酒店回复: Dear Ditujiang,Thank you very much for your wonderful review. We are delighted to know that you enjoyed your stay with us and were satisfied with the cleanliness, modern facilities, and comfort of the room. It is also great to hear that our front desk team provided warm and efficient service, and that our convenient location added value to your stay.Your kind words truly motivate our team, and we look forward to welcoming you back again in the near future.Warm regards,Silathippawat Thantharinmethanon (Matthew)Guest Experience ManagerSomerset Rama 9 Bangkok
酒店回复: Dear Weibaiwan,Thank you sincerely for sharing such a heartfelt and touching review. We are truly honored that you chose to stay with us again and that each visit made you feel at home. Your kind words about our team’s warm service, attention to detail, and the welcoming atmosphere mean a great deal to us.We are especially delighted to know that the birthday arrangement brought you joy. Creating memorable and meaningful experiences for our guests is what we truly strive for, and we are glad that our small surprises added warmth to your stay.Thank you once again for your trust and recommendation. We truly look forward to welcoming you back for many more wonderful stays in the future.Warm regards,Silathippawat Thantharinmethanon (Matthew)Guest Experience Manager
酒店回复: Dear Valued Guest,Thank you very much for your wonderful and detailed feedback. We are delighted to hear that you enjoyed your stay with us, from the complimentary BTS Skytrain one-day pass to the cleanliness of the room, friendly staff, comfortable bed, and excellent shower. It is also wonderful to know that you enjoyed our breakfast, especially the noodle soup, and appreciated the convenience of nearby facilities including the supermarket, mall, 7-Eleven, and ATM.Your recommendation means a lot to our team and encourages us to continue providing excellent service and a comfortable stay for our guests. We sincerely look forward to welcoming you back to Somerset Rama 9 Bangkok in the near future.Warm regards,Silathippawat Thantharinmethanon (Matthew)Guest Experience ManagerSomerset Rama 9 Bangkok
酒店回复: Dear 53588,Thank you very much for taking the time to share such detailed feedback about your stay. We are pleased to hear that you found our hotel suitable for Chinese travelers, appreciated the comfort of our pillows, and enjoyed our new facilities, including the swimming pool and fitness center. It is also great to know that our location and nearby shopping mall added convenience to your trip.However, we sincerely apologize for the inconvenience caused during check-in, particularly regarding the room type discrepancy and the waiting time. We have shared your comments with our team and will work closely with our partners to ensure clearer room descriptions and a smoother check-in process in the future.We also appreciate your comments on the towels and the coconut size at the restaurant — these details matter, and your feedback will help us improve.Thank you again for your thoughtful review. We are glad to hear that you would choose to stay with us again, and we look forward to welcoming you back to Somerset Rama 9 Bangkok.Warm regards,Silathippawat Thantharinmethanon (Matthew)Guest Experience Manager
酒店回复: Dear Yours. D,Thank you very much for sharing your feedback. We are delighted to hear that you enjoyed our convenient location, just a short walk from the subway and a smooth drive to the airport. It is also wonderful to know that you appreciated our service, including the late check-out, and the 24-hour 7-Eleven downstairs.We look forward to welcoming you back to Somerset Rama 9 Bangkok on your next visit.Warm regards,Silathippawat Thantharinmethanon (Matthew)Guest Experience Manager
5.0分
豪华特大床房
家庭亲子
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房间干净又整洁，住得非常舒服。工作人员服务态度超好。酒店的泳池水很干净，泳池旁边还有play room，每天有2个活动，小朋友都很喜欢。酒店楼下就是7-eleven，平时生活用品基本没问题，早餐也在一楼，选择还算挺多，味道也很好，楼下还有新加坡最好的火锅店Beauty in The Pot，味道很不错。附近是中国大使馆，对面是中国银行和迪卡侬，旁边200米是Central Rama 9商场，斜对面是Lotus’s，应该是泰国的大超市吧，去年也是住这里，体验很好，今年直接就选它了。因为算比较熟悉的酒店，今年就没拍酒店的照片了。总体体验非常好。有一点体验不太好的，就是携程订酒店时订单上明明写的是含3份早餐，但酒店其实是不认的，幸好我们小孩比较小，酒店的工作人员态度很友好，大部分情况下都让进去吃早餐，偶尔碰到可能是没经验的工作人员，跟他们说一下也没问题。
