Had issue with the toilet. When we returned after being out all day it would not flush. We had not used it but it appeared to be stopped up. The faucet in the sink was loose and would move when you tried to turn it on or off.
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酒店回复: Thank you for taking the time to share this feedback. I’m very sorry to hear about the issues you encountered with the toilet and sink faucet during your stay. That’s not the experience we want for our guests. We’ve shared your comments with our maintenance team so these items can be addressed right away. We appreciate you staying with us and hope we’ll have another chance to welcome you back for a smoother visit.
4.0分
其他
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Where are cold sleepers and it was difficult getting the room to our preferred temperature. There was a chemical smell entering the room around the coffee/ fridge area. We didn’t notice it in the bedroom area after we turned on the AC.
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酒店回复: Thank you for taking the time to share your feedback. We’re sorry to hear you experienced difficulty adjusting the room temperature and noticed an odor near the kitchenette area. We appreciate you bringing this to our attention — our team has since inspected the room to ensure everything is fresh and functioning properly. We hope you’ll consider giving us another opportunity to provide a more comfortable stay in the future.
4.0分
家庭亲子
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Breakfast was good. There could‘ve been a more variety in the fruit department- only apples. On the other hand, we had to leave early on our day of departure and the breakfast lady made a to go bag for my wife- very accommodating.
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酒店回复: Thank you for sharing your experience! We appreciate your feedback on our breakfast selection and will keep your suggestion in mind as we look for ways to improve. We're also delighted to hear our breakfast attendant was able to prepare something to-go — she’ll be happy to know her thoughtfulness made a difference. We hope to see you again soon!
因为有主场比赛，酒店价格超级贵，但很不幸我奶奶病危，我不想离开，所以不得不留在斯蒂尔沃特，只好忍痛付了高价。我很感谢第二天早上我早早回到房间时，房间里已经放了干净的新毛巾。这家酒店有很多很棒的设施，每个人都非常友善和热情。
入住很慢，他说系统坏了。只有一部电梯在运行。晚上停水了一段时间，但后来又来了。早上又没有热水。我没有给这次住宿打低分的原因是，考虑到这里是大学城，这样的酒店维护得很好，而且很难找到。价格很有竞争力，位置靠近俄亥俄州立大学，房间、床上用品和浴室都很干净——早餐选择丰富。我们以前住过这里，所以希望这次漏水事故只是个小意外。
我被安排在电梯旁边，担心会很吵，结果一点也不吵！房间设计相当简约，但干净舒适。大堂和早餐都很不错。开车很快就能到校园。工作人员也很好。我离开的时候忘了带衣服。他们没有打电话，因为我是通过第三方网站预订的，据说他们“没有我的个人信息”。所以，他们把我的衣服放在失物招领处，让我自己去取（虽然他们说比邮寄方便）。住宿体验不错，但没有什么特别酷炫或令人兴奋的体验——不过，如果你看过照片或评论，你可能会有同样的期待。
我们入住时，浴室的灯不亮，梯子一直在门外。他们来查看了一下，说我们会再来的，但周一 [入住 3 天] 仍然没有回来，除此之外还好。
喜欢房间的装饰，而且我的宠物也愿意过来过夜，真是太棒了 :)
水龙头漏水。
我们酒店漏水了，我女朋友的妆容因为尿布漏水而全部毁了。
室外泳池很干净。大堂漂亮宽敞。提供彩页。
Had issue with the toilet. When we returned after being out all day it would not flush. We had not used it but it appeared to be stopped up. The faucet in the sink was loose and would move when you tried to turn it on or off.
Where are cold sleepers and it was difficult getting the room to our preferred temperature. There was a chemical smell entering the room around the coffee/ fridge area. We didn’t notice it in the bedroom area after we turned on the AC.
Breakfast was good. There could‘ve been a more variety in the fruit department- only apples. On the other hand, we had to leave early on our day of departure and the breakfast lady made a to go bag for my wife- very accommodating.