酒店回复: Dear Valued Guest,Thank you very much for your wonderful review. We are truly delighted to know that you appreciated the stylish and elegant design of Somerset Rama 9 Bangkok, as well as our excellent and convenient location within walking distance to shopping malls and night markets.It is especially rewarding to hear that you enjoyed our infinity pool and found it relaxing, along with the full range of facilities including our gym and family-friendly activities. Creating a comfortable and enjoyable environment for all types of travelers is always our priority.We sincerely appreciate your kind recommendation and look forward to welcoming you back again for another memorable stay.Warm regards,Silathippawat THANTHARINMETHANON (Matthew)Guest Experience Manager
酒店回复: Dear Valued Guest,Thank you very much for your detailed and thoughtful review. We truly appreciate you choosing Somerset Rama 9 Bangkok for your family stay during the Chinese New Year period.We are delighted to hear that the twin beds arrangement worked well for your family, and that you found the overall value reasonable during the festive season. It is heartwarming to know that our team’s small gesture — folding animal towels for your child — made your stay more memorable.We are also pleased that you enjoyed the spacious swimming pool and our convenient surrounding amenities.At the same time, we sincerely apologize for the inconvenience regarding soundproofing and the breakfast restaurant environment. Your comments have been shared with the relevant teams for review and improvement.Regarding laundry facilities, while standard rooms do not include in-room washing machines, our apartment-style suites are equipped with laundry amenities for added convenience.As for Wi-Fi, please kindly note that complimentary Wi-Fi is provided for all in-house guests. We regret if there was any confusion with external paid networks and appreciate your reminder to future travelers.Thank you once again for your honest and balanced feedback. We hope to welcome you and your family back again — perhaps in one of our apartment suites next time — for an even more comfortable stay.Warm regards,Silathippawat THANTHARINMETHANON (Matthew)Guest Experience Manager
酒店回复: Dear Valued Guest,Thank you very much for your fantastic review. We are truly delighted to hear that you enjoyed your stay at Somerset Rama 9 Bangkok.We’re glad that the nearby department store and supermarket within walking distance made your stay more convenient, and that the accessibility to the BTS helped you travel around the city with ease. While Bangkok traffic can sometimes be challenging, many of our guests appreciate the balance between connectivity and comfort that our location offers.It is especially wonderful to know that you valued the in-room washing machine and cooking facilities. Providing a home-like experience with the flexibility to prepare your own meals is one of the key advantages of our apartment-style accommodation.We truly appreciate your kind words about our service and facilities, and we look forward to welcoming you back again on your next visit to Bangkok.Warm regards,Silathippawat THANTHARINMETHANON (Matthew)Guest Experience Manager
