酒店回复: Thank you for your feedback, I will share with the staff!
5.0分
家庭亲子
原文
翻译提供方:Google
伟大的
酒店回复: Thank you for your feedback, I will share with the team!
4.0分
家庭亲子
Room was clean. Quick check in and check outs. Unfortunately when I got to my room the ac was on and the window was open so it was quite cold for a while.
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酒店回复: Thank you for staying with us and highlighting our clean accommodations and efficient service. However, we apologize for the room temperature not being ideal upon arrival, and we will work to ensure this does not happen again. It was a pleasure to have you as our guest, and we look forward to welcoming you again soon to Baymont by Wyndham Buffalo.
3.0分
其他
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Toilets are too low and I prefer to not have an ironing board in the bathroom. The shower is too close to the toilet and prevents bathroom door entrance full access. Rooms are too dark but It was a good price for the late booking.
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酒店回复: Thank you for leaving your feedback. We appreciate your comments and will share them with our team as part of our commitment to continuous improvement. We're glad our rate worked well for your late booking and hope to welcome you back soon.
4.0分
家庭亲子
bed very comfortable....very affordable and staff accomodating. Nice snack area. Parking easy access.
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酒店回复: Thank you for your review! Comfortable rooms and accommodating team members make all the difference, and we’re happy your stay reflected that. It was great having you here, and we look forward to welcoming you back again soon.
我只能对入住发表评论。我在入住前 2 周多通过 ******* 预付了房费。入住时,我被告知他们看到了我的预订,但没有房间给我,我不得不打电话给 *******,因为他们正在将 ******* 的顾客转移到其他酒店。我立即打电话给 *******,录音说要等一个多小时才能接听电话。这是除夕夜。离家三个小时的路程,刚刚看完一场足球赛。我想住进房间,小睡一会儿,吃点东西,迎接新年。但我最终开了三个小时的车回家。我最终联系了客服,他们告诉我可以退款,但损失已经造成了。吸取教训,永远直接向酒店预订。
有点失望。我们提前 1-2 个月预订了这家酒店,入住前 3 小时,我们接到 ******* 的电话,说酒店没有房间。我们是从国外来的,不得不在除夕夜找另一家酒店。
一大群年轻人在凌晨时分聚会,非常吵闹。无法联系前台投诉。完全没睡着。
我会再次带着孩子入住,这里安静、舒适、干净
非常吵,没有工作人员在场可以投诉
好吧
伟大的
Room was clean. Quick check in and check outs. Unfortunately when I got to my room the ac was on and the window was open so it was quite cold for a while.
Toilets are too low and I prefer to not have an ironing board in the bathroom. The shower is too close to the toilet and prevents bathroom door entrance full access. Rooms are too dark but It was a good price for the late booking.
bed very comfortable....very affordable and staff accomodating. Nice snack area. Parking easy access.