酒店回复: Dear Sarah,We're sorry to hear that you didn't have a good time with us during your recent visit. Your upkeep and cleanliness concerns are gratefully received. We'll be sure to have our housekeeping and maintenance teams look into your comments further so that improvements can be made where necessary. In addition, for all billing inquiries, please consider reaching out to us offline so that we can gather more information and better assist you. Thank you, and we hope to hear from you soon.
酒店回复: Dear Ross,Thank you for taking the time to leave us your feedback. What you've described is far from the experience we want our guests to have. Your upkeep and cleanliness concerns are gratefully received. We'll be sure to have our housekeeping and maintenance teams look into your comments further so that improvements can be made where necessary. We hope you'll consider giving us another chance soon.
酒店回复: Dear Michele,Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay and regret that the condition of the room fell short of expectations. Please rest assured that your comments are taken seriously, and we are addressing the areas you've mentioned with our housekeeping and maintenance teams to ensure improvements are made right away. We appreciate your understanding and hope you'll give us another chance in the future for a much better experience.
1.0分
其他
原文
翻译提供方：Google
开车转了20分钟，想找个停车位，也看到有人出来，但停车场却空无一人。这个地方的照片不准确。
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酒店回复: Dear Julie,Thank you for leaving us a review. We apologize for your experience. Please allow us another opportunity to exceed your expectations.
3.0分
其他
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Front desk folks were gone for a while but helpful when they showed up. Towels were stained but clean, so were linens. Maintenance showed up and tried to get in the room while I had it locked, and then fixed the apparently broken shower head. Basically you get what you pay for, good enough for a pre flight stay!
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酒店回复: We appreciate you taking the time to leave feedback on your recent stay! We're sorry you weren't completely satisfied. We'll work hard to fix the issues you've mentioned.
1.0分
家庭亲子
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The whole experience was awful. Cops were there. No clean towels or sheets ran out of toilet paper first day and no one to get more from. Employees out back smoking taking care of kids
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酒店回复: We appreciate your feedback. We were sorry to hear about your experience. We’ve made many improvements since you've last visited, we’re sure if you decide to choose us on your next visit to the Boise area, you won’t be disappointed. Take care.
2.0分
家庭亲子
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I will write this review in two parts. First I will say you get what you pay for. The cost of the room was $68 and I would say we got that for the 4 hours we spent in the room.
I booked the room solely on the pictures on the website. But those pictures must be many years old. For example the front desk picture. Nice right? Now there is safety glass, worn carpet, security camera/monitors, and pay by the week/month rates. The room pictures are the same. The room we were given might have been nice once but was not kept up. If our plane had landed at 10 and we had our rental car I would have walked away from the hotel. I wouldn’t have cared if I got my money back or not. Due to tiredness/lack of sleep I do not have pictures to support my review. Just know I would normally not give any sort of review. Just pretend it never happened. I could not do this here.
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酒店回复: We appreciate you taking the time to leave feedback on your recent stay! We're sorry you weren't completely satisfied. We'll work hard to fix the issues you've mentioned.
他们很配合，也挺理解人的。我很喜欢住在这家可爱的酒店。
街区治安不太好，遇到了一些形迹可疑的人。警察来过好几次。太吵了。
脏的无处下脚
这是我去过的最恶心的地方，他们竟然一点儿也不关心！！！！然后他们试图从我的卡里扣200，而我已经付了钱，应该可以退还我的押金。隔壁的那家稍微好一点，但他们已经一个半星期没收到押金了。谢天谢地，我保证他们应该被关停，我肯定那里存在安全隐患，到处都是罪犯，还有警察，那里不安全，不适合带孩子或家人来。
肮脏、陈旧、嘈杂、烟味重、电视坏了、地板脏得令人作呕、床凹凸不平、老旧、家具破损。博伊西很干净安全，但这个地方绝对不行。我是个男人，所以不担心，但如果我是女士，就不会住在这里。
这家酒店必须从*****撤下来，直到升级改造完成。马桶座坏了，床头板上积了一层灰尘，床罩又旧又脏，整体磨损严重。床单看起来很干净，但实际上皱巴巴的。如果不是我已经预订了*****，我肯定不会继续住在这里。
开车转了20分钟，想找个停车位，也看到有人出来，但停车场却空无一人。这个地方的照片不准确。
Front desk folks were gone for a while but helpful when they showed up. Towels were stained but clean, so were linens. Maintenance showed up and tried to get in the room while I had it locked, and then fixed the apparently broken shower head. Basically you get what you pay for, good enough for a pre flight stay!
The whole experience was awful. Cops were there. No clean towels or sheets ran out of toilet paper first day and no one to get more from. Employees out back smoking taking care of kids
I will write this review in two parts. First I will say you get what you pay for. The cost of the room was $68 and I would say we got that for the 4 hours we spent in the room.
I booked the room solely on the pictures on the website. But those pictures must be many years old. For example the front desk picture. Nice right? Now there is safety glass, worn carpet, security camera/monitors, and pay by the week/month rates. The room pictures are the same. The room we were given might have been nice once but was not kept up. If our plane had landed at 10 and we had our rental car I would have walked away from the hotel. I wouldn’t have cared if I got my money back or not. Due to tiredness/lack of sleep I do not have pictures to support my review. Just know I would normally not give any sort of review. Just pretend it never happened. I could not do this here.