it. When we asked for pillows for the pull out we were told they were out. The receptionist said she’d look for some, but as we walked away she sat back down and started on her cell phone again. We never did get pillows.
Hotel was clean and quiet. Beds were not very comfortable and the air conditioner unit made a racket all night. Front desk staff was helpful and friendly. Breakfast was standard for IHG and met expectations. Spent one night to break up a long road trip