酒店回复: We are very sorry to hear that there were issues during your stay Carlos. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays. Thank you and please take care.
4.0分
其他
原文
翻译提供方：Google
好的
酒店回复: Thank you for staying with us Mary!
1.0分
其他
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The room was dirty; there were even smudges on the walls.
Do NOT look at the box springs under the mattress- the one in my room had rusty stains all over it.
But the worst was the insanely strong odor of cleaning products; it triggered my asthma and gave me a skin rash.
When I went to discuss it at check out, there was nobody there to talk to; they had even taken the bell at the counter away to ring for help. Nobody answered when I called the motel for assistance.
AVOID AT ALL COSTS
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酒店回复: Hello laura,Thank you for sharing your feedback. We strive to maintain high standards of cleanliness and comfort for our guests, and it is disappointing to hear about your experience. Your concerns regarding the cleanliness and maintenance of the room, as well as the lack of staff availability, will be reviewed with our management team. We appreciate your input as it helps us improve our services and ensure a better experience for future guests. Thank you for your feedback.
1.0分
其他
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Room was dirty and smelled of cleaning chemicals. Triggered an allergic reaction and an asthma attack. Sister broke out in a rash from whatever they use to "clean" their bed linens. Nothing like their pictures. Had to leave a few hours after checkin. Staff said nothing other than no problem that we were leaving within only a few hours of check in. Offered no apology and any type of rectification. Horrible experience.
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酒店回复: Hello Trevor,We appreciate your feedback and sincerely apologize for the challenges you experienced during your stay. The comfort and health of our guests are important to us, and we take such matters seriously. Your comments regarding cleanliness and staff interactions will be shared with management to ensure improvements. Thank you for bringing this to our attention, as guest experiences help us enhance our services. We hope you find more suitable accommodations in the future.
2.0分
其他
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Smelled bad from cigarettes, bathroom door is broken. The shower curtain is horribly nasty. The bathroom floor was slippery when I checked in. One thing was good the bed was clean.👍
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酒店回复: Hello Karen,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the cleanliness of the bed and will pass along your concerns about the bathroom and overall conditions to our maintenance team for review. We strive to provide comfortable accommodations for all our guests and will take your insights into consideration for future improvements. Thank you again for your feedback, and safe travels in the future.
房间有股烟味/雪茄味。地板非常脏。门需要换了。其中一张床还行，但另一张需要翻面或更换。
房间跟汽车旅馆一样！很差。
脏兮兮的，浴室从来没翻新过。马桶小得像芭比娃娃的玩具。电视能用大概15分钟，然后画面就没了，只剩声音，如此反复。地板脏得要命，到处都是沙砾，停车场可能都比这干净。绝对不会再来了。赶紧离开这个地方！千万别来！！！
一家小型酒店，适合在机场和老斯科茨代尔之间中途停留。
出色的
太脏了，有蟑螂，地板上有垃圾，床单很恶心等等
好的
The room was dirty; there were even smudges on the walls.
Do NOT look at the box springs under the mattress- the one in my room had rusty stains all over it.
But the worst was the insanely strong odor of cleaning products; it triggered my asthma and gave me a skin rash.
When I went to discuss it at check out, there was nobody there to talk to; they had even taken the bell at the counter away to ring for help. Nobody answered when I called the motel for assistance.
AVOID AT ALL COSTS
Room was dirty and smelled of cleaning chemicals. Triggered an allergic reaction and an asthma attack. Sister broke out in a rash from whatever they use to "clean" their bed linens. Nothing like their pictures. Had to leave a few hours after checkin. Staff said nothing other than no problem that we were leaving within only a few hours of check in. Offered no apology and any type of rectification. Horrible experience.
Smelled bad from cigarettes, bathroom door is broken. The shower curtain is horribly nasty. The bathroom floor was slippery when I checked in. One thing was good the bed was clean.👍