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酒店回复: Dear Tothesea,Thank you very much for sharing your detailed feedback. We are delighted to hear that you and your family enjoyed your stay at Somerset Rama 9 Bangkok. It is wonderful to know that you appreciated the clean and comfortable rooms, friendly staff, excellent pool and playroom activities, as well as the convenient location near shops, restaurants, and attractions.We apologize for the misunderstanding regarding the breakfast inclusion. We are glad that our team was able to assist and make your experience enjoyable despite this minor issue. Your kind feedback encourages our team to continue providing warm hospitality and a pleasant experience for all our guests.We look forward to welcoming you and your family back to Somerset Rama 9 Bangkok in the future.Warm regards,Silathippawat Thantharinmethanon (Matthew)Guest Experience ManagerSomerset Rama 9 Bangkok
酒店回复: Dear SevenQi0212,Thank you very much for sharing your detailed feedback. We are glad to hear that you appreciated our convenient location, proximity to shopping malls, dining options, and the 7-Eleven downstairs, as well as the flexibility of our self-catering rooms.We also sincerely note your comments regarding the laundry drying time, air-conditioning direction, hairdryer location, and lighting system, and we will take them into consideration to improve the guest experience. We appreciate your observations about the guest mix and understand your perspective.We hope to welcome you back to Somerset Rama 9 Bangkok and provide an even more comfortable stay in the future.Warm regards,Silathippawat Thantharinmethanon (Matthew)Guest Experience Manager
酒店回复: Dear Valued Guest,Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our convenient location, comfortable and well-equipped rooms, attentive service, and the variety offered at our breakfast.Your kind words truly encourage our team to continue delivering exceptional experiences. We sincerely appreciate your recommendation and look forward to welcoming you back to Somerset Rama 9 Bangkok in the near future.Warm regards,Silathippawat Thantharinmethanon (Matthew)Guest Experience Manager
入住体验非常满意！酒店环境整洁优雅，房间设施新且智能，床品舒适助眠。前台服务热情专业，解决问题迅速。位置便利，出行方便。性价比很高，下次还会选择这里。
曼谷盛捷拉玛9酒店已成为我旅程中一份安心的选择。去年九月首次入住一周，今年十一月底再次归来，每一次都如回家般亲切。服务生的热情与细致始终如一，从入住到离店，每个微笑都透着真诚关怀。
早餐丰盛多样，泰式与西式风味搭配得当，总能以美味开启新的一天。最令人感动的是，酒店竟留意到我的生日，不仅在房间，连楼层和中央区域都布置了温馨贺卡，还贴心送上生日蛋糕——这份超越期待的用心，让异国旅行充满了温暖与惊喜。
无论是长住还是短期停留，这里都能提供舒适如家的体验。衷心推荐给所有来曼谷的朋友。
先夸酒店!客房真的超出预期，空间宽敞不压抑，床品柔软亲肤，躺上去秒睡的节奏~房间打扫得一尘不染，细节控狂喜!服务人员热情周到，从入住到退房，都让我感受到了无微不至的关怀。总之，这次入住体验非常满意，下次来泰，我还会选择这里的Somerset 酒店哦～
入住期间免费赠送BTS天铁一日通卡一张
房间干净，服务员有礼貌，碰到都会礼貌问好，床铺非常大舒适，喷头水量特别大好评。早餐种类丰富，汤粉很好吃，
旁边有大型超市商场，酒店门口有711和ATM非常方便，推荐
很适合中国人的一家酒店～ 唯一的槽点是尊贵房和行政房的房型其实是有差异的 携程网页写的不对哈。经过前台沟通，花了多半小时才入住。（之前一点多早到也不能入住，后来发现房型不对又多等大半小时蛮累的）。
早餐OK的，服务不错，要什么都有 枕头很舒服这个要赞一下 房间很新。毛巾有点cheap哈。这个价格就不要什么自行车了。一室一厅才九百。游泳池和健身房我都蛮喜欢毕竟很新。器材比后来住的索菲特还多地方还大。
位子不用说步行到旁边商场。这个商场中国人会觉得很舒服因为商场的设置都不太拥挤。吃饭大时代那种也有，专门的餐馆也有（性价比不高所以人不多）。酒店的餐厅也可以吃吃就是椰子太小了。其他地方椰子都很大～
是可以再住的酒店啦
酒店位置非常好，走路十分钟就是地铁站，离机场半小时车程。服务也非常好，听我说是晚上的飞机，延迟退房到下午三点。楼下就是 711 便利店 24 小时的
房间干净又整洁，住得非常舒服。工作人员服务态度超好。酒店的泳池水很干净，泳池旁边还有play room，每天有2个活动，小朋友都很喜欢。酒店楼下就是7-eleven，平时生活用品基本没问题，早餐也在一楼，选择还算挺多，味道也很好，楼下还有新加坡最好的火锅店Beauty in The Pot，味道很不错。附近是中国大使馆，对面是中国银行和迪卡侬，旁边200米是Central Rama 9商场，斜对面是Lotus’s，应该是泰国的大超市吧，去年也是住这里，体验很好，今年直接就选它了。因为算比较熟悉的酒店，今年就没拍酒店的照片了。总体体验非常好。有一点体验不太好的，就是携程订酒店时订单上明明写的是含3份早餐，但酒店其实是不认的，幸好我们小孩比较小，酒店的工作人员态度很友好，大部分情况下都让进去吃早餐，偶尔碰到可能是没经验的工作人员，跟他们说一下也没问题。
酒店距离大型商场很近，步行就能到达，吃饭的选择很多，距离机场只需要50分钟左右，楼下就有便利店7eleven大部分都能买到，房型支持支持自己做饭，有锅碗瓢盆，有洗衣机但烘干功能耗时长烘干效果差，着急穿的话不推荐使用，空调风对着写字台和床，不喜欢直吹的朋友特别不友好，电吹风放的位置在主卧衣柜旁，不是特别容易找到，无法一键关灯，需要起来一个一个的关，当你来到酒店，会发现很多老乡，仿佛回到了国内
酒店位置优越，交通便利。房间整洁舒适，设施齐全。服务人员热情周到，响应迅速。早餐丰富多样，品质上乘。整体体验良好，值得推荐。
我乘坐的航班一大早抵达曼谷，所以提前给酒店发邮件，询问是否可以提早入住。他们收取了额外费用（3000泰铢），我从早上7点就可以进房间了。邮件沟通非常耐心细致。
早餐种类感觉稍微少了一点，但400泰铢的价格非常划算，我很满意。
房间宽敞又干净。冰箱很大，碗碟和杯子等一应俱全，非常方便。房间里还有洗衣机（也提供了洗衣液），但我不太会用。
步行大约10分钟就有一个大型购物中心。五楼有一家汇率很好的兑换店，我在那里换了钱。酒店虽然离曼谷市中心有点远，但我没觉得不方便，住得很舒心。
如果还有机会，我还会选择入住这家酒店。
谢谢。