酒店回复: Jennifer, we’re delighted you loved your experience at Hyatt Place Lubbock. It’s wonderful to know that the room comfort, convenient location, amenities, and friendly team members made your TTU visit enjoyable. We look forward to welcoming you back for your next stay.
酒店回复: Leigh, the team is thrilled you enjoyed your stay at Hyatt Place Lubbock. It’s wonderful to hear you felt so welcomed and comfortable throughout your visit. The colleagues appreciate your kind words and are happy the room’s features and breakfast selections made your experience exceptional. We’re looking forward to welcoming you back soon!
4.0分
商务出差
原文
翻译提供方：Google
稍加改进就能让这里变得更好。
我们的住宿体验很好，很舒适。
服务还可以。我们不得不要求打扫房间两三次。
早餐不太好，咖啡很旧，而且在结束前一个小时就已经凉了。
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酒店回复: Luba, thank you for sharing your feedback. The team at Hyatt Place Lubbock is glad you found your stay comfortable overall. Your suggestions regarding the room refreshes and breakfast experience are appreciated. We hope to welcome you back soon.
5.0分
其他
原文
翻译提供方：Google
非常好的酒店，位于市中心，靠近LHUCA、Buddy Holly和其他场所、美食和夜生活场所。
安全，步行方便。
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酒店回复: Beverly, thank you for staying with us at Hyatt Place Lubbock. We're thrilled you found the location convenient to local attractions and enjoyed exploring the neighborhood. We're looking forward to your next visit.
3.0分
其他
原文
翻译提供方：Google
自助早餐太糟糕了，窗户上到处都是死苍蝇。
房间里的家具都损坏了。
工作人员很友好，乐于助人，这是优点。
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酒店回复: Atticus, thank you for mentioning how supportive and attentive the team members were during your visit. Feedback about the condition of the furnishings and overall environment is valuable, and it will be considered as the team looks for ways to enhance comfort and presentation moving forward.
3.0分
其他
原文
翻译提供方：Google
位置非常好，但酒店需要清洁，房间需要更干净、更新，闻起来像一家老酒店。
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酒店回复: David, thank you for sharing your thoughts. Your feedback regarding the accommodations is appreciated and will be considered as the team looks for ways to improve the guest experience. The convenient location is something many guests enjoy, and your comments are valuable as continual enhancements are made.
3.0分
其他
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The hotel was okay. It would be great if the pool had a hot tub and it was a heated (as it was freezing cold). The rooms could use an upgrade. You can tell our room was the floor for pets which was not ideal. The front desk folks were great and attentive. I would just probably stay somewhere else next time. The location is super convenient which I do admit that is a big plus
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酒店回复: Constantino, thank you for sharing your feedback. We're sorry your stay didn't meet expectations, but we're glad you found our team helpful and enjoyed the convenient location. Your comments about the amenities and room will be reviewed as we continue to improve the experience for all our guests. We appreciate your input and hope you'll consider giving us another try in the future.
5.0分
其他
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Our room was very comfortable and the staff were very friendly and helpful. I appreciated the sweet note from Sheila in our room when we arrived and her kind words when we were leaving. I would say the only downside was not having a microwave in the room and only one small one in the kitchen was available and several people were having to wait for it to be available. Other than that though it was great!
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酒店回复: Leanna, thank you for sharing your feedback. We're glad you found your room comfortable and our team welcoming—Sheila will be especially happy to know she made your stay memorable. We appreciate your suggestion about the microwave and will keep it in mind as we look for ways to improve. We hope to see you again soon.
非常好的酒店
晚上一切顺利，免费早餐也不错。我们回到房间准备退房时，我正躺在床上，发现一只虫子正爬在床单上。这彻底毁了我的住宿体验。我们住在三楼。我把虫子弄死后，立刻就想赶紧离开。他们需要采取适当的措施来保持房间无虫。这就是为什么人们会花大价钱住凯悦酒店……否则我们可能会住6号汽车旅馆。非常失望。
德克萨斯理工大学之旅，入住体验很棒
入住快捷方便。房间宽敞，适合我们搬运物品和整理我们收集的物品。去学校很方便，步行范围内有很多餐饮选择。制冰机运转正常。在炎热天气中返回房间后，房间凉爽宜人。早餐选择丰富。工作人员非常友好，房间干净，热水充足。计划再次预订这里
再好不过的住宿体验了！
我们再次度过了一段美好的时光。从入住到退房，每位员工都非常友善和乐于助人。我们感觉就像在他们家做客一样。我们的房间很漂亮，非常舒适。步入式淋浴间和一张可以放松的沙发真是太幸运了。早餐很美味，种类繁多。我们已经迫不及待地想再次入住这里了！
稍加改进就能让这里变得更好。
我们的住宿体验很好，很舒适。
服务还可以。我们不得不要求打扫房间两三次。
早餐不太好，咖啡很旧，而且在结束前一个小时就已经凉了。
非常好的酒店，位于市中心，靠近LHUCA、Buddy Holly和其他场所、美食和夜生活场所。
安全，步行方便。
自助早餐太糟糕了，窗户上到处都是死苍蝇。
房间里的家具都损坏了。
工作人员很友好，乐于助人，这是优点。
位置非常好，但酒店需要清洁，房间需要更干净、更新，闻起来像一家老酒店。
The hotel was okay. It would be great if the pool had a hot tub and it was a heated (as it was freezing cold). The rooms could use an upgrade. You can tell our room was the floor for pets which was not ideal. The front desk folks were great and attentive. I would just probably stay somewhere else next time. The location is super convenient which I do admit that is a big plus
Our room was very comfortable and the staff were very friendly and helpful. I appreciated the sweet note from Sheila in our room when we arrived and her kind words when we were leaving. I would say the only downside was not having a microwave in the room and only one small one in the kitchen was available and several people were having to wait for it to be available. Other than that though it was great!