Room was clean, staff were all extremely nice and helpful, we will definitely be staying there next trip to Little Rock
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酒店回复: Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your clean room and that our team made you feel welcome throughout your stay. It means a lot to know you’ll be returning on your next trip to Little Rock. We look forward to welcoming you back!
5.0分
其他
Checked all the boxes.
Great stay. Quick trip for nephews engagement. Staff was friendly and help us when needed. Would stay again.
3.0分
家庭亲子
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Housekeeping came in the room twice without knocking AFTER they had already done the service for the day. Also I waited 15 minutes at 11pm for someone from valet to come, they never came and I ended up parking down the street. When I got into the lobby the valet attendant was talking with the front desk staff.
4.0分
其他
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The staff was kind and helpful. The toilet in room 314 got clogged up and they brought us a plunger to unstop it. Also there was no internet service in this room. Everything else was fine
1.0分
商务出差
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The manager was so rude. They only had 1 room left, were oversold and could only give me a room that had no windows. I went to another hotel and they wouldn’t give me a refund. Never again staying here.
2.0分
其他
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Tiny rooms and valet issues
Rooms much smaller than advertised, the room we saw online had a sitting area, the room we were given did not. Valet gave us the wrong key fab, that we found out about after driving 45 min to eat dinner, then having to wait on them to bring the key fab back. The black glass restroom was again not online, and being able to see through the clear lines on the black glass bathroom was not appealing. I made my husband go out of the room for me to use the restroom. The closet/drawer space was non existent. The excessive booming noise all night kept us awake. Overall the room was clean, the front desk was nice however the visit was very inconvenient.
5.0分
其他
The stay was very good. We celebrated my husband's birthday. The staff were very nice.
5.0分
商务出差
Such a welcoming front desk, clean and modern hotel with beautiful rooms.
5.0分
其他
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Outstanding stay
It was an outstanding stay. Everyone was incredibly friendly and helpful. The bedding and the shower were awesome! We thoroughly enjoyed the bar and the food was delicious!
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Room was clean, staff were all extremely nice and helpful, we will definitely be staying there next trip to Little Rock
Checked all the boxes.
Great stay. Quick trip for nephews engagement. Staff was friendly and help us when needed. Would stay again.
Housekeeping came in the room twice without knocking AFTER they had already done the service for the day. Also I waited 15 minutes at 11pm for someone from valet to come, they never came and I ended up parking down the street. When I got into the lobby the valet attendant was talking with the front desk staff.
The staff was kind and helpful. The toilet in room 314 got clogged up and they brought us a plunger to unstop it. Also there was no internet service in this room. Everything else was fine
The manager was so rude. They only had 1 room left, were oversold and could only give me a room that had no windows. I went to another hotel and they wouldn’t give me a refund. Never again staying here.
Tiny rooms and valet issues
Rooms much smaller than advertised, the room we saw online had a sitting area, the room we were given did not. Valet gave us the wrong key fab, that we found out about after driving 45 min to eat dinner, then having to wait on them to bring the key fab back. The black glass restroom was again not online, and being able to see through the clear lines on the black glass bathroom was not appealing. I made my husband go out of the room for me to use the restroom. The closet/drawer space was non existent. The excessive booming noise all night kept us awake. Overall the room was clean, the front desk was nice however the visit was very inconvenient.
The stay was very good. We celebrated my husband's birthday. The staff were very nice.
Such a welcoming front desk, clean and modern hotel with beautiful rooms.
Outstanding stay
It was an outstanding stay. Everyone was incredibly friendly and helpful. The bedding and the shower were awesome! We thoroughly enjoyed the bar and the food was delicious!