酒店回复: Dear Donald,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager
4.0分
朋友出游
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Very friendly staff, room was clean except for the bathtub, it had hairs in it so wasn't cleaned well. Other then that though the bed was super comfortable and the property is right on the river so it's a beautiful view. Would definitely stay there again.
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酒店回复: Dear Noah,Thank you for sharing your experience. We are pleased to hear that you enjoyed the friendly staff, comfortable bed, and beautiful riverfront view. Your kind words mean a lot to our team. We have noted your concern about the bathtub and will address it with housekeeping to ensure better attention to detail. We are glad the rest of your stay was enjoyable and look forward to welcoming you back for another relaxing and scenic visit soon.Sincerely, Hotel Manager
2.0分
其他
NO COFFEE MAKERS IN ROOMS! WHICH ALSO MEANS NO CUPS. GLAD I BROUGHT MY OWN COFFEE MAKER. CHEAPSKATES!
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酒店回复: Dear Guest,We are pleased you took the time to provide feedback about your stay. We regret the inconvenience caused by the absence of coffee makers and cups in the room. Your comments have been noted, and we will review this with our management team to explore ways to enhance in-room amenities for future stays. We appreciate your input and hope to serve you better next time.Sincerely, Hotel Manager
3.0分
家庭亲子
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Hotel was about average. It was clean, no frills. Staff did their best with the idea of breakfast but it was cooked on an outside grill. Not the end of the world but a little unexpected. At over $1000 for a three night stay I'd say we overpaid but that's the way it goes when NASCAR is running at Talladaga I suppose. I've stayed in worse places in my life so for me it was just OK.
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酒店回复: Dear JACK,We are glad to know you found the hotel clean and appreciated our staff’s effort in preparing breakfast. We understand your concern about pricing during the NASCAR event and the outdoor breakfast setup. Your comments have been shared with our team to enhance the guest experience. We value your perspective and hope to welcome you back for an improved and more comfortable stay.Sincerely, Hotel Manager
5.0分
家庭亲子
We are deaf and know that people so nice and friendly and on time there nothing I see that no complain
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酒店回复: Dear Jazzlyn,Thank you for taking the time to share your thoughtful feedback. We are delighted to know that you felt comfortable and welcomed throughout your stay. It is wonderful to hear that our team was friendly, attentive, and on time in assisting you, helping to make your visit smooth and pleasant. We are truly grateful for your kind words and the trust you placed in us. Your experience inspires us to continue creating a warm and enjoyable stay for all our guests.Sincerely, Hotel Manager
4.0分
商务出差
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You get what you pay for. The price is decent for what you get. Breakfast is ho-hum... Corn Flakes, Frosted Corn Flakes, bagels, sliced bread, peanut butter, jelly, bananas. Coffee from machine is half decent. No coffee or drinks of any sort in rooms.
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酒店回复: Dear Phillip,Thank you for sharing your detailed feedback. We are glad you found the pricing fair and that the breakfast offered you some options to start the day. We also appreciate your comments about the coffee and in-room beverage availability, as these insights help us focus on areas that can be improved. Providing both value and comfort is important to us, and your observations will guide future enhancements. We hope you had a pleasant stay overall and look forward to welcoming you back again.Sincerely, Hotel Manager
1.0分
商务出差
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Stay Away from this gross hotel
Woww! how can any human being get ice from this disgusting gross machine? This place is super dirty the floors in rooms are not cleaned and ac barely works
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酒店回复: Dear Swalehe,We sincerely apologize for the cleanliness and maintenance issues you experienced during your stay. This is certainly not the standard we aim to provide, and we will address these concerns with our team to ensure improvements are made. Your input is invaluable, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager
3.0分
其他
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Nice lakeside view.
The small comfortable room. However out of sight surface areas were dirty. The ventilation in the toilet was very dirty. And the dust though not visible bothered my sinuses. The staff were friendly and welcoming.
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酒店回复: Dear Murtadiy,Thank you for sharing your experience. We are pleased you enjoyed the lakeside view, comfort of the room, and the friendly welcome from our staff. We appreciate your observations regarding cleanliness and ventilation, and our team will review these areas for improvement. Your feedback is valuable in helping us enhance future stays.Sincerely, Hotel Manager
5.0分
家庭亲子
Clean, friendly staff. Beautiful view close to shopping center. I will definitely be back again.
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酒店回复: Dear Larisa,Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the cleanliness of the hotel, the friendliness of our staff, and the beautiful view. It is also great to know that our location near the shopping center added convenience to your stay. We truly appreciate your kind words and are happy you plan to return. Providing a welcoming and comfortable experience is always our goal, and we look forward to making your next visit just as enjoyable.Sincerely, Hotel Manager
3.0分
其他
Older motel, but clean. A very friendly staff. Breakfast needs improvement.
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酒店回复: Dear Michele,Thank you for your thoughtful feedback. We are pleased to know that you found our motel clean and appreciated the friendliness of our staff. We regret the inconvenience caused by the breakfast experience and have shared your comments with our team for improvement. Your input helps us enhance our offerings, and we look forward to welcoming you back for an even better stay.Sincerely, Hotel Manager
好的
Very friendly staff, room was clean except for the bathtub, it had hairs in it so wasn't cleaned well. Other then that though the bed was super comfortable and the property is right on the river so it's a beautiful view. Would definitely stay there again.
NO COFFEE MAKERS IN ROOMS! WHICH ALSO MEANS NO CUPS. GLAD I BROUGHT MY OWN COFFEE MAKER. CHEAPSKATES!
Hotel was about average. It was clean, no frills. Staff did their best with the idea of breakfast but it was cooked on an outside grill. Not the end of the world but a little unexpected. At over $1000 for a three night stay I'd say we overpaid but that's the way it goes when NASCAR is running at Talladaga I suppose. I've stayed in worse places in my life so for me it was just OK.
We are deaf and know that people so nice and friendly and on time there nothing I see that no complain
You get what you pay for. The price is decent for what you get. Breakfast is ho-hum... Corn Flakes, Frosted Corn Flakes, bagels, sliced bread, peanut butter, jelly, bananas. Coffee from machine is half decent. No coffee or drinks of any sort in rooms.
Stay Away from this gross hotel
Woww! how can any human being get ice from this disgusting gross machine? This place is super dirty the floors in rooms are not cleaned and ac barely works
Nice lakeside view.
The small comfortable room. However out of sight surface areas were dirty. The ventilation in the toilet was very dirty. And the dust though not visible bothered my sinuses. The staff were friendly and welcoming.
Clean, friendly staff. Beautiful view close to shopping center. I will definitely be back again.
Older motel, but clean. A very friendly staff. Breakfast needs improvement.