It was stressful checking in at 3:00. The lady checking me in said they were overbooked. She asked if I would take 2 queens. I agreed. Then she asked if I would take a mobility room. I agreed. But she commented several times being overbooked even though I booked well in advance. I said “Is there a problem? I booked well in advance.”And besides that, I was checking in at 3:00, the SOONEST you are allowed to check in. How did she know she was overbooked? Last minute cancelations happen. I was tired from travel and felt frustrated that I couldn’t get the room I booked for. Besides that, the beds were uncomfortable and the air conditioning wouldn’t let me go below 68. I have to have 66° for my reactive airway disease. Do better Hampton.
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酒店回复: I'm very sorry that your arrival was not as welcoming as it could have been. Additionally, I regret that we disappointed you with the room type you were given. We strive to provide every Guest with a comfortable stay, and we clearly missed the mark. Thank you for your honest feedback, which we will use to foster improvement; for that reason, we hope to see you again on a return trip.
亚特兰大北部Woody小城,不堵30分钟,正常堵50分钟到机场。
同事入住说他和我来的不是同一个美国,之前他都选择住唐人街街附近,体验不太好,只能怪他自己是中国胃,哈哈。
总之体验很好,入住客人整体素质偏高。
早餐很棒!
环境舒适,干净。
不错的酒店
我们在这里住了两晚,非常愉快。前台员工很热情。早餐非常棒。下次再来这个地区,我们肯定还会选择这家酒店。
酒店很满意唯一的遗憾是没有微波炉
你终于找到法拉利车钥匙了吗?
酒店很棒,接待服务也很棒,但我不确定他们那个周末是否准备好接待满座的客人,他们似乎人手不足。客房服务方面最让人头疼。
史上最差的员工
从客房服务到前台
粗鲁的员工,最糟糕的员工,每晚150英镑,你期望得到体面的待遇,管理不善的酒店
粗鲁的员工,我迄今为止去过的汉普顿酒店中最糟糕的
我忘了一件外套,很难让人告诉我它是否在房间里。
而且要寄的东西太多了。
Overbooked at 3:00 pm with my prior reservation?
It was stressful checking in at 3:00. The lady checking me in said they were overbooked. She asked if I would take 2 queens. I agreed. Then she asked if I would take a mobility room. I agreed. But she commented several times being overbooked even though I booked well in advance. I said “Is there a problem? I booked well in advance.”And besides that, I was checking in at 3:00, the SOONEST you are allowed to check in. How did she know she was overbooked? Last minute cancelations happen. I was tired from travel and felt frustrated that I couldn’t get the room I booked for. Besides that, the beds were uncomfortable and the air conditioning wouldn’t let me go below 68. I have to have 66° for my reactive airway disease. Do better Hampton.