Room was very clean, breakfast was good, all staff were friendly-especially the gal that worked the night shift, I don’t remember her name but she went above and beyond to be friendly and make sure our stay was amazing.
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酒店回复: Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!
5.0分
家庭亲子
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Andrew was so helpful and wonderful to work with. Only disappointment was the pool and hot tub were out of commission due to a leak. Otherwise everything was fabulous.
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酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear that Andrew made such a positive impression — we’ll be sure to pass along your kind words. We do apologize for the inconvenience of the pool and hot tub being out of service during your stay. Unfortunately, the leak required immediate repair, and we appreciate your understanding while we worked to resolve it safely.We’re glad the rest of your stay was fabulous, and we hope to welcome you back again soon for an even better experience!
2.0分
家庭亲子
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The hotel was really nice however they are renovating the parking garage and pool. They started working at 8am and it literally shook our room. A little heads up would have been appreciated.
Other then this, it was a lovely spot and the staff was very friendly
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you found the hotel nice and our team friendly, but we sincerely apologize for the disturbance caused by the parking garage and pool renovations. We understand how frustrating it can be to experience noise early in the morning, and we appreciate you bringing this to our attention.We do our best to communicate renovation projects in advance, and we’re sorry this wasn’t clearly conveyed prior to your stay. Your comments will help us improve how we share important updates with our guests. We’re glad you still enjoyed aspects of your visit, and we hope we’ll have the opportunity to provide a much more relaxing experience in the future.
5.0分
家庭亲子
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The room is big and clean. The night front desk is nice and professional when we check in. The breakfast selection is great. Over all me and my son had a comfortable stay.
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酒店回复: Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you found the staff to be friendly and the hotel clean. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have you stay with us again in the future. Thanks again!
3.0分
其他
Furnace was turned off but made a clicking sound all night.It’s just a Fairfield Inn, so don’t expect much. Nice staff though.
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酒店回复: Thank you for taking the time to share your experience. We’re glad to hear you found our staff to be nice and welcoming. We apologize for the noise issue with the furnace and understand how that could impact your rest. Your feedback has been shared with our maintenance team to ensure this is addressed promptly. We appreciate your comments and hope you’ll consider giving us another opportunity to provide a more comfortable stay in the future.
3.0分
情侣出游
Bad lighting in the room. The hotel was clean - nothing negative but nothing spectacular either
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酒店回复: Thank you for sharing your feedback. We’re glad to hear you found the hotel clean and appreciate your honest comments about the lighting in your room. Your input helps us identify areas where we can make improvements to enhance our guests’ comfort. We value your perspective and hope you’ll consider staying with us again so we can provide you with a more exceptional experience next time.
地理位置绝佳，就在本杰瑞冰淇淋工厂旁边。离特拉普家族旅馆和啤酒厂也很近。酒店很干净，员工很专业。
就在 Ben & Jerry's 旁边，干净又友好。
房间不错，早餐也很好。可惜只有一部电梯能用。
好地方
非常平静。
Room was very clean, breakfast was good, all staff were friendly-especially the gal that worked the night shift, I don’t remember her name but she went above and beyond to be friendly and make sure our stay was amazing.
Andrew was so helpful and wonderful to work with. Only disappointment was the pool and hot tub were out of commission due to a leak. Otherwise everything was fabulous.
The hotel was really nice however they are renovating the parking garage and pool. They started working at 8am and it literally shook our room. A little heads up would have been appreciated.
Other then this, it was a lovely spot and the staff was very friendly
The room is big and clean. The night front desk is nice and professional when we check in. The breakfast selection is great. Over all me and my son had a comfortable stay.
Furnace was turned off but made a clicking sound all night.It’s just a Fairfield Inn, so don’t expect much. Nice staff though.
Bad lighting in the room. The hotel was clean - nothing negative but nothing spectacular either