酒店回复: Thank you for choosing the Homewood Suites and taking the time to leave us this feedback. We wish you safe travels and hope to host your next visit to Downtown Grand Rapids. Thanks again, Team Homewood
Great staff! Very helpful and available even though our stay included Thanksgiving Day. Hotel website lists a Restaurant in the amenities but there is NOT a restaurant associated with this hotel. The building is a renovated, multi-level old factory. The hotel is on one side and the other side contains private offices and businesses. There is a restaurant located on the ground level. We chose not to pay $38/day for their parking lot because it did not allow In/Out privileges which were necessary for this trip. I would definitely stay here again.
5.0分
家庭亲子
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Everything was great! Customer Service was informative and helpful. Room was very clean and comfortable to stay. Breakfast was nice. The parking however was extremely expensive to the tune of $76 for just overnight parking. Be aware!!
5.0分
其他
The staff was very friendly and helpful.
The facility was very clean. Breakfast was fantastic! A bonus is the happy hour time and the beautiful rooftop!
5.0分
其他
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Lovely and well-designed quiet room in a perfect location! Walkable to lots of downtown locations like the GRAM, DeVos Place, the Public Museum— with many good restraints nearby. Kind and helpful staff. Would stay here again!
5.0分
其他
Staff were amazing. Very clean and cozy atmosphere. Perfect location for exploring the city. The room has exposed brick which is beautiful.
4.0分
家庭亲子
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This is in an historic building thats been remodeled into mixed use space. We reserved a two bedroom suite (339) and it was very spacious however there were no exterior windows in bedrooms and the living room window looked out into a carpeted atrium. At first we thought it was a meeting space but never saw anyone using it but it did not feel very private so we kept the curtains shut. The beds were very comfortable and we appreciated there were ceiling fans in the bedrooms. The a/c unit whistled very loudly when turned on. The original wood floors were left in the rooms and they added alot of charm, however they were very creaky! The breakfast was pretty good and had a different selection of meats each morning w/eggs, muffins, cereals and fresh fruits. The location is very good with lots of resturants within a short walk and museums and sotes a short uber ride away. If in Grand Rapids we would stay here again but would request a higher floor.
性价比还可以！
这是一家非常不错的酒店。地理位置优越，位于市中心，去哪儿都很方便。员工非常热情友好。房间也很干净。
你晚上睡不好。对我来说，住酒店首先要能睡个好觉，然后舒舒服服地洗个澡。浴室的灯是运动探测器，所以当你在玻璃后面淋浴时，灯会灭。然后当我睡觉时，灯又亮了，把我吵醒。他们每隔一天才打扫一次房间，而且早餐也省了不少钱。这没什么大不了的，但如果晚上睡不好，那这事儿就麻烦了。
他们早餐只有玉米卷，不太适合全家一起吃。
Great staff! Very helpful and available even though our stay included Thanksgiving Day. Hotel website lists a Restaurant in the amenities but there is NOT a restaurant associated with this hotel. The building is a renovated, multi-level old factory. The hotel is on one side and the other side contains private offices and businesses. There is a restaurant located on the ground level. We chose not to pay $38/day for their parking lot because it did not allow In/Out privileges which were necessary for this trip. I would definitely stay here again.
Everything was great! Customer Service was informative and helpful. Room was very clean and comfortable to stay. Breakfast was nice. The parking however was extremely expensive to the tune of $76 for just overnight parking. Be aware!!
The staff was very friendly and helpful.
The facility was very clean. Breakfast was fantastic! A bonus is the happy hour time and the beautiful rooftop!
Lovely and well-designed quiet room in a perfect location! Walkable to lots of downtown locations like the GRAM, DeVos Place, the Public Museum— with many good restraints nearby. Kind and helpful staff. Would stay here again!
Staff were amazing. Very clean and cozy atmosphere. Perfect location for exploring the city. The room has exposed brick which is beautiful.
This is in an historic building thats been remodeled into mixed use space. We reserved a two bedroom suite (339) and it was very spacious however there were no exterior windows in bedrooms and the living room window looked out into a carpeted atrium. At first we thought it was a meeting space but never saw anyone using it but it did not feel very private so we kept the curtains shut. The beds were very comfortable and we appreciated there were ceiling fans in the bedrooms. The a/c unit whistled very loudly when turned on. The original wood floors were left in the rooms and they added alot of charm, however they were very creaky! The breakfast was pretty good and had a different selection of meats each morning w/eggs, muffins, cereals and fresh fruits. The location is very good with lots of resturants within a short walk and museums and sotes a short uber ride away. If in Grand Rapids we would stay here again but would request a higher floor.