酒店回复: Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards,
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员工友善,房间干净,地理位置优越,停车位充足,安保措施到位,早餐丰盛,价格也实惠。
我觉得屋顶的价格太贵了,比如一杯咖啡或一瓶红牛要90迪拉姆,太贵了。
总的来说,这是一次很棒的体验。感谢Khalil和其他员工,让我拥有了一次美好的体验。
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酒店回复: Dear Customer,First of all I want to thank you for choosing Onomo Hotel Terminus for your stay in Rabat. We are pleased to know that you enjoyed our hotel. Your satisfaction is our interest, the reason we have a very well-trained team, available at any time and for any requests. We hope to see you again very soon.Best regards,
酒店回复: Dear Customer, thank you very much for taking the time to post this review. We are very happy that you enjoyed our staff and our hotel. Your review sounds like a reward for our team. I have noted carefully your valuable remark you have specified, and I will transfer it to the concerning department. We hope to see you again at the Onomo Terminus to offer you an experience even better than the first one. Best regards
前台总是很忙的样子
比较简陋的酒店,很有年代感
我重复预订了房间,虽然我入住当天房间就被取消了,而且酒店也住满了,但他们依然没有退款给我。我尝试联系预订经理,给她打了3次电话,发了4封邮件,但都没有得到回复。我以前用过这家连锁酒店,但我想我不会再选择它了(也不会再用Trip.com了,因为他们也解决不了这个问题)。
早餐和午餐都很好。
价格非常不公
前台接待态度冷淡。我被要求支付全部住宿费用,却没有出示收据或费用明细。房间还算可以,但缺乏魅力;家具布置简单;总的来说,房间需要翻新。抵达时冰箱没有插上电源,插上电源后,发出难以忍受的噪音,根本无法使用。Wi-Fi 不稳定。
员工友善,房间干净,地理位置优越,停车位充足,安保措施到位,早餐丰盛,价格也实惠。
我觉得屋顶的价格太贵了,比如一杯咖啡或一瓶红牛要90迪拉姆,太贵了。
总的来说,这是一次很棒的体验。感谢Khalil和其他员工,让我拥有了一次美好的体验。
酒店一切都很好。
员工服务好,干净卫生,早餐美味。
唯一的问题是没有空调。打开窗户吹凉风时,街上的噪音很大。睡不好。如果房间里的冷气流通,住宿会更舒适。
好吧
细心的工作人员。 当我不得不在早餐时间之前离开时,我什至可以吃点零食,没有什么可抱怨的。 我的下一次旅行很快就会见到你,也许是一个更高的房间,风景很好。
一切都很好
登记入住很棒,工作人员很棒,房间宽敞,床很棒。
只有早餐服务。相当多的工作人员提供有关空集装箱的信息 - 但早餐很好
位置很棒!屋顶很棒……景色和食物都很棒!