酒店回复: Dear Sarah,We're sorry to hear that you didn't have a good time with us during your recent visit. Your upkeep and cleanliness concerns are gratefully received. We'll be sure to have our housekeeping and maintenance teams look into your comments further so that improvements can be made where necessary. In addition, for all billing inquiries, please consider reaching out to us offline so that we can gather more information and better assist you. Thank you, and we hope to hear from you soon.
酒店回复: Dear Ross,Thank you for taking the time to leave us your feedback. What you've described is far from the experience we want our guests to have. Your upkeep and cleanliness concerns are gratefully received. We'll be sure to have our housekeeping and maintenance teams look into your comments further so that improvements can be made where necessary. We hope you'll consider giving us another chance soon.
酒店回复: Dear Michele,Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay and regret that the condition of the room fell short of expectations. Please rest assured that your comments are taken seriously, and we are addressing the areas you've mentioned with our housekeeping and maintenance teams to ensure improvements are made right away. We appreciate your understanding and hope you'll give us another chance in the future for a much better experience.
1.0分
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原文
翻译提供方:Google
开车转了20分钟,想找个停车位,也看到有人出来,但停车场却空无一人。这个地方的照片不准确。
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酒店回复: Dear Julie,Thank you for leaving us a review. We apologize for your experience. Please allow us another opportunity to exceed your expectations.
4.0分
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Really not a bad hotel especially for the price. Little old but I thought was still well kept up. Just off freeway but still wasn't that noisy. Would definitely recommend if your tight on funds but need a decent place to stay.
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酒店回复: Thank you. We are happy to hear you enjoyed your stay. We look forward to welcoming you back the next time you are in the Boise area!
4.0分
其他
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Hotel was obviously split between travelers staying 2-3 nights and locals using it for extended stay. Hallways smell of various foods being cooked in the rooms- My room was quite nice and certainly served my needs for a five night stay. Front desk staff was very friendly and accommodating to my needs. Only a 200 foot walk to connect to local bus service.
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酒店回复: Thank you for taking the time to share your recent experience. Your feedback is very much appreciated! It was a pleasure having you as our guest and we look forward to seeing you again.
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其他
Many people hanging around, they appear to be using, they were talking in the hallway loudly until 2 am. Definitely more of a residential motel.
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酒店回复: All feedback is welcomed, we appreciate you taking the time to leave some comments regarding your recent stay with us! We're sorry this happened and understand the inconvenience that comes with issues like this. Your comments have been shared with our team! Thanks. Safe travels.
他们很配合,也挺理解人的。我很喜欢住在这家可爱的酒店。
街区治安不太好,遇到了一些形迹可疑的人。警察来过好几次。太吵了。
脏的无处下脚
这是我去过的最恶心的地方,他们竟然一点儿也不关心!!!!然后他们试图从我的卡里扣200,而我已经付了钱,应该可以退还我的押金。隔壁的那家稍微好一点,但他们已经一个半星期没收到押金了。谢天谢地,我保证他们应该被关停,我肯定那里存在安全隐患,到处都是罪犯,还有警察,那里不安全,不适合带孩子或家人来。
肮脏、陈旧、嘈杂、烟味重、电视坏了、地板脏得令人作呕、床凹凸不平、老旧、家具破损。博伊西很干净安全,但这个地方绝对不行。我是个男人,所以不担心,但如果我是女士,就不会住在这里。
这家酒店必须从*****撤下来,直到升级改造完成。马桶座坏了,床头板上积了一层灰尘,床罩又旧又脏,整体磨损严重。床单看起来很干净,但实际上皱巴巴的。如果不是我已经预订了*****,我肯定不会继续住在这里。
开车转了20分钟,想找个停车位,也看到有人出来,但停车场却空无一人。这个地方的照片不准确。
Really not a bad hotel especially for the price. Little old but I thought was still well kept up. Just off freeway but still wasn't that noisy. Would definitely recommend if your tight on funds but need a decent place to stay.
Hotel was obviously split between travelers staying 2-3 nights and locals using it for extended stay. Hallways smell of various foods being cooked in the rooms- My room was quite nice and certainly served my needs for a five night stay. Front desk staff was very friendly and accommodating to my needs. Only a 200 foot walk to connect to local bus service.
Many people hanging around, they appear to be using, they were talking in the hallway loudly until 2 am. Definitely more of a residential motel.