酒店回复: Hello LeAnn, Thank you for sharing your positive experience with our friendly staff, clean accommodations, and varied breakfast options. We're delighted to hear that you enjoyed the pool and the amenities provided in your room. Your feedback is appreciated as it helps us continue to enhance our services for all guests. We hope to welcome you back in the future for another enjoyable stay.
酒店回复: Hello james,Thank you for taking the time to share your experience. We're glad to hear that the room and snacks met your expectations, and we appreciate your recognition of our staff's dedication to ensuring your check-in went smoothly, even at a late hour. Your feedback on your stay helps us understand our guests' needs better. We hope to welcome you back in the future for another pleasant stay.
酒店回复: Hello Tiffany,We apologize for any inconvenience caused by the technical issue with our keycard machine during your stay. Guest satisfaction is important to us, and we regret any disruption to your plans. Your feedback will be shared with our team to prevent such occurrences in the future. We appreciate your understanding and hope to welcome you back for an improved experience.
5.0分
家庭亲子
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翻译提供方：Google
住得真棒！早餐棒极了。房间也很棒。我唯一的“抱怨”是泳池太冷了。哈哈！一定会再住的。
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酒店回复: Hello Brandi, Thank you for your positive feedback! We're delighted to hear that you enjoyed the breakfast and found the rooms nice. Your comments about the pool temperature will be shared with the management team for their awareness. We look forward to welcoming you back for another great stay in the future!
酒店回复: Hello Shauna,We are thrilled to hear that you enjoyed our breakfast selection, found our staff helpful, and appreciated the cleanliness of our hotel. It's wonderful to know that our efforts to accommodate your family were successful. We look forward to welcoming you back for another enjoyable stay in the future!
5.0分
其他
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翻译提供方：Google
新酒店，不错，房间很大。不幸的是，房间外面的通风声音很响。附近餐厅
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酒店回复: Dear Guest,Vielen Dank für Ihr Feedback zu Ihrem Aufenthalt. Es freut uns zu hören, dass Ihnen das neue Hotel und das große Zimmer gefallen haben. Wir bedauern, dass Sie durch die Lüftung Lärm wahrgenommen haben. Die Lage mit den Restaurants in der Nähe ist tatsächlich vorteilhaft. Wir schätzen Ihre Anmerkungen und werden diese an das Management weiterleiten, um mögliche Verbesserungen zu diskutieren.
酒店回复: Hello Crystal, We appreciate your feedback regarding the smell concern during your recent stay. We will share your comments with our housekeeping team for further review. Our goal is to ensure all guests have a comfortable experience, and we apologize for any inconvenience caused.
2.0分
其他
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翻译提供方：Google
Renae
房间有股尿味，天花板刚修过，看起来很糟糕，好像还在漏水。
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酒店回复: Hello Renae, We appreciate your feedback and apologize for the inconvenience you faced. Our team will investigate the issues mentioned to ensure they are addressed promptly for future guests' comfort. Your insights are valuable for us to uphold our standards and improve our services.
由于恶劣天气导致丹佛的航班取消，欢朋酒店拒绝给我退款，我因此损失了170美元，也没能去阿德莫尔参加我祖母的葬礼！😡😢😓
出差时住的。这真是一家很不错的酒店。非常感谢你们让我的出差生活愉快。祝您有个美好的一天。
酒店员工友好高效。房间干净舒适，毛巾、枕头和毯子充足。还提供充足的洗发水、护发素、沐浴露和润肤露。泳池很棒。早餐选择丰富，而且每天都有不同。
我们到得很晚或很早，你想怎么看都行。前台的女士等着在电脑上完成她晚上的工作，这样我们就可以在凌晨4点之后入住。房间很好，小吃也很好，谢谢。
入住时，他们告诉我房卡机坏了，得带我上楼到房间开门。我感觉根本没法离开房间，因为没有房卡，每次出门都得让前台带我去开门。早上我下楼，他们说房卡机还是坏的，我整个入住期间都没拿到过房间钥匙。真希望酒店能提前通知大家，因为他们说房卡机坏了一段时间，我早就取消了，这样就可以去别的地方了。
住得真棒！早餐棒极了。房间也很棒。我唯一的“抱怨”是泳池太冷了。哈哈！一定会再住的。
我们在这里度过了美好的时光。早餐很特别，种类丰富，包括培根、鸡蛋、华夫饼和酸奶。工作人员非常乐于助人，甚至每晚都为我们烤新鲜的饼干，这真是一个惊喜。房间的清洁度非常出色；一切都井井有条。他们还特意帮我们换了房间，让我们这个大家庭住得更加方便。总而言之，我们印象非常深刻，一定会再来的！
新酒店，不错，房间很大。不幸的是，房间外面的通风声音很响。附近餐厅
最主要的是气味，它闻起来太可怕了，而且气味非常浓烈，你闻不到任何其他气味，就像整个建筑物包括房间里都有脏衣服或霉味。
Renae
房间有股尿味，天花板刚修过，看起来很糟糕，好像还在漏水。