Booked a room here drove four hours only for them to tell is they overbooked after we had already worked all day.terrible experience
1.0分
情侣出游
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Difficult to review because we got there at 3:24 p.m. to check in and no one was there. Proprietor never answered ring camera any of the 3 times we rang. Didn't answer phone number it said to call - it said voicemail was not set up. A couple who apparently live in one of the units tried to call the owner's personal phone twice and the owner didn't answer. I called it later and he still hasn't called me back hours later. Had to drive on to Meridian about an hour south to find a place. Place looked pretty crumby from the outside. DO NOT BOOK THIS PLACE. Now, waiting to see if he will charge us.
3.0分
其他
I paid for a king size bedroom online and I get there and only had a full size bed so me and my mate had to sleep in separate beds
5.0分
其他
I paid for a king room didn’t get that at all so I had to take a room with 2 full size beds
3.0分
其他
3 stars...
The room didnt match the picture,and could use some updates but the service was pleasant
2.0分
其他
Room in disrepair, no cold water in sunk, shower didn't work, broken glass, door lock not working properly
1.0分
其他
They are overbooked!!! I just drove 4 hours with no mention of them being not available. I’m tired and pissed offfff!!! No accommodations!!
5.0分
商务出差
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This place was a refinery worker's dream! Rates are great! Super quiet day and night. This is "basic motel." You have a microwave and fridge. The water is high-pressure and HOT! A/C will freeze you out and the heating will sweat you out! No bed bugs. Sheets, pillows, and towels are crisp white. Beds are comfy. Never seen any motel as clean as this one. The rooms do not have a spec of dust anywhere. Appliances are well-maintained, no stains or stuck on food. The cleaning staff is super nice. We loved our stay.
1.0分
其他
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Gross!
This place is sketchy to say the least! It was a half way point to where we were going and cheap! But not worth it! There isn’t any outside pics for a reason. Absolutely filthy inside! A big wad of hair in the sink, mouse poop on the towels, and hair all in the bath tub. Do NOT recommend!!
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酒店回复: Here at the Grand we would like to offer our sincere apologies for any negative experience that you have experienced. We’re working daily to ensure that our customers stay is a pleasant and enjoyable one. This has to be an isolated incident and one that will never happen again. We will get it right.
Booked a room here drove four hours only for them to tell is they overbooked after we had already worked all day.terrible experience
Difficult to review because we got there at 3:24 p.m. to check in and no one was there. Proprietor never answered ring camera any of the 3 times we rang. Didn't answer phone number it said to call - it said voicemail was not set up. A couple who apparently live in one of the units tried to call the owner's personal phone twice and the owner didn't answer. I called it later and he still hasn't called me back hours later. Had to drive on to Meridian about an hour south to find a place. Place looked pretty crumby from the outside. DO NOT BOOK THIS PLACE. Now, waiting to see if he will charge us.
I paid for a king size bedroom online and I get there and only had a full size bed so me and my mate had to sleep in separate beds
I paid for a king room didn’t get that at all so I had to take a room with 2 full size beds
3 stars...
The room didnt match the picture,and could use some updates but the service was pleasant
Room in disrepair, no cold water in sunk, shower didn't work, broken glass, door lock not working properly
They are overbooked!!! I just drove 4 hours with no mention of them being not available. I’m tired and pissed offfff!!! No accommodations!!
This place was a refinery worker's dream! Rates are great! Super quiet day and night. This is "basic motel." You have a microwave and fridge. The water is high-pressure and HOT! A/C will freeze you out and the heating will sweat you out! No bed bugs. Sheets, pillows, and towels are crisp white. Beds are comfy. Never seen any motel as clean as this one. The rooms do not have a spec of dust anywhere. Appliances are well-maintained, no stains or stuck on food. The cleaning staff is super nice. We loved our stay.
Gross!
This place is sketchy to say the least! It was a half way point to where we were going and cheap! But not worth it! There isn’t any outside pics for a reason. Absolutely filthy inside! A big wad of hair in the sink, mouse poop on the towels, and hair all in the bath tub. Do NOT recommend!!
Air-conditioning was great