酒店回复: Dear Jess,Thank you so much for the feedback. We're sorry to hear that you didn't have a good time with us overall and we apologize for any disappointment in our amenities. Your comments will be kept in mind for the future, as we're always looking to make improvements where necessary. It would be a pleasure to host you again soon, so hurry back.
1.0分
家庭亲子
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The building smelled strongly of bleach but was not clean. The room was on the ground floor and none of the doors locked. Did not feel safe so we left within one hour if arrival.
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酒店回复: Hi! Sorry for your any inconvywhen I am not here I really appolozize for that . Will make schdule mid staff meeting to keep quality of stand at. Hopefully rest you stay will be super stay our hotel,
4.0分
其他
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As noted from many other reviews, you get what you pay for. This place is barely holding its head above water before it’s massively renovated or shut down. One staff on shift, I had to search to find to check in, took almost 10 minutes, and I did smell alcohol on her breath. Once I got through check in, it was a quiet night. Probably would stay again.
4.0分
家庭亲子
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The ice machine didn’t work, but so what I suppose. Convenience store right down the street. The room was clean and the bed was very comfortable. The shower had good pressure. Could’ve used some new caulk around the shower surround, but other than that it was very nice.
3.0分
情侣出游
No one was at the reception, after calling and waiting for 15min we had to walk around to find someone. The whole place needs a renovation
1.0分
商务出差
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Booked 2 nights originally until only about 1 hr into my stay I see a roach crawling the wall next to the bed… I started to look around the room after that and it was disgustingly dirty. Last guests clothes was still behind the chair, room didn’t seem to be cleaned in weeks.. had to argue with the man at the desk to even get my money back for the remaining night that I was definitely not staying.. refused to refund me for the first night even after only being in there for 1 hr. I even brought the roach to the front counter . I was refunded for the second night I booked.
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酒店回复: Hi!Sorry for your any inconvenience at our motel when I m am not here I really apologize for that . Soon Will scheduled have housing keeping meeting to talk and keep quality of our standard. Hopefully rest your stay superstay our motel.Ninah,GM
1.0分
其他
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I just needed a quiet place to sleep for the night. I paid $99.89 for one night, breakfast was to be included. The front desk area looked dirty, the hallway leading to my room smelled bad. The room looked clean and I did get a good nights rest. Upon awakening, i noticed the towels were old and needed replacing, so do the bed sheets. NO BREAKFAST? why is it listed, so they can charge $25.00 more per night. Look at my pictures of the breakfast bar, they should be ashamed of themselves. It would cost about $20. To buy adozen bananas and oranges, some yogurt and coffee creamer. There were only two slices of white bread and a squeeze bottle of jelly, I wasn't the only guest that was disturbed by this. When I called to ask where is the breakfast, the man on the phone said, would you like a couple of slices of bread.
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酒店回复: Dear Howard,Your voice is important to us, and we appreciate you for making it heard. What you have shared does not convey the high-quality experience we are typically known for, so we're grateful you brought your concerns to our attention, especially regarding the miscommunication about breakfast and issues with upkeep. Rest assured, your feedback will be shared with the respective teams as we ensure we uphold our standards across the board. We appreciate your honest review, and we hope to have the opportunity to see you again.
3.0分
情侣出游
There is much positive to say… privacy, being able to park right next to your room, a working ice machine!
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酒店回复: Hi!Thanks for having super stay our motel. Thanks for your business and your kindness too.Ninah,GM
3.0分
其他
Blah
There was no vending machines & the breakfast was cereal & toast. No sweetener for coffee & powder cream.
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酒店回复: Hi! Sorry for your any inconvenience when I am not here i really appolozize for that but rest your stay hopefully super stay, thanks for your kindness and business too.Ninah,GM
4.0分
其他
Room was satisfactory, clean. What I have an issue with is advertising continental breakfast when there is so little to eat and drink
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酒店回复: Hi!Thanks for having super stay our motel. Thanks for your business and your kindness too.Ninah,GM
没有电视,没有微波炉
The building smelled strongly of bleach but was not clean. The room was on the ground floor and none of the doors locked. Did not feel safe so we left within one hour if arrival.
As noted from many other reviews, you get what you pay for. This place is barely holding its head above water before it’s massively renovated or shut down. One staff on shift, I had to search to find to check in, took almost 10 minutes, and I did smell alcohol on her breath. Once I got through check in, it was a quiet night. Probably would stay again.
The ice machine didn’t work, but so what I suppose. Convenience store right down the street. The room was clean and the bed was very comfortable. The shower had good pressure. Could’ve used some new caulk around the shower surround, but other than that it was very nice.
No one was at the reception, after calling and waiting for 15min we had to walk around to find someone. The whole place needs a renovation
Booked 2 nights originally until only about 1 hr into my stay I see a roach crawling the wall next to the bed… I started to look around the room after that and it was disgustingly dirty. Last guests clothes was still behind the chair, room didn’t seem to be cleaned in weeks.. had to argue with the man at the desk to even get my money back for the remaining night that I was definitely not staying.. refused to refund me for the first night even after only being in there for 1 hr. I even brought the roach to the front counter . I was refunded for the second night I booked.
I just needed a quiet place to sleep for the night. I paid $99.89 for one night, breakfast was to be included. The front desk area looked dirty, the hallway leading to my room smelled bad. The room looked clean and I did get a good nights rest. Upon awakening, i noticed the towels were old and needed replacing, so do the bed sheets. NO BREAKFAST? why is it listed, so they can charge $25.00 more per night. Look at my pictures of the breakfast bar, they should be ashamed of themselves. It would cost about $20. To buy adozen bananas and oranges, some yogurt and coffee creamer. There were only two slices of white bread and a squeeze bottle of jelly, I wasn't the only guest that was disturbed by this. When I called to ask where is the breakfast, the man on the phone said, would you like a couple of slices of bread.
There is much positive to say… privacy, being able to park right next to your room, a working ice machine!
Blah
There was no vending machines & the breakfast was cereal & toast. No sweetener for coffee & powder cream.
Room was satisfactory, clean. What I have an issue with is advertising continental breakfast when there is so little to eat and drink