酒店回复: Dear Valued Guest,Thank you very much for your wonderful and detailed review. We are truly delighted to know that you enjoyed the fantastic location of Somerset Rama 9 Bangkok and made the most of the surrounding attractions.We’re glad you found it convenient to access the MRT, Sukhumvit area, and nearby shopping destinations such as Central Rama 9, as well as exploring local highlights like Jodd Fairs Night Market and Big C. It sounds like you truly experienced the vibrant lifestyle of the neighborhood — especially enjoying the local food and durian deals 😊It is also rewarding to hear that you felt safe and comfortable during your stay, and that our clean room met your expectations.Thank you sincerely for your high recommendation. We look forward to welcoming you back again for another memorable stay in Bangkok.Warm regards,Silathippawat THANTHARINMETHANON (Matthew)Guest Experience Manager
酒店回复: Dear Valued Guest,Thank you very much for your balanced and thoughtful review. We are delighted to know that you enjoyed our convenient location, well-reviewed breakfast, pleasant pool area, and the enthusiasm of our team at Somerset Rama 9 Bangkok.At the same time, we sincerely apologize for the vibrating noise you experienced during the night for two consecutive evenings. We understand how important a peaceful sleep is, and we truly regret that this affected your stay.While external noise from nearby establishments or traffic may occasionally be noticeable in certain room locations, we are reviewing this matter carefully. Should you stay with us again, we would be more than happy to arrange a room in a quieter area of the building to ensure a more restful experience.We truly appreciate your honest feedback and hope to have the opportunity to welcome you back for a full 5-star experience next time.Warm regards,Silathippawat THANTHARINMETHANON (Matthew)Guest Experience Manager
酒店回复: Dear Weibaiwan,Thank you sincerely for sharing such a heartfelt and touching review. We are truly honored that you chose to stay with us again and that each visit made you feel at home. Your kind words about our team’s warm service, attention to detail, and the welcoming atmosphere mean a great deal to us.We are especially delighted to know that the birthday arrangement brought you joy. Creating memorable and meaningful experiences for our guests is what we truly strive for, and we are glad that our small surprises added warmth to your stay.Thank you once again for your trust and recommendation. We truly look forward to welcoming you back for many more wonderful stays in the future.Warm regards,Silathippawat Thantharinmethanon (Matthew)Guest Experience Manager
酒店回复: Dear Valued Guest,Thank you very much for sharing such detailed feedback about your family stay with us. We are delighted to know that you appreciated the one-bedroom executive layout, in-room facilities, cleanliness, and overall service from our team.It is wonderful to hear that the swimming pool, fitness center, and complimentary beverages added to your experience, and that our convenient location near shops and dining options made your stay more enjoyable.We truly value your thoughtful travel tips and kind recommendation. We look forward to welcoming you and your family back again soon.Warm regards,Silathippawat Thantharinmethanon (Matthew)Guest Experience ManagerSomerset Rama 9 Bangkok
酒店回复: Dear Valued Guest,Thank you for taking the time to share your concerns. We are truly sorry to read about your disappointing experience, as this is certainly not the standard of service we strive to deliver.Please accept our sincere apologies regarding the housekeeping issues you mentioned, including linen replacement, slippers, and room maintenance. This does not reflect our service commitment, and your feedback has been shared with the relevant departments for immediate investigation and corrective action.We are especially concerned about your comments regarding communication and service inconsistency. We would like to assure you that our hotel treats all guests with equal respect and professionalism, regardless of nationality. Any misunderstanding regarding the microwave assistance is deeply regretted, and we will review this matter internally to ensure clearer communication moving forward.Your feedback is taken very seriously, and we regret that we were not able to provide you with a comfortable and reassuring stay. Should you reconsider in the future, we would welcome the opportunity to restore your confidence in us.Warm regards,Silathippawat Thantharinmethanon (Matthew)Guest Experience ManagerSomerset Rama 9 Bangkok
酒店回复: Dear Valued Guest,Thank you very much for choosing Somerset Rama 9 Bangkok for your parents’ stay. We are truly delighted to know that they enjoyed the beautiful night view and had a satisfying experience with us.It is wonderful to hear that they appreciated our breakfast selection, service, and convenient location. We also value your comment regarding the restaurant size, and we appreciate your understanding during busy periods.Regarding the room upgrade, it is always subject to availability at the time of arrival. We will certainly do our best to provide a pleasant surprise on your next visit.We sincerely look forward to welcoming you and your family again soon.Warm regards,Silathippawat THANTHARINMETHANON (Matthew)Guest Experience Manager
酒店回复: Dear Barrywong57,Thank you so much for your amazing review and for your wonderful shout-out to our hotel. We are truly delighted to hear that your room exceeded your expectations and that you enjoyed the spacious layout, soft and comfortable bedding, and spotless cleanliness.Most importantly, thank you for your kind words about our warm and attentive staff. Your compliments mean a lot to us and will be shared with the team as great encouragement. We are very grateful for your support, and we look forward to welcoming you back to Somerset Rama 9 Bangkok on your next visit to Thailand.Warm regards,Silathippawat THANTHARINMETHANON (Matthew)Guest Experience ManagerSomerset Rama 9 Bangkok
酒店很新，装修风格时尚典雅，地脚也不错，步行可到商场和夜市，无边泳池🏊也跟解压，还有亲子活动健身房等设施齐全。
带娃入住，使用现有床铺不加价，双床房可以拼到一起，春节期间七百五的房价（不含早），一家三口睡着还行，酒店是公寓式，人员整体服务是热情的，入住安排了高楼层房间，虽然隔音不好，但是街上的噪音可以忍受，孩子留了字条，服务人员叠了动物毛巾，泳池也算大。很多国人入住，周边配套还可以，附近就是大使馆。
弊端是，普通客房没办法洗衣服，可以去附近的巷子里找个洗衣店。另外早餐厅味道太大了，路过的时候庆幸自己不含早。入住送BTS一日卡，有的工作人员会忘记，记得自己去要！
总之，如果价格合适，入住公寓套房会更好一些
对了这家wifi有点坑，注意不要连接到付费的
非常棒的酒店，周边200米内就有百货公司和商超，离BTS也不是很远，去哪里都方便，只是曼谷的交通实在不敢恭维，太堵车了，但酒店的服务和设施都没话说，下次再来可以订这家，洗衣机和自己烹煮食物都可以
位置很好，左手边200米9shopping mall，地铁站连着mall，太方便了。2站到素坤逸换bts。吃的很多，我们每天早饭都在里面解决非常好吃。8点后榴莲对折，超级划算。出门右手边200米大使馆，好安全的感觉。继续走800米就是乔德夜市，准备好现金哦，海鲜特棒。big c就在夜市边，买伴手礼方便。夜市地铁站是泰国文化中心站，不知走路也可一站路到酒店。反正很好，推荐。房间也很干净。
酒店地理位置很好，早餐也颇受好评，泳池的感觉很不错，工作人员都很热情。性价比属于中规中矩，没给全5⭐是因为睡觉的时候觉得有什么声响震动，连续两个晚上都有，不确定是不是周边什么酒吧的声音。
曼谷盛捷拉玛9酒店已成为我旅程中一份安心的选择。去年九月首次入住一周，今年十一月底再次归来，每一次都如回家般亲切。服务生的热情与细致始终如一，从入住到离店，每个微笑都透着真诚关怀。
早餐丰盛多样，泰式与西式风味搭配得当，总能以美味开启新的一天。最令人感动的是，酒店竟留意到我的生日，不仅在房间，连楼层和中央区域都布置了温馨贺卡，还贴心送上生日蛋糕——这份超越期待的用心，让异国旅行充满了温暖与惊喜。
无论是长住还是短期停留，这里都能提供舒适如家的体验。衷心推荐给所有来曼谷的朋友。
带两个孩子出行所以以下我的想法 1:行政一室户，卧室和厅分开。2:可加床200多人民币。3:房间朝向好，打扫干净，有洗衣机 微波炉 冰箱。4:酒店有泳池，咖啡奶茶免费，还有健身房。5:曼谷到哪里都堵车，外出基本都是打车，8公里都是1小时，外出尽量避开早晚高峰。6:酒店下面就是711，旁边一个大商场，吃喝买买买都有。7:距离著名景点都蛮近的。8:酒店打扫蛮干净的，服务人员态度都很好
这个酒店一定要避雷！五星级的挂牌，完全达不到服务标准。卫生间地垫毛巾四天都没有换过，床单也就是每天帮我们叠一下而已，拖鞋四天都是没有更新的，房间内柜子都有损坏，看着就是快捷酒店的水平。最可恶的是，对待中国人很是不友好，头一天还帮我微波炉加热食物，过了一天就和我说酒店没有微波炉，搞的我们很无语，公开撒谎。而且，有钓鱼执法的嫌疑，很多坑。觉得中国人好欺负好骗钱还是怎么的！建议大家一定要慎重选择，出来旅游无法安心是很糟心的！以后坚决不会选择这家酒店！
给父母定的这间，夜景很好，父母很满意，早餐丰富，但餐厅很小，服务很好！位置四通八达，下次还会选择。希望下次可以升级房型！
先夸酒店!客房真的超出预期，空间宽敞不压抑，床品柔软亲肤，躺上去秒睡的节奏~房间打扫得一尘不染，细节控狂喜!服务人员热情周到，从入住到退房，都让我感受到了无微不至的关怀。总之，这次入住体验非常满意，下次来泰，我还会选择这里的Somerset 酒店哦～