酒店回复: Dear Scott,Thank you for the kind words! We're so glad you enjoyed our excellent accommodations, comfortable beds, and the friendly service. That said, we regret your disappointment with the lack of bathroom amenities, but know that our front desk team is on hand to ensure you have everything you need during your stay. We’re grateful for your understanding and thrilled to know you’d still return and recommend us. It was a pleasure having you here, and we’ll be ready to welcome you back to the Holiday Inn Chicago - Schaumburg!Warm Regards,Guest Services
酒店回复: Dear Kody,Thank you for staying with us and spotlighting our team's exceptional hospitality. Also, thank you for complimenting our clean, spacious accommodations, and we will work to correct the issues you described as quickly as possible. It was a pleasure having you join us, and we look forward to welcoming you back soon to Holiday Inn Chicago - Schaumburg.Warm Regards,Guest Services
酒店回复: Dear Lisa,We appreciated the opportunity to host your stay in Schaumburg recently. While it’s great that our accommodations served your needs well, we truly value your feedback about the coffee provided in-room. The next time you visit, we encourage you to inform the front desk if you have any specific requests regarding how often you would like your room to be serviced. Thank you, and we wish you safe travels in the meantime!Warm Regards,Guest Services
3.0分
其他
原文
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我们的房间门出了问题，我们换了另一扇门。周日我们被火警警报吵醒了，警报一直响个不停。
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酒店回复: Hi Dominique, we sincerely apologize that this occured during your stay. The property management was avidly working on what occured with the fire alarm and I understand how this would make the stay rated at 6 due to this. We did get this issue resolved and hope to see you again in the future. Thank you.
5.0分
家庭亲子
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前台的Angela超级友好热情！酒店非常干净。
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酒店回复: Dear Christine,Thank you for choosing Holiday Inn Chicago - Schaumburg and highlighting our pristine facilities and incredible service. Angela will be honored when we share your feedback with her. Again, thank you for visiting, and we hope to welcome you back soon for another unforgettable experience!Warm Regards,Guest Services
5.0分
家庭亲子
原文
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伟大的
5.0分
家庭亲子
Our server Valerie was absolutely amazing and friendly. She was attentive and we enjoyed chatting with her. ❤️
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酒店回复: Dear Rachel,Valerie is indeed a gem, and we're so glad you thought so as well! We can't wait to share this with her. Thank you for stopping by Holiday Inn Chicago - Schaumburg, and we hope to see you again soon.Warm Regards,Guest Services
出差最后一天住在这里，第二天赶飞机，还要还车，所以就住这里。附近吃饭也很方便，开车不远有mall，选择很多。第二天一早，因为要坐好久的飞机回国，吃了一个big breakfast，很赞！
设施：还齐全，该有的都有
卫生：很干净整洁，无异味
环境：有点吵，靠近马路，噪音很大
服务：员工都很友善，早餐也不错
总体，靠近马路，太吵了
没有可打开的窗户，但空调运转良好。
工作人员非常友好，我喜欢房间和床。我没有给五星好评的唯一原因是我的房间里没有香皂和洗发水。直到清晨准备洗澡时我才发现。我还会再次入住这家酒店，也会推荐给其他人。
调酒师太棒了！几位老先生给我们推荐了绝对超赞的希腊菜。超级友好。所有员工都很棒！房间里有个马桶裂了，幸好没有漏水，还有一盏灯坏了。不过总体来说很干净宽敞！
这个地方对于重要的事情来说还算足够，但也存在很多小问题……房间里没有咖啡，只有一杯，我们住在那里时房间没有打扫
我们的房间门出了问题，我们换了另一扇门。周日我们被火警警报吵醒了，警报一直响个不停。
前台的Angela超级友好热情！酒店非常干净。
伟大的
Our server Valerie was absolutely amazing and friendly. She was attentive and we enjoyed chatting with her. ❤️