The AC is the room didn't seem to be working as it didn't get cool enough in the room. Remote to tv didn't work. Once got it to work, but couldn't navigate the channels/controls.
5.0分
其他
Great place to stay - friendly hostess at front desk, clean room with a great view of downtown LEX!
4.0分
其他
We were in town for a concert at Rupp Arena and there is an enclosed walkway to the venue.
3.0分
家庭亲子
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Staff was superb. All were helpful, kind and considerate. From front desk to parking guys to bartender food staff and front desk went above and beyond. However though clean, a bit worn out a sewerage smell. Also food below average. Biscuits were hard and dry,bacon and sausage way over done and overpriced. Great bar drinks.
4.0分
其他
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Good location. Helpful friendly staff. The walls were a little thin so you could hear the neighbors and our door didn’t automatically close behind us. We had to make sure it was shut each time. Overall good experience. It served it’s purpose for this trip.
5.0分
其他
Not impressed
Food options were good…
Bed was comfortable but sheets were not the quality of lesser hotels
2.0分
家庭亲子
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Unfortunately it was very hot in our room and the HVAC took a very long time to bring the temperature of the room down. We left to go out to dinner and had hopes that by the time we returned that it would be better…it wasn’t. It was way too late for us to move rooms or ask for maintenance.
I was expecting this hotel to be a little bit nicer as it was in the heart of downtown Lexington.
5.0分
其他
Nice and friendly staff at front desk and restaurant! Kudos to Kathy, Zoe and Dee!!
3.0分
其他
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Needs some upgrades
Vapor seal broken on my window…couldn’t see outside view due to condensation. Low water pressure and no free water in the room. Staff was friendly. Gym is very nice…great equipment and location is great!
4.0分
家庭亲子
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The proximity to the venue of Rupp Arena is worth staying at this property, however the hotel is in need of a refurbishment. The ADA accommodations were minimal at best, but we were only there for a concert. Staff was very friendly and helpful. Valet services are worth the additional cost, as parking is minimal and across busy streets. Food on property was fine. It served its purpose.
The AC is the room didn't seem to be working as it didn't get cool enough in the room. Remote to tv didn't work. Once got it to work, but couldn't navigate the channels/controls.
Great place to stay - friendly hostess at front desk, clean room with a great view of downtown LEX!
We were in town for a concert at Rupp Arena and there is an enclosed walkway to the venue.
Staff was superb. All were helpful, kind and considerate. From front desk to parking guys to bartender food staff and front desk went above and beyond. However though clean, a bit worn out a sewerage smell. Also food below average. Biscuits were hard and dry,bacon and sausage way over done and overpriced. Great bar drinks.
Good location. Helpful friendly staff. The walls were a little thin so you could hear the neighbors and our door didn’t automatically close behind us. We had to make sure it was shut each time. Overall good experience. It served it’s purpose for this trip.
Not impressed
Food options were good…
Bed was comfortable but sheets were not the quality of lesser hotels
Unfortunately it was very hot in our room and the HVAC took a very long time to bring the temperature of the room down. We left to go out to dinner and had hopes that by the time we returned that it would be better…it wasn’t. It was way too late for us to move rooms or ask for maintenance.
I was expecting this hotel to be a little bit nicer as it was in the heart of downtown Lexington.
Nice and friendly staff at front desk and restaurant! Kudos to Kathy, Zoe and Dee!!
Needs some upgrades
Vapor seal broken on my window…couldn’t see outside view due to condensation. Low water pressure and no free water in the room. Staff was friendly. Gym is very nice…great equipment and location is great!
The proximity to the venue of Rupp Arena is worth staying at this property, however the hotel is in need of a refurbishment. The ADA accommodations were minimal at best, but we were only there for a concert. Staff was very friendly and helpful. Valet services are worth the additional cost, as parking is minimal and across busy streets. Food on property was fine. It served its purpose.