The lady over night was ride and it took me ten minutes running the bell at the front before i called just to get her awake. Then
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酒店回复: Hi Heather,We’re very sorry to hear about your experience at OYO Hickory House Inn. Your feedback is important, and we will address this with our overnight staff to ensure better service in the future.Best regards,YusufOYO Hickory House Inn
1.0分
其他
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Bed bugs. Stayed for 2 nights and had booked for 7 days, I did not get reimbursed for the other nights that I didn’t stay. I had to leave as I had a swollen eye due to a bed bug bite and bites over the body. I have pictures of the bed bugs in the pillow and my blanket.
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酒店回复: Dear Gabino,We are very sorry to hear about the bed bug issues you experienced. Your safety and comfort are our priority, and your feedback has been shared with management to address this immediately. Please contact us directly so we can discuss the reimbursement for your unused nights.Sincerely,EvaOYO Hickory House Inn
1.0分
其他
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Worse hotel stay ever
Checked into the room in the afternoon before 7pm upon going into the room it was unbearably hot the A/C barely worked and could not get anyone to the front desk to get the room switched we left at 11:43pm and we will never get a room there again no one else should either
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酒店回复: Dear Paisley,We’re very sorry to hear about the issues you experienced with the A/C and the lack of front desk assistance during your stay. This is certainly not the experience we want for our guests. We appreciate your feedback and will work to improve our service. Thank you for bringing this to our attention.Best regards,JamesTeam OYO Hickory House Inn
2.0分
商务出差
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The air conditioner in the room sounded like a freight train when it sounded off. Very loud. The flush mechanism on the stool seemed to be broken so the stool didn’t flush right. I couldn’t get to any shows on tv without paying for them.
1.0分
其他
Completely filthy with dead bugs even in refrigerator. We demanded our money back and went across the street to a nicer hotel for a few dollars more
1.0分
情侣出游
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Front desk people rude and didnt stay but one night and was suppose to stay 2 and wouldnt refund night i didnt stay abd ******* didnt help me get my money back and i took out insurance i w9uldnt use ******* either.
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酒店回复: Dear Jefferey,Thank you for sharing your feedback about your stay at OYO Hickory House Inn. We apologize for any frustration you experienced with our front desk staff and the refund process. We strive to provide respectful service and clear communication with all our guests.Refund policies can sometimes be complex, especially when third parties like ******* are involved. We encourage guests to contact us directly for assistance in such situations. We appreciate your feedback and will use it to improve our services.Sincerely,YusufOYO Hickory House Inn
1.0分
其他
Brother left day early before checkout time and he wouldnt refund day he reserved and didnt stay
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酒店回复: Dear Jefferey,Thank you for your feedback regarding your stay at OYO Hickory House Inn. We understand your concerns about the early departure and refund policy. Our team follows established guidelines to ensure fairness for all guests.If you would like to discuss this further, please feel free to contact us directly. We appreciate your understanding and hope to assist you in the future.Sincerely,MariaOYO Hickory House Inn
2.0分
其他
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This is one of those motels where you feel like you need to wear flipflops while walking on the car l carpet because it looks like it hasn’t been cleaned in decades. They clearly don’t bother to maintain the rooms as there multiple things barely holding onto the walls etc. you get what you pay for and if you’re paying more that $20 then you’re overpaying. The bed was comfortable though.
1.0分
其他
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Fake advertised pictures, NOT WORTH STAYING THERE!
The towels were very dingy (as if they weren't sanitized and the attendant stated that she couldn't give extra face towels because they had not done laundry). the beds had cigarette holds in the spreads, hard stains in the carpet, the iron didn't work, and the ironing board was broken. The trash was not collected; the refrigerator didn't cool. Overall, the place wasn't worth the price and not worth staying in.
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酒店回复: Dear Malissa,Thank you for sharing your feedback. We sincerely apologize for the inconveniences you faced during your stay. Your experience does not meet the high standards we strive to provide, and we're truly sorry for any discomfort this caused. We have already addressed the concerns regarding the towels, cleanliness, and amenities with our team to ensure this doesn't happen in the future.We value your input and hope you'll consider giving us another chance to provide a better experience next time.Best regards,The OYO Hickory House Inn Team
我不明白他们怎么敢提供这些类型的房间，他们应该警告说，因为它们很便宜，所以总体来说会很糟糕。主要是房间里的气候发出地狱般的噪音，让我无法入睡，而且不可避免地要关掉它，因为温度高达 35 度。
The lady over night was ride and it took me ten minutes running the bell at the front before i called just to get her awake. Then
Bed bugs. Stayed for 2 nights and had booked for 7 days, I did not get reimbursed for the other nights that I didn’t stay. I had to leave as I had a swollen eye due to a bed bug bite and bites over the body. I have pictures of the bed bugs in the pillow and my blanket.
Worse hotel stay ever
Checked into the room in the afternoon before 7pm upon going into the room it was unbearably hot the A/C barely worked and could not get anyone to the front desk to get the room switched we left at 11:43pm and we will never get a room there again no one else should either
The air conditioner in the room sounded like a freight train when it sounded off. Very loud. The flush mechanism on the stool seemed to be broken so the stool didn’t flush right. I couldn’t get to any shows on tv without paying for them.
Completely filthy with dead bugs even in refrigerator. We demanded our money back and went across the street to a nicer hotel for a few dollars more
Front desk people rude and didnt stay but one night and was suppose to stay 2 and wouldnt refund night i didnt stay abd ******* didnt help me get my money back and i took out insurance i w9uldnt use ******* either.
Brother left day early before checkout time and he wouldnt refund day he reserved and didnt stay
This is one of those motels where you feel like you need to wear flipflops while walking on the car l carpet because it looks like it hasn’t been cleaned in decades. They clearly don’t bother to maintain the rooms as there multiple things barely holding onto the walls etc. you get what you pay for and if you’re paying more that $20 then you’re overpaying. The bed was comfortable though.
Fake advertised pictures, NOT WORTH STAYING THERE!
The towels were very dingy (as if they weren't sanitized and the attendant stated that she couldn't give extra face towels because they had not done laundry). the beds had cigarette holds in the spreads, hard stains in the carpet, the iron didn't work, and the ironing board was broken. The trash was not collected; the refrigerator didn't cool. Overall, the place wasn't worth the price and not worth staying